CEOs Say AI is Making Work More Efficient. Employees Tell a Different Story. (msn.com)
(Wednesday January 21, 2026 @05:40PM (msmash)
from the reality-check dept.)
Companies are spending vast sums on AI expecting the technology to boost efficiency, but a new survey from AI consulting firm Section found that two-thirds of non-management workers among 5,000 white-collar respondents say they [1]save less than two hours a week or no time at all , while more than 40% of executives report the technology saves them upward of eight hours weekly.
Workers were far more likely to describe themselves as anxious or overwhelmed about AI than excited -- the opposite of C-suite respondents -- and 40% of all surveyed said they would be fine never using AI again. A separate Workday report of roughly 1,600 employees found that though 85% reported time savings of one to seven hours weekly, much of it was offset by correcting errors and reworking AI-generated content -- what the company called an "AI tax" on productivity.
At the World Economic Forum in Davos this week, a PricewaterhouseCoopers survey of nearly 4,500 CEOs found more than half have seen [2]no significant financial benefit from AI so far , and only 12% said the technology has delivered both cost and revenue gains.
[1] https://www.msn.com/en-us/money/markets/ceos-say-ai-is-making-work-more-efficient-employees-tell-a-different-story/ar-AA1UE3Tq
[2] https://slashdot.org/story/26/01/20/1924238/56-of-companies-have-seen-zero-financial-return-from-ai-investments-pwc-survey-says
Workers were far more likely to describe themselves as anxious or overwhelmed about AI than excited -- the opposite of C-suite respondents -- and 40% of all surveyed said they would be fine never using AI again. A separate Workday report of roughly 1,600 employees found that though 85% reported time savings of one to seven hours weekly, much of it was offset by correcting errors and reworking AI-generated content -- what the company called an "AI tax" on productivity.
At the World Economic Forum in Davos this week, a PricewaterhouseCoopers survey of nearly 4,500 CEOs found more than half have seen [2]no significant financial benefit from AI so far , and only 12% said the technology has delivered both cost and revenue gains.
[1] https://www.msn.com/en-us/money/markets/ceos-say-ai-is-making-work-more-efficient-employees-tell-a-different-story/ar-AA1UE3Tq
[2] https://slashdot.org/story/26/01/20/1924238/56-of-companies-have-seen-zero-financial-return-from-ai-investments-pwc-survey-says