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Veterans Affairs reboots Oracle health records project for $330M

(2025/02/06)


The US Department of Veterans Affairs has restarted a project to implement Oracle electronic health records in its hospitals after the project was suspended in 2023.

The VA has confirmed to The Register that a $330 million payment to Oracle for Cerner software and support has been approved for four new Michigan sites selected in Ann Arbor, Battle Creek, Detroit, and Saginaw for deployment in 2026.

The new payments relate to [1]a $300 million agreement for optimization of the electronic health records (EHR) management system and [2]a $29 million deal for identity and access management support and enhancement , published late last year, a spokesperson said. These payments come under the [3]original $9.99 billion deal , launched in 2018.

[4]

The deals mean Oracle Cerner will also be used to support medical facilities already using the software in Spokane and Walla Walla, Washington; Columbus, Ohio; Roseburg and White City, Oregon; and North Chicago, Illinois.

[5]

[6]

Oracle acquired Cerner – a specialist developer of electronic health records systems used throughout the world – for [7]$28.3 billion in June 2022 . With the acquisition, Oracle inherited the ten-year deal to design an EHR system for VA hospitals and communicate with a system that Cerner was installing for the US Department of Defense, replacing legacy systems, some of which were 40 years old.

The implementation at Mann-Grandstaff VA Medical Center in Spokane went live in 2020 but Veterans Health Administration patient safety experts found 60 concerns with the new software, [8]according to a US Senate Committee on Veterans Affairs hearing in 2022 .

[9]

During the same hearing, Mike Sicilia, executive vice president at Oracle, said Cerner and the VA had implemented system changes to reduce the number of errors. He promised to "fix it first and work out the economics later."

In October 2022, the [10]VA said it would delay pending deployments of the Oracle Cerner EHR system until June 2023 because of ongoing problems. In April 2023, [11]it suspended the project indefinitely.

At the time, former VA secretary Denis McDonough said: "We're holding Oracle Cerner and ourselves accountable to get this right. This reset period will allow us to focus on fixing what's wrong."

[12]Swedish authorities probe Oracle Cerner health record rollout

[13]Oracle Cerner system implementation risks future patient deaths, coroner warns

[14]Oracle Cerner bleeds jobs as Veterans Affairs project stalls

[15]VA, Oracle's Cerner agree on renegotiated health records contract

In December 2024, [16]the VA announced it would restart the project with the implementation of new software at its medical centers in Michigan.

While the VA and Oracle say they have made progress addressing the EHR system's flaws, they both acknowledge that some still have not fixed, including the pharmacy module and referral routing. They claim they can continue to improve the system while preparing for go-lives.

[17]

Oracle and the VA have been asked to comment.

The House of Representatives Committee on Veterans Affairs is set to assess what improvements have been made, and whether the system can be deployed in Michigan in 2026 without negatively impacting the delivery of care to veterans and productivity for VA employees.

Earlier this month, VA secretary Doug Collins [18]said he would consider restarting the EHR system project sooner than planned. "I believe that we can do it and do it properly, not rushed. There's enough information there that I believe we can actually get it done quicker, but it's going to take looking at." ®

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[1] https://www.usaspending.gov/award/CONT_AWD_36C10B24N0063EHRM_3600_36C10B18D5000_3600

[2] https://www.usaspending.gov/award/CONT_AWD_36C10B24N0061EHRM_3600_36C10B18D5000_3600

[3] https://www.usaspending.gov/award/CONT_IDV_36C10B18D5000_3600

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/databases&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Z6Tqs4V9VxBt4bCF0GrozgAAAIc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/databases&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z6Tqs4V9VxBt4bCF0GrozgAAAIc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/databases&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z6Tqs4V9VxBt4bCF0GrozgAAAIc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[7] https://www.theregister.com/2022/06/08/oracle_closes_283bn_cerner_deal/

[8] https://www.theregister.com/2022/07/27/oracle_cerner_glitches_harm_patients/

[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/databases&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Z6Tqs4V9VxBt4bCF0GrozgAAAIc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[10] https://www.theregister.com/2022/10/14/dept_of_veterans_affairs_oracle_cerner/

[11] https://www.theregister.com/2023/04/24/us_veterans_affairs_department_indifinitely/

[12] https://www.theregister.com/2024/11/27/oracle_cerner_project/

[13] https://www.theregister.com/2024/02/29/oracle_cerner_coroner_report/

[14] https://www.theregister.com/2023/06/16/oracle_cerner_job_losses/

[15] https://www.theregister.com/2023/05/17/va_oracle_renegotiate_ehr_contract/

[16] https://digital.va.gov/ehr-modernization/ehr-deployment-schedule/

[17] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/databases&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Z6Tqs4V9VxBt4bCF0GrozgAAAIc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[18] https://www.healthcaredive.com/news/va-secretary-nominee-doug-collins-prioritize-oracle-ehr-rollout/738146/

[19] https://whitepapers.theregister.com/



Burn it with fire!

may_i

Nice to hear that it's not just half the hospitals in Sweden which are partly offline due to them trying to install Oracle's latest money pit.

Doh! Don't they know what's about to hit them?

Steve Davies 3

Elon the Musketeer will soon put a stop to that project as long as part of Trump's plan to get rid of the VA and all vet benefits.

The Musk tornado will touch down at the VA very shortly and wreak destruction everywhere.

Re: Doh! Don't they know what's about to hit them?

Yet Another Anonymous coward

They are only going to close the bit of the VA that deals with V, the role of A will be expanding and involve many more Oracle contracts.

It's the Platonic ideal of the US health care system. No actual patients or doctors, just billing

Re: Doh! Don't they know what's about to hit them?

elDog

Doesn't matter. Larry "Leisure Suit" Ellison will still get his money and pay the necessary tithe to trumusk (in digital coin, natch.)

Re: Trumusk

cyberdemon

For a shorter and snappier word for the abominable amalgam of Trump and Musk, you could try Mump

Re: Trumusk

Yet Another Anonymous coward

I preferred DonElon

Whoever knew..

Conrad Longmore

Whoever knew that an Oracle installation would be later, over budget and not work properly? Must be first.

The income tax has made more liars out of the American people than golf
has. Even when you make a tax form out on the level, you don't know
when it's through if you are a crook or a martyr.
-- Will Rogers