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Microsoft 365 Copilot goes monthly for a 5% premium and annual commitment

(2024/11/14)


Microsoft is introducing flexible billing for Microsoft 365 Copilot starting next month to spread the cost of an annual subscription. For a price.

[1]Noted by analyst Mary Jo Foley of Directions on Microsoft, the plan is " [2]in response to customer and partner feedback. " It means that customers can opt to pay for their annual Microsoft 365 Copilot subscriptions on a monthly basis. The downside is that the cost will be 5 percent higher, and an annual contract will still be required.

Microsoft did not go into specifics on the feedback, but we imagine it was more along the lines of "it would really help our cash flow if this could be monthly" rather than "we would love to pay a bit more to use Microsoft 365 Copilot – could you help us with that?"

[3]

Customers seeking more flexibility from the software vendor around Microsoft 365 Copilot may also be disappointed in the continued requirement for an annual commitment.

[4]

[5]

Microsoft's "cash flow flexibility" extends to other products as well, including Microsoft 365, Office 365, Windows 365, Dynamics 365, and the Power Platform. Monthly billing plans for annual subscriptions are set to rise by 5 percent from April 1, 2025.

Want to avoid the increase? Unless a customer's licensing anniversary occurs before April 1, 2025, they will need to switch to an upfront annual payment at the renewal date.

[6]

According to Microsoft, which [7]reported a revenue bump of 16 percent to $65.6 billion in its FY25 Q1 results for the three months ended September 30, "by standardizing the billing structure, we ensure consistency and transparency across all platforms."

[8]Productivity suites, Exchange servers in path of Microsoft's end-of-support wave

[9]Win 11 refreshes delayed, say PC makers – and here's why

[10]We know 'Linux is a cancer' but could CentOS chaos spell opportunity for Microsoft?

[11]Microsoft's results are in, but the E7 subscription remains mythical. For now

Prices are also set to increase be updated elsewhere in the company's portfolio. Microsoft plans an uplift for Teams Phone pricing "to reflect the continuous innovations delivered since the launch of Teams Phone."

Changes include a hike from $8 per user per month to $10 for Teams Phone Standard and a $1 increase for Frontline Workers from $4 per user per month to $5. From April 1, 2025, there will also be a 5 percent increase on top of yearly pricing for customers opting for a monthly billing plan for their annual subscription.

Foley noted Microsoft's [12]plans to move some organizations off Enterprise Agreements (EA) and onto Microsoft Customer Agreements for Enterprise (MCA-E) or Cloud Solution Provider (CSP) agreements. The upshot is that customers are likely to lose some of their EA benefits and will need to take a hard look at licensing.

In addition, Foley warned there was every chance that a customer moving from EA to MCA-E might be considered a new customer by Microsoft and so would have to buy Teams separately from Microsoft 365.

[13]

Directions on Microsoft analyst Rob Horwitz cautioned: "Customers now forced to move from EA to MCA are going to have a bunch of unwelcome surprises." ®

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[1] https://www.directionsonmicrosoft.com/blog/microsoft-to-add-new-monthly-billing-option-but-at-a-5-premium/

[2] https://techcommunity.microsoft.com/blog/microsoft_365blog/flexible-billing-for-microsoft-365-copilot-pricing-updates-for-annual-subscripti/4288536

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZzYsuBeb0I4Tip_FruA7KQAAAAM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZzYsuBeb0I4Tip_FruA7KQAAAAM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZzYsuBeb0I4Tip_FruA7KQAAAAM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZzYsuBeb0I4Tip_FruA7KQAAAAM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://www.microsoft.com/en-us/Investor/earnings/FY-2025-Q1/press-release-webcast

[8] https://www.theregister.com/2024/10/16/microsoft_end_of_support_wave_widens/

[9] https://www.theregister.com/2024/09/13/win_11_refreshes_delayed_pc_makers/

[10] https://www.theregister.com/2024/09/10/azure_linux_directions_on_microsoft/

[11] https://www.theregister.com/2024/08/02/microsoft_365_subscriptions/

[12] https://partner.microsoft.com/en-US/blog/article/accelerating-growth-through-partners-in-the-era-of-ai

[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZzYsuBeb0I4Tip_FruA7KQAAAAM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[14] https://whitepapers.theregister.com/



Copilot annual commitment

Pascal Monett

I'm sorry, is there anyone who actually gets anything useful out of this monstrosity ?

Because my annual commitment would be no thank you, I have trained personnel, thank you very much.

Re: Copilot annual commitment

Charlie Clark

The short answer is: yes. I know a few people who've switched from using search to GPT and are reasonably happy, though I personally don't think the answers are that much different to be honest and we might see Google catch up fairly soon. I also suspect numbers are nothing like as good as Microsoft would like, which is why it's being so generous…

Re: Copilot annual commitment

Anonymous Coward

We're finding quite a few staff find the meeting recording summarisation is very useful.

Re: Copilot annual commitment

Phones Sheridan

"anyone who actually gets anything useful out of this monstrosity ?"

I'm waiting for the fraudsters to work out a way to misuse Co Pilot, it's only a matter of time.

"Hey CoPilot go fetch my competitors customer list and sales invoices for the last 12 months, oh and their suppliers and purchase order too!".

Re: Copilot annual commitment

katrinab

I'm sure it will give a suitably hallucinated response to that, or at least, how do you know it is anything approaching accurate?

Re: Copilot annual commitment

FrogsAndChips

Or "Hey Copilot, fetch me the salaries and bonuses of my entire department from the poorly secured HR Sharepoint".

Gouging the customer

original_rwg

A 25% increase suggests to me that they've been reading from the Broadcom/VMWare playbook.

>>Icon because they're poisonous...

Re: 'cash flow flexibility'

FrogsAndChips

Wonder why I read this as 'cash cow' in a Microsoft article.

an annual contract will still be required

Howard Sway

That's strange, because if all the hype about how marvellously productive this thing is were true, I would imagine that everybody who tried it for a month would just keep coming back month after month forever to keep reaping the benefits of it.

A minimum 1 year trial period suggests that they're worried everyone would dump it after a month.

Inventor of the Marmite Laser

I've had a few brushes with AI driven search.

I no longer use it and actively avoid it. It's rubbish.

Non-payment

refitman

Cool, so if we don't pay, does that mean it will be removed from our systems? Please?

Re: Non-payment

Paul Crawford

removed from our systems?

Sorry, at what point did you think you have any say over a machine running MS software?

The older I grow, the more I distrust the familiar doctrine that age
brings wisdom.
-- H. L. Mencken