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Windows boss promises to heal the operating system's self-inflicted wounds

(2026/03/24)


Opinion Has Microsoft finally reckoned with Windows 11's many failings - or has its OS chief, Pavan Davuluri, simply offered more soothing platitudes to users fed up with bugs and unwanted AI?

Davuluri wrote a lengthy [1]post on the Windows blog that was long on promises that things will get better, but short on words like "sorry," "apologize," or even the Americanism "our bad."

Microsoft: Removing some Copilots will improve Windows 11 [2]READ MORE

According to Davuluri, the movable taskbar dropped from Windows 11 is returning. Windows Update will stop forcing restarts quite so relentlessly. File Explorer will work as it should. And Windows itself will be less of a resource hog, faster, and more reliable.

Microsoft has also promised to rethink its obsession with AI. Davuluri said: "We are reducing unnecessary Copilot entry points, starting with apps like Snipping Tool, Photos, Widgets, and Notepad."

Not that Copilot is going away. "You will see us be more intentional about how and where Copilot integrates across Windows, focusing on experiences that are genuinely useful and well‑crafted," Davuluri said.

[3]

This implies that, up to now, the changes have not been intentional. So spraying Windows with the assistant, regardless of how users felt about it, was somehow an accident?

[4]

[5]

Windows 11 has become a bit of a car crash in the last few years - borked update after borked update. Rather than fixing problems, Microsoft instead focused on adding AI to Notepad and Paint. Users cried out for the return of seemingly minor functionality, such as the ability to move the taskbar, but Microsoft instead offered widgets and more Copilot.

A look at social media is enough to get an idea of how users regard Microsoft's wares these days. An anonymous contributor to the AnonOpin account on Bluesky is an example. A recent [6]post was: "Windows 11 and Office 365 are like a time warp back to the early 2000s. The OS isn't stable and Office has functionality that doesn't work that you can't remove. And Copilot is Clippy."

[7]

It's a self-selecting example, but it gives a flavor of what Davuluri is up against.

[8]Microsoft: Removing some Copilots will improve Windows 11

[9]Microsoft breaks Microsoft account sign-ins in Windows 11 with latest update

[10]Microsoft publishes a workaround for Samsung's C:\ drive woes

[11]Microsoft 365 pauses Copilot creep after admins cry foul

It is also worth remembering it was Davuluri who [12]proclaimed Windows was "evolving into an agentic OS" in November 2025, only to read the comments and acknowledge that users were unhappy. Four months later, he has confirmed there is at least some awareness within Microsoft that the Windows 11 ship urgently needs righting.

The problem is that Windows development these days is like a supertanker, and changing direction will take a while. Microsoft is not as nimble as it was decades ago. The changes Davuluri promised will unfold over 2026, meaning it will take a long time before users feel the impact. Considering that almost every Windows update seems to introduce one regression or another, those same users might feel an altogether unwelcome impact.

Davuluri's post is an admission that Microsoft that not all is well in the world of Windows. However, the engineer stopped short of suggesting that whoever signed off on changing Notepad from its text editor origins be fired into the heart of the Sun.

Nor is there a promise to halt the relentless tinkering or to [13]rehire the quality assurance team , whose presence is sorely missed.

[14]

There isn't a "sorry" anywhere in the text, despite Davuluri admitting myriad issues.

Once again, Microsoft has conceded there are problems with Windows and some users are unhappy. However, Davuluri did something similar in 2025, and Microsoft still had a disastrous start to 2026.

The challenge facing Davuluri and his employer is whether Windows users have the patience and faith to stick with the operating system as engineers frantically patch self-inflicted holes in the good ship Windows. ®

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[1] https://blogs.windows.com/windows-insider/2026/03/20/our-commitment-to-windows-quality/

[2] https://www.theregister.com/2026/03/23/windows_quality_commitment/

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2acJu1MxmqC_2LNqTBpwm2QAAAEs&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44acJu1MxmqC_2LNqTBpwm2QAAAEs&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33acJu1MxmqC_2LNqTBpwm2QAAAEs&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://bsky.app/profile/anonopin.bsky.social/post/3mhl6n4ny5i2j

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44acJu1MxmqC_2LNqTBpwm2QAAAEs&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.theregister.com/2026/03/23/windows_quality_commitment/

[9] https://www.theregister.com/2026/03/20/microsoft_account_not_working_have/

[10] https://www.theregister.com/2026/03/18/microsoft_samsung_c_drive_fix_workaround/

[11] https://www.theregister.com/2026/03/18/automatic_deployment_copilot/

[12] https://www.theregister.com/2025/11/17/windows_agentic_os_feedback/

[13] https://www.zdnet.com/article/beyond-12500-former-nokia-employees-who-else-is-microsoft-laying-off/

[14] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33acJu1MxmqC_2LNqTBpwm2QAAAEs&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[15] https://whitepapers.theregister.com/



"has [..] Davuluri, simply offered more soothing platitudes" ?

Pascal Monett

I'll go out on a limb here and say YES.

Thank goodness my PC is not Win11-compatible, eh Redmond ?

Locomotion69

I hope they do not upset the naive users who bought the AI-type of PC recently to be ready for AI - now to learn that MS is scaling it down.

From having paid too much for something that does not work to having paid too much for something that is not used.....

Trying to get rid of their users?

AMBxx

Are MS trying to get rid of all their users?

I've been using Windows since 3.x. Most of my work involves Windows software.

SQL Server used to be my go-to. Now it's Postgres.

I'm still using Visual Studio but that's just because of the mess of all the Java GUIs.

Windows Server is gradually receding as I use Linux with Docker.

My Action Pack is slowly becoming less useful as they retire stuff I need.

The only thing keeping me on Windows is that my customers use Excel widely and I find OneDrive incredibly useful. Plus HyperV but that's not too hard to replace.

Re: Trying to get rid of their users?

blu3b3rry

I dropped Microsoft stuff more or less fully last August, migrating my gaming PC from W10 to Linux Mint, and haven't really looked back.

The only Windows PC left is one of my little fleet of NUC-alikes running W11 IoT until Discord get their act together and fix audio in their streaming services for Linux.

I do have to tolerate W10 and W11 at work but that's a little different when you're getting paid. Still can't stand it though.

Re: Trying to get rid of their users?

Zakspade

Similar, except, I'm not a gamer. Over two years back. Sure, a little pain as I strove to replace software I had come to rely upon, but these days, it is all hunky dory and i smile when i read about the latest FUBAR action performed by Micro$oft.

Re: Trying to get rid of their users?

Paul Crawford

I still depend on a few Windows-only packages (CAD, etc) but mostly run them in a couple Windows VMs on my Linux desktop.

Unless you have punishing graphics demands like a gamer, or need a specific hardware pass-through for operation, that works fine and has the advantage in many cases of simply isolating the VM from the big bad Internet to deal with many of the older version's security holes, and you can migrate VMs to new hardware usually without a hiccup or driver/reinstall problems as the virtual hardware need not change. Just a shame VMplayer is under Broadcom's clutches now.

I also have a old-ish laptop that can dual-boot Win10 for those hardware specific things (e.g. tools to manage UPS, generator controllers, etc).

Beta

Zakspade

I beta-tested from Windows 95 through to 7. Bug reports and features I put in re still present in Windows 11. Some from the days of Windows 95! (such as reboot upon error - applicable to a server and not a desktop OS - and it is still there!)

Says a lot.

Trapped.

nematoad

...whether Windows users have the patience and faith to stick with the operating system

I would put it as whether Windows users are stuck with the operating system.

A lot of people cannot move from Windows;

a) Because that is what they have to use for work.

b) A lot of expensive equipment only works with a particular version of Windows.

c) Software needed for certain professions i.e. Photoshop are only available under Windows.

d) A lot of people don't know that there are alternatives to Windows.

MS has a stranglehold on a lot of the world's users so they have to take what MS is prepared to give them.

Such an easy job too

JimmyPage

just rip out all the "AI" shit and see Windows improve 100 fold.

Re: bugs and unwanted AI

QET

Wait, there's a difference?

Too late

Anonymous Coward

Hmmm the cynic in me thinks this might just be marketing again.

The OS doesn't make MS money unless it is relentlessly upselling more profitable 'features' or 'services'.

Or alternatively stealing data to sell or reuse within AI development.

Shareholders will not accept MS backing off from its money/data grab. They care not-a-jot about the quality of product or the morality of the company only the value that can be derived from buying and selling its shares.

Get rid of the product managers

MattieD

The problem with Microsoft is that it seems to be absolutely bulging with Product Managers. For these people a piece of software cannot ever be finished, or complete, as they would then be out of a job.

Bug fixes don't have quite the same impact on a set of slides as new, shiny things so they've entirely bought into the idea that adding new features - whether wanted or not - is the path to a long and well paid career.

These people are the reason that Notepad and Paint have been infected with Copilot.

Thankfully we still seem to have at least one person at Microsoft who hasn't drank al the AI Koolaid - the kind soul who brought Edit back to Windows 11.

To run it from the Start Menu you have to give the full executable name - edit.exe - otherwise the search will show you all the wrong results (no surprise there, eh?...)

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