56% of Companies Have Seen Zero Financial Return From AI Investments, PwC Survey Says
(Wednesday January 21, 2026 @05:00AM (msmash)
from the waiting-for-ROI dept.)
More than half of companies haven't seen any financial benefit from their AI investments, according to [1]PwC's latest Global CEO Survey [PDF] , and yet the spending shows no signs of slowing down. Some 56% of the 4,454 chief executives surveyed across 95 countries said their companies have realized neither higher revenues nor lower costs from AI over the past year.
Only 12% reported getting both benefits -- and those rare winners tend to be the ones who built proper enterprise-wide foundations rather than chasing one-off projects. CEO confidence in near-term growth has taken a notable hit. Just 30% feel strongly optimistic about revenue growth over the next 12 months, down from 38% last year and nowhere near the 56% who felt that way in 2022.
[1] https://www.pwc.com/gx/en/ceo-survey/2026/pwc-ceo-survey-2026.pdf
Only 12% reported getting both benefits -- and those rare winners tend to be the ones who built proper enterprise-wide foundations rather than chasing one-off projects. CEO confidence in near-term growth has taken a notable hit. Just 30% feel strongly optimistic about revenue growth over the next 12 months, down from 38% last year and nowhere near the 56% who felt that way in 2022.
[1] https://www.pwc.com/gx/en/ceo-survey/2026/pwc-ceo-survey-2026.pdf