Verizon Offers $20 Credit After Nationwide Outage Stranded Users in SOS Mode For Hours (theverge.com)
(Friday January 16, 2026 @10:30PM (msmash)
from the better-than-nothing dept.)
Verizon is offering affected customers [1]a $20 account credit following [2]a nationwide network outage on Wednesday that left users across the US unable to connect, forcing phones into SOS mode for roughly ten hours before the carrier restored service around 10:15PM ET.
Customers will receive a text message when the credit becomes available and can redeem it through the myVerizon app by clicking "Take action."
[1] https://www.theverge.com/news/862607/verizon-will-pay-you-20-following-its-nationwide-outage-heres-how-to-get-it
[2] https://tech.slashdot.org/story/26/01/14/1918256/widespread-verizon-outage-prompts-emergency-alerts-in-washington-new-york-city
Customers will receive a text message when the credit becomes available and can redeem it through the myVerizon app by clicking "Take action."
[1] https://www.theverge.com/news/862607/verizon-will-pay-you-20-following-its-nationwide-outage-heres-how-to-get-it
[2] https://tech.slashdot.org/story/26/01/14/1918256/widespread-verizon-outage-prompts-emergency-alerts-in-washington-new-york-city