Amazon's New User Agreement Seeks To Curb Class-action Suits (theindianalawyer.com)
(Monday August 17, 2026 @04:24AM (EditorDavid)
from the boxes-with-smiles dept.)
- Reference: 0185012530
- News link: https://yro.slashdot.org/story/26/08/17/0447233/amazons-new-user-agreement-seeks-to-curb-class-action-suits
- Source link: https://www.theindianalawyer.com/articles/amazons-new-user-agreement-seeks-to-curb-class-action-suits
Amazon has "reintroduced a clause in its user agreement that [1]seeks to prevent shoppers from filing class-action lawsuits against the online retailer," reports Bloomberg, "inserting a legal buffer between itself and plaintiffs attorneys that it removed five years ago."
> In an email sent to customers on Friday, the company said a new "arbitration agreement and class-action waiver" will require shoppers to resolve disputes outside the courts but said they could still file small claims, cases that typically limit damages to a few thousand dollars... The user-agreement update isn't necessarily binding in court. Plaintiffs attorneys could still seek class-action lawsuits against Amazon, and it would be up to a judge to determine if the user agreement prevents them from doing so.
Amazon was contacted for an explanation by Bloomberg, and provided a statement saying they continually update their wording "to better serve our customers."
Amazon said they'd "determined" that "reinstating the arbitration clause will offer customers a fast, cost-effective way to resolve disputes while still giving them the option of going to small claims court."
[1] https://www.theindianalawyer.com/articles/amazons-new-user-agreement-seeks-to-curb-class-action-suits
> In an email sent to customers on Friday, the company said a new "arbitration agreement and class-action waiver" will require shoppers to resolve disputes outside the courts but said they could still file small claims, cases that typically limit damages to a few thousand dollars... The user-agreement update isn't necessarily binding in court. Plaintiffs attorneys could still seek class-action lawsuits against Amazon, and it would be up to a judge to determine if the user agreement prevents them from doing so.
Amazon was contacted for an explanation by Bloomberg, and provided a statement saying they continually update their wording "to better serve our customers."
Amazon said they'd "determined" that "reinstating the arbitration clause will offer customers a fast, cost-effective way to resolve disputes while still giving them the option of going to small claims court."
[1] https://www.theindianalawyer.com/articles/amazons-new-user-agreement-seeks-to-curb-class-action-suits
Probably dodging the tariff payback issues (Score:2)
by X!0mbarg ( 470366 )
After all, they did successfully sue for refunds of the unlawful tariffs but have otherwise not bothered to follow through with lowering prices accordingly for the consumers. That couldn't possibly be it, right?
Mo harm, No foul. (Score:2)
> Amazon said they'd "determined" that "reinstating the arbitration clause will offer customers a fast, cost-effective way to resolve disputes while still giving them the option of going to small claims court."
I ran this through an IANAL filter. For layman’s sake.
It “determined” what they meant to say was If we harm you, Fuck You. Fuck You Very Much and Have A Nice Day.