Amazon Developing Driver Eyeglasses To Shave Seconds Off Deliveries (reuters.com)
- Reference: 0175453175
- News link: https://tech.slashdot.org/story/24/11/12/0137238/amazon-developing-driver-eyeglasses-to-shave-seconds-off-deliveries
- Source link: https://www.reuters.com/technology/amazon-developing-driver-eyeglasses-shave-seconds-off-deliveries-sources-say-2024-11-11/
> Amazon's delivery glasses, the people warned, could be shelved or delayed indefinitely if they do not work as envisioned, or for financial or other reasons. The sources said they may take years to perfect. "We are continuously innovating to create an even safer and better delivery experience for drivers," an Amazon spokesperson said, when asked about the driver eyeglasses. "We otherwise don't comment on our product roadmap." [...]
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> The delivery glasses in development build on Amazon's Echo Frames smart glasses, which allow users to listen to audio and use voice commands from Alexa, Amazon's virtual assistant, the people said. Known by the internal code name Amelia, the delivery glasses would rely on a small display on one of the lenses and could take photos of delivered packages as proof for customers, the sources said. Amazon released in September an unrelated chatbot for third-party sellers that is also known as Amelia. But the technology is still in development and Amazon has had trouble making a battery that can last a full eight-hour shift, and still be light enough to wear all day without causing fatigue, the people said. As well, gathering complete data on each house, sidewalk, street, curb and driveway could take years, they said.
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> Delivery drivers visit more than 100 customers per shift, Amazon has said. With increased efficiency, Amazon could ask drivers to ferry more packages and visit more homes. The Seattle company could face other obstacles, including convincing its thousands of drivers to use the eyeglasses, which may be uncomfortable, distracting or unsightly, the people said, not to mention the fact some drivers already wear corrective glasses. However, much of Amazon's delivery force consists of outside companies, meaning Amazon could make wearing the glasses a contractual requirement, the people said. [...] The embedded screen in development is also slated for a future generation of the Echo Frames that could be released as soon as 2026's second quarter, two of the people said.
[1] https://www.reuters.com/technology/amazon-developing-driver-eyeglasses-shave-seconds-off-deliveries-sources-say-2024-11-11/
Re: (Score:3)
> If enough time is saved it could mean longer breaks
Do workers want longer breaks?
Or would they prefer to finish early so they can go home?
Re: Saving seconds could mean longer breaks (Score:2)
you missed the tag
Won't fly...privacy concerns + probably illegal (Score:3)
OK, so you want a perpetually recording camera being worn by Amazon delivery drivers as they walk onto people's property and ring their front doorbell or drop off a package? I don't even think that's legal. It's bad enough that Ring doorbells and vehicle cameras record us from the street at all hours perpetually and cheaply and send it up for AI processing to a company with a long history of ethics violations. However, you're crossing another boundary when you step onto my property or into my building and record every second of the interaction.
I honestly think they have the best of intentions. This sounds like a very useful technology were they able to get it right...a real-time flow of relevant contextual information helping the worker do their job and protecting them from accusations of misdelivered packages, property damage, or give evidence were a crime be committed against them.
However, you coming up to my porch recording every second?...I am normally chill about these things, but that creeps my out. You get an extra good view from the window next to my front door of my children playing...it's hard to see from the street, but super easy to see from my front door.
From a quick Google, this is very illegal in my state unless I give my full consent for you to come on my property and record...which...I won't....nor will many in my state.
Re: (Score:2)
And how much is it going to cost the drivers? I can't see them giving the away for free.
Re: (Score:2)
> OK, so you want a perpetually recording camera being worn by Amazon delivery drivers as they walk onto people's property and ring their front doorbell or drop off a package? I don't even think that's legal.
In the US, it's totally legal. You can record anything you can see, even looking into windows from a place you are allowed to be. You are allowed to be in people's yards and on their doorsteps, unless there is a no-trespassing sign (and for ordinary yards, you may need a fence to go along with that). You can still record from the sidewalk though.
The only way to prevent this, and the suggested legal option, is to surround your property with a 7 foot tall solid wooden fence*, and put NO TRESPASSING signs on i
Seems like small potatoes (Score:4, Interesting)
Having turn-by-turn directions is nice, but you can get 90% of that same benefit simply by mounting an iPhone on the dashboard like every Uber driver already does.
If Amazon really wants to speed things up, they ought to come up with a mechanism by which the driver doesn't have to actually stop the truck and carry packages out of it. e.g. the driver drives down the street and bots spill out of the back carrying packages to each house. Once the driver has gone around the block, he circles back once and they all pile back in. The truck never even comes to a complete stop :)
so they makes them amazon employees even more (Score:2)
so they makes them amazon employees even more? With the rights to go union?
That's great, but do you know what I would prefer? (Score:3)
I don't care about superfast delivery as long as it gets delivered. And what bothers me the most is that Amazon scams its customers. I will avoid them like the plague in the future. They screwed up a big order from me big time. So big that it raises some legal questions. From the support chat: "You can place the new order for this items with fastest shipping method and we will reimburse the shipping charged." But after the new order and delivery, they did not want to honor this and said it was a "miscommunication". 40 USD shipping costs up the a... of Jeff Bezos.
Why not catheters and colostomy bags? (Score:2)
Imagine how many seconds they could save if drivers were plugged into a system which would eliminate the need for bathroom breaks - both number one and two?
As a bonus, Jeff could harvest valuable trace minerals from drivers' shit and piss. Waste none want none.
Amazon vs UPS et al (Score:3)
On my street, it is easy to observe the delivery trucks and drivers. Your experience or observations may differ from mine, but in my neighborhood, this is what I see:
When UPS comes, the driver stops at the curb, gets up, turns around to look inside the truck, grabs a package, gets off the truck and takes it to the house front door, then gets back in truck and drives off. It seems about as efficient and free of time-waste as one could make it. (Discounting new technologies, such as the clever idea suggested by Jeremi in post, "Seems like small potatoes".)
FedEx - they seem to make their rounds at times of the day I am usually not home, so I see them less, but when I do, they seem to operate same as UPS - quick, no fuss, know what they are doing.
In contrast - Amazon - not so much.
If I am tracking the truck route on their web page, I always wonder why it seems to take so long to get to my place once they are in my neighborhood. Then, when they get to my place, I can watch their operation, and it just seems wrong. The driver sits in the vehicle for awhile, seemingly looking up or entering data. Then he/she goes into the truck, and often I see them rummaging around, not sure where the package is, or having to pull aside others in front of it. Then, after making the drop, they seem to sit and enter more data. All of this from the high-tech computer data company.
Maybe things are different in your neighborhood. Maybe there is a difference between Amazon employees and contract drivers (and no, I do not fully understand how their system works in that regard or who is driving). What I do understand is that their deliveries, last mile or last 50 feet, seem much less efficient on the truck than UPS and others.
Throwing more tech at the problem isn't going to fix those problems. Throwing less tech and more brains would fix those inefficiencies.
Meanwhile... (Score:1)
Amazon will contimue to raise the price of Prime, add more commercials to their streaming service, and have less products make it to your door in 24 hours. Oh yeah, this is already happening. Amazon used to be good, but my how times have changed. They need to save every penny, since people like me are stopping use of their business because of crappy policy changes.
Manna (Score:5, Interesting)
The cart-mounted system that orders Amazon warehouse workers around was already the closest thing to Manna in real life, and now with AR glasses giving instructions to drivers this will be even closer:
[1]https://marshallbrain.com/mann... [marshallbrain.com]
[1] https://marshallbrain.com/manna1