Australia Sues Microsoft Over AI-linked Subscription Price Hikes (reuters.com)
(Monday October 27, 2025 @06:50PM (msmash)
from the global-embarrassment dept.)
Australia's competition regulator sued Microsoft today, accusing it of misleading millions of customers into [1]paying higher prices for its Microsoft 365 software after bundling it with AI tool Copilot. From a report:
> The Australian Competition and Consumer Commission alleged that from October 2024, the technology giant misled about 2.7 million customers by suggesting they had to move to higher-priced Microsoft 365 personal and family plans that included Copilot.
>
> After the integration of Copilot, the annual subscription price of the Microsoft 365 personal plan increased by 45% to A$159 ($103.32) and the price of the family plan increased by 29% to A$179, the ACCC said. The regulator said Microsoft failed to clearly tell users that a cheaper "classic" plan without Copilot was still available.
[1] https://www.reuters.com/world/asia-pacific/australia-takes-microsoft-court-says-it-misled-27-million-customers-2025-10-26/
> The Australian Competition and Consumer Commission alleged that from October 2024, the technology giant misled about 2.7 million customers by suggesting they had to move to higher-priced Microsoft 365 personal and family plans that included Copilot.
>
> After the integration of Copilot, the annual subscription price of the Microsoft 365 personal plan increased by 45% to A$159 ($103.32) and the price of the family plan increased by 29% to A$179, the ACCC said. The regulator said Microsoft failed to clearly tell users that a cheaper "classic" plan without Copilot was still available.
[1] https://www.reuters.com/world/asia-pacific/australia-takes-microsoft-court-says-it-misled-27-million-customers-2025-10-26/