PwC will say goodbye to staff who aren't convinced about AI
- Reference: 1773932370
- News link: https://www.theregister.co.uk/2026/03/19/pwc_ai/
- Source link:
Speaking to the [1]Financial Times , Griggs indicated that anyone who believed they had the "opportunity to opt out" of AI is "not going to be here that long," and warned senior staff not "paranoid about being AI-first" will be replaced by others who are more comfortable with the tech.
PwC is also reportedly rethinking its billing model - in an era where AI is expected to automate tasks - potentially shifting from hourly rates to subscription-style access to AI-driven tax and consulting services.
[2]
This gung-ho approach from Griggs comes despite research undertaken by PwC, [3]published in January , that indicated more than half of businesses using AI saw little or no benefit.
[4]
[5]
The survey of 4,454 business leaders across 95 countries found neither increased revenue nor decreased costs from deploying or using AI tools and services in their organization. The Register has asked PwC to comment on its own AI policies for staff.
Deloitte, another professional services biz, [6]found similar results in its "State of AI in the Enterprise" report earlier this year. It said 74 percent of organizations wanted their AI initiatives to grow revenue, but only one in five had seen results.
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The glass-half full researchers concluded money isn't everything, and instead AI adoption should be viewed as "achieving strategic differentiation and a lasting competitive edge in the marketplace."
PwC isn't the only consultant taking a more ideological stance on AI. Staff at Accenture [8]received a memo last month telling them to demonstrate "regular adoption" of AI services - with usage tracked - if they want promotions.
[9]Majority of CEOs report zero payoff from AI splurge
[10]PwC on using AI to turn cybersecurity risk into competitive advantage
[11]Don't blame AI yet for poor jobs numbers, analysts say
[12]Microsoft execs worry AI will eat entry level coding jobs
Consultancies, along with many other large corporations, are running AI projects and need to show a financial benefit so employees are being told to get with the program.
[13]Research in February indicated that few businesses have achieved a return on their AI spending due to a lack of investment in staff training and skills development, combined with a shortfall in governance and oversight.
Gartner published a report earlier this month advising firms that [14]buying into AI tools won't necessarily make employees change the way they work , and a certain amount of persuasion is likely necessary.
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HR leaders should focus on communication and sensitivity to employee needs, it concluded, instead of rushing to implement business transformation plans that could face resistance and pushback from staff. It seems that meessage has yet to reach the C-suite. ®
Get our [16]Tech Resources
[1] https://www.ft.com/content/cd365ae8-0f9c-4c33-8ee0-7fad89abd125
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2abwrtDCLmRzY3o3mYLFUuAAAAcw&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://www.theregister.com/2026/01/20/pwc_ai_ceo_survey/
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44abwrtDCLmRzY3o3mYLFUuAAAAcw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33abwrtDCLmRzY3o3mYLFUuAAAAcw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[6] https://www.theregister.com/2026/01/21/deloitte_enterprises_adopting_ai_revenue_lift/
[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44abwrtDCLmRzY3o3mYLFUuAAAAcw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[8] https://www.theregister.com/2026/02/20/accenture_tells_staffers_want_promotion/
[9] https://www.theregister.com/2026/01/20/pwc_ai_ceo_survey/
[10] https://www.theregister.com/2025/12/16/pwc_using_ai_turn/
[11] https://www.theregister.com/2026/03/06/dont_blame_ai_for_unemployment_yet/
[12] https://www.theregister.com/2026/02/23/microsoft_ai_entry_level_russinovich_hanselman/
[13] https://www.theregister.com/2026/02/25/few_firms_investing_in_the/
[14] https://www.theregister.com/2026/03/04/gartner_ai_hr_help/
[15] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/aiml&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33abwrtDCLmRzY3o3mYLFUuAAAAcw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[16] https://whitepapers.theregister.com/
Re: It is not about AI!
Headline Error: PwC will say goodbye to staff who aren't convinced about AI
Fixed it.
Of course
They probably stand to profit from the sales of A.I. services. And after that, A.I. damage mitigation and clean up.
Kudos to them for "eating their own dogfood." How else would you sell this to customers if you won't touch it yourself?
Re: Of course
> Kudos to them for "eating their own dogfood."
I read this more like he's forcing his workforce to eat the crap some AI salespeople sold to him...
To quote Cory Doctorow: "AI can’t do your job, but an AI salesman can convince your boss to fire you and replace you with a chatbot that can’t do your job"
https://doctorow.medium.com/https-pluralistic-net-2025-03-18-asbestos-in-the-walls-government-by-spicy-autocomplete-ff437603809c
A completely rational stance for a CEO
I mean, why would he continue to sell accountants per hour, a model that scales horribly, as one needs to add more and/or more expensive people to raise revenue and makes him somewhat responsible for results.
Instead, he can sell AI slop by subscription, a model that scales basically indefinitely and avoids responsibility.
Time will tell if customers accept AI generated garbage they can also get from every other player in this crowded market - at probably lower cost compared to PwC...
My religion prohibits the making of a machine in the likeness of a human mind. Good luck sacking me.
Butlerian jihad.
On The Buses> I'll get you, Butler!
Companies that can be replaced with AI....
1. PWC....
Re: Companies that can be replaced with AI....
Good point! He's basically admitting it!
Good luck with getting everyone to use LLMs
Here in Sweden, the government just had to withdraw a report from the Social department because someone who actually read the report discovered that the report's references had been completely made up. In light of that, the report's conclusions could hardly be trusted.
Will using a LLM save you time? Only if you don't double check every word it has written for hallucinations.
Makes sense...
...when they caught caught (again) hiding accounting fraud, they can blame "The AI". That way they don't have to pay the 1 hours worth of income in fines.
AIshittification
PwC: “Start using AI.”
Employee: “Does it work?”
PwC: “We’ll know once it’s mandatory.”
And the Lord spaketh saying
"Praise AI for AI will make us money without providing benefit to the customer"
"but the Government will bestow us with gifts and grants to build datacenters upon the lands."
And then he whispered
"and lo, we will be paid a second time to use a real person to fix the problems the AI leaves behind."
Required to use AI at work? AI can fix that!
If I were required to use "AI" for my work, my first and only instruction to it would be for it to make it look like I'm using it enough to satisfy the AI usage requirement and then get on with my actual work.
Not sure how the higher-ups could complain about that; I'm just using AI to automate tiresome, pointless, and irksome tasks like using AI, for example.
Malicious compliance is still compliance, right?
Re: Required to use AI at work? AI can fix that!
"using AI to automate tiresome, pointless, and irksome tasks"
like replying to emails from the bosses ...
Haven't we been here before?
blockchain
VR/AR
metaverse
Internet of Things
big data
etc
Re: Haven't we been here before?
Huff! Puff! Pop!
Huff! Puff! Pop!
Rinse .... Repeat!
---------> The ultimate Huff! Puff! Pop!
Accenture + AI
Sobs uncontrollably....
It’s almost poetic
Every consultant and his dog is jumping on the AI bandwagon “to achieve strategic differentiation”.
It is not about AI!
It is about having an excuse to fire people they don't like, i.e. those that question the mental state of the manglement.
It also pleases shareholders, apparently.