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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

Developer tried to dress for success, but ended up attired for an expensive outage

(2024/08/19)


Who, Me? Welcome once more, dear reader, to Who, Me? in which Reg readers like your good self attempt to soften the blow of the working week with tales of techie misadventure.

This week's hero is a reader we’ll Regomize as "Bob" who, many years ago, worked on software for container cranes – the massive machines that load and unload shipping containers from gigantic vessels and keep the world's supply chains linked.

Readers can probably guess that time is money in the shipping game, meaning efficiency improvements or downtime deferrals are valuable – and a moment's productivity lost means money goes overboard.

[1]

Bob's software was therefore designed to make the cranes more efficient, and to reduce maintenance costs.

[2]

[3]

One day, Bob received a call that a crane using his software had ceased to function. Given that other cranes on the same site with the same software were working fine, Bob concluded that it was not a problem he could fix without visiting the site.

He therefore borrowed a hard hat (as required) and headed out. He checked in with the senior tech on site, and they drove (in a clearly marked vehicle) to the recalcitrant crane. After radioing for permission to enter the crane, they crowded into the small elevator and ascended.

[4]

At this point it was necessary to don hearing protection, as basically everything on a container crane is loud. There they were, "belly to belly" as Bob put it, essentially yelling at each other about what needed to be done as they made the steady climb to the zenith of the gigantic apparatus.

When they reached the top, a confusing message came across the radio: "Unauthorized persons on the yard! Stop all production!"

[5]Cigarette break burned out a huge chunk of Africa's internet

[6]Hello? Emergency services? I'd like to report a wrong number

[7]Never put off until tomorrow what someone could erase today

[8]Facebook prank sent techie straight to Excel hell

Neither Bob nor the senior onsite tech with him thought for one moment that this alert had anything to do with them, so they started troubleshooting the crane and its code. As they worked, the port became more quiet – it seemed some kind of shutdown was in progress – which they understood was bad news for the port, but good news for Bob and his mate as it’s hard to debug things amid a din.

Not long into this effort, Bob learned the reason for the shutdown: People – namely Bob – had been spotted walking on one of the cranes without proper hi-viz vests. The senior tech of course had his fluorescent orange garment suitably arrayed, but Bob was wearing ordinary office garb, supplemented only by a hard hat and ear protection. From a workplace safety perspective, he may as well have been naked.

(We pause here to note that someone in the site office, which was driving distance away and at ground level, managed to spot Bob standing on the top of a massive container crane. He must have at least been a little bit visible, right?)

[9]

Nonetheless, a company director had to be summoned from home to report to the site, and make sure all was above board. He did so, and gave the go-ahead for everyone to return to work. Apologies were made to all the crane operators who had lost precious time, but thankfully they were the forgiving kind.

Since then, Bob has never forgotten to wear hi-viz when required.

We're always big on stories about making one little mistake leading to a ripple effect for big consequences. If you happen to have such a tale knocking about in your museum of recollections, [10]share it with us in an email to Who, Me? and we might immortalize your adventures on some future Monday. ®

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Korev

He was lucky that he didn't find himself bobbing up and down in the sea...

Korev

It sounded like he had a ship day in the office...

Fursty Ferret

Reminds me of the time when a miniature Hitler came rocketing across the tarmac in his orange and white Hilux pickup “safety vehicle” at a large airport to inform me that I was going to be fined for not having my high visibility vest fully buttoned up.

“But how did you know it wasn’t done up?”, I asked.

“Because I could see you from ALL THE WAY OVER THERE”, he replied, without the slightest trace of irony.

I was working under IR35 at the time when I shouldn’t have been, so the fine was filed in the kitchen bin and the airport didn’t bother to follow it up as it might have raised questions they didn’t want answered.

Up vote and a beer

I Am Spartacus

for the IR35 comment.

b0llchit

Was the problem containerized.

Michael H.F. Wilkinson

At least the problem was quickly contained

Deary me, and it's just Monday

cheb

They spotted Bob because he wasn't wearing hi-viz*, the other person was rendered invisible by theirs.

*Or it might have been the torque wrench he was carrying.

On-site security

cosmodrome

Someone saw someone else without the mandatory hi-viz jacket. Mandatory! Safety! Missing! Must! Report! Or else distaster! Because safety.

Same logic as wearing hard hats on top of the crane - at the highest point where nothing but the sky could fall down on you and wearing anti-fall guard on ground level. Not to forget anti-fall guard in actually dangerous height but without a rope and certainly without anyone holding it. Completely pointless but safety inspectors are fine with it...

Re: On-site security

Anonymous Coward

At a safety concious* utility company in the south of England, I was called by a colleague to assist him loading some old pallets into his car, in the loading bay. As I am large, was wearing a bright yellow shirt, and it was a overcast, but bright day, I didn't put on hi-viz. (tbh, it didn't occur to me)

Within 5 minutes, some one came running out to point out to me that as I wasn't wearing hi-viz, I'd need to come in. Apparenlty I wasn't visible enough... Did I mention being large and wearing a bright yellow shirt?

Fortunately I had finished helping my colleague anyway.

*some might say safety obsessed

Re: On-site security

Phil O'Sophical

One one of those Michael Portillo train journey TV programmes, he was wearing one of his usual eye-wateringly bright jackets. As they headed into an engine yard his guide handed him a hi-vis jacket, and apologized for having to reduce his visibility...

Re: On-site security

Bebu

"One one of those Michael Portillo ... apologized for having to reduce his visibility..."

A different sort of [1]Portillo Moment ? :)

[1] https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSK2vBy1cxAaVuXoCFpz0N14qlwzUX8lw3TYXuQRK9Xr3GM0iOoM3E1Ry8G&s=10

Re: On-site security

Anonymous Coward

On the BBC "Digging for Britain" most of the archeological digs have archeologists in tshirts, shorts, floppy hats etc as you might expect ... but they featured several digs that were excavating land where HS2 would/might eventually be built and as they were contracted by HS2 they invariably were all in head to toe HS2 hi-viz despite the fact that any trains track etc would not appear for years!

Re: On-site security

Missing Semicolon

Possibly also to avoid injuries from smacking your head on some bit of metalwork that "wasn't there last time you looked". Any bloodstains, even caused by stupidity, have to be written down.

Putting your foot in it

Sam not the Viking

We had a mandate that everyone who went onto the workshop-floor had to wear toe-protection. A sensible rule which stopped you scuffing your shiny brogues.

Management didn't like this rule and flouted it until the 'workers' pointed to the H&S rulebook...

The management bought a set of 'over-shoes' that provided the same protection to the foot and enabled them to keep up 'appearances'. But they did make the unfortunate wearer look clown-like.....

The resultant sniggering ensured that they bought a pair of 'sensible' work shoes.

Hard Hats and Hi-Viz...

GlenP

A few from my experience.

When Hi-Viz was first coming in on sites (in place of the ubiquitous donkey jacket) I was at one site where they took all the hi-viz off the ground workers to give to the machine operators 'cause Elf 'n Safety had dictated the operators must wear it - that's notwithstanding the fact they were safely sat in blooming great yellow machines with flashing beacons whilst the ground workers were vulnerable.

Brother rocked up at a site to deliver a digger - the first plant for the job in the middle of an empty field. The site agent followed him in and shouted at him for not wearing a hard hat as he exited the cab.

Working on a canal lock restoration, volunteer workers on top of the lock had hard hats on, those from a different group at the bottom didn't. The biggest danger was someone being hit by a falling hard hat as none of them had chin straps.

Re: Hard Hats and Hi-Viz...

Christoph

When the (never used) Nightingale hospitals were being built during the pandemic, they called in the army to help build them.

Being in the army they wore uniforms - in camouflage designs intended to make them difficult to see.

Being on a building site they wore hi-vis jackets over their low-viz camo.

Re: Hard Hats and Hi-Viz...

Sorry that handle is already taken.

That sounds pretty sensible

Re: Hard Hats and Hi-Viz...

Anonymous Coward

As somebody whose job in latter years (before retirement) involved a lot of visits to companies to assess their capability to deliver what the customer wanted (they were called "audits" because that's a term people understand, but were really capability assessments) I could write a book on the ridiculous PPE requirements I encountered. A few examples:

• Safety glasses for people operating hydraulic machinery - but not required for anyone else nearby i.e. just the person at the control panel (often the place least likely to have a high pressure/velocity leak).

• A requirement to wear safety harnesses when working at height - but omitting any requirement to have them fastened to a strong point (so most people would have the "cow's tails" clipped back to their harness).

• A hard hat when cutting into pavement but no requirement for eye protection (flying concrete chips), mouth and nose protection (cement dust) or hearing protection (noise from the hand-held, petrol powered diamond disc cutter).

I recall being told that the HSE* had called an offshore contractor (for the UK North Sea O&G sector) to stop their staff phoning in safety observations for the building site opposite their offices - "it's a construction site, not an offshore platform". There are a lot of jokes about H&S, especially offshore, but it's one of the most hazardous places to work yet has one of the best records for safe working. Yes, there are excessive requirements, but it generates a culture where people fly back to the shore in the same physical condition that they had when they flew out.

And a lot of the onshore excesses that get blamed on the HSE are a result of a fear of prosecution, and well in excess of any legislative requirement. I recall a meeting where the head of the HSE at the time commented that children need to learn that falling out of a tree hurts - before they get into situations that cause real injury.

* For left-pondians: the UK Health & Safety Executive - the body responsible for overseeing the implementation of UK H&S legislation (and prosecuting breaches).

Re: Hard Hats and Hi-Viz...

GlenP

I must admit my interactions with the HSE were generally sensible - even when I wanted them to condemn a piece of machinery so I could get it replaced they helpfully suggested improvements instead.

The issue was usually company safety officers - I had one who's idea of a risk assessment was that even the most minor hazard would kill you, e.g. noticing a minor crack in concrete, "It's very likely someone will trip over that and if they do they might bang their head on the floor and die!"

Chloe Cresswell

I used to do the IT in a lime quarry. I had to wear high vis (yellow). I normally wear black. You'd think black would be more highvis against white then fluorescent yellow...

Phil O'Sophical

Probably, but it doesn't necessarily shout out "person here". Like hunters who wear bright orange baseball caps, white might be as visible against a dark background but there are few animals with fluorescent orange pelts, so less chance of a mistake.

Bob was innocent

Mike 140

I assume "the senior tech on site" who accompanied Bob was suitably* admonished for not enforcing site rules.

* obviously

Anonymous Coward

Just when people were getting really sniffly about static sensitivity of semiconductor devices, the edict went round at one place I worked that ALL components would be packed in conductive bags.

Strangely, after that an awful lot of memory backup batteries came out of stores flat.

Will Godfrey

What shape where they before?

A joke? maybe...

Guy out walking comes to a lake where a couple of others are having a skimming competition. He is astonished to see them getting 10 -15 bounces.

"Wow!" He says, "What kind of stones are you using to do that?"

"They're not stones", is the reply "AA batteries." and to prove it they skim another couple across.

The following day he goes along again with a bunch of batteries, and ask if he can join in. However he's upset that his only get 1 bounce, and sometimes not even that.

"Why can't I do it?" He asks. "I got these from the shop this morning."

"Well, that's the problem." One of the others says. "It only works with flat batteries."

It is exactly because a man cannot do a thing that he is a proper judge of it.
-- Oscar Wilde