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Hm! Boeing union just ran whistleblower rights training

(2024/05/20)


A union representing Boeing employees held a training session last week on whistleblower protection rights, suggesting the troubled jetmaker's problems may be far from over.

The Society of Professional Engineering Employees in Aerospace (SPEEA), which represents workers at Boeing and Boeing spin-off-slash-supplier Spirit AeroSystems, held a [1]training session for council representatives at both corporations on Friday.

"The seminar comes after two years of SPEEA unsuccessfully trying to negotiate strong anti-retaliation language with the Boeing Co. in particular," the union said on its website. It said such anti-retaliation measures are needed because SPEEA members continue to report being punished for speaking out about safety concerns.

[2]

"The whistleblower seminar will provide Council Reps the basic tools to be front-line resources to SPEEA members who are considering speaking up about an issue but don't trust their employers' internal systems," the SPEEA added.

[3]

[4]

Boeing has faced a number of public whistleblower complaints in recent months after a string of malfunctions, like a [5]door plug that blew out while in flight earlier this year. Two of Boeing's accusers have died - one of an apparent [6]suicide and another of a [7]sudden infection - though others have still come forward.

In one case, engineer and SPEEA member Sam Salehpour alleged that Boeing 787s were manufactured with fuselage gaps that could threaten the aircraft's structural integrity. [8]Another alleged that Boeing has been experiencing a decades-long quality decline as the culture has shifted to prioritizing speed and profit over safety and quality - a move some have linked to the venerable aircraft manufacturer's merger with McDonnell Douglas in 1997.

[9]

Brian Knowles, a lawyer who represented both deceased Boeing whistleblowers, [10]said earlier this month that he has at least ten more Boeing employees ready to come forward. Those ten may not be alone if the need for whistleblower training is any indicator.

Even leaving retaliatory behavior out of the mix for a moment, Boeing employees may simply not have a good idea how to report a problem. According to the Federal Aviation Administration, which has been investigating Boeing's safety culture since the door plug blowout and associated 737 Max 9 [11]grounding , the engineering quality at Boeing is questionable. Not to mention the [12]ongoing government investigations into the 346 deaths resulting from two 737 Max crashes.

[13]Another week, another leak for Boeing's Starliner crew capsule

[14]Boeing might be criminally prosecuted for 737 MAX crashes after all, says DoJ

[15]Boeing top brass stand down amid safety turbulence

[16]What was Boeing through their heads? Emails show staff wouldn't put their families on a 737 Max over safety fears

Along with a lapse in safety metrics, the FAA [17]said it found that safety reporting at Boeing was also confusing and so inconsistently applied that sometimes managers could end up investigating reports within their own reporting chain.

In other words, some good whistleblower protection training could be exactly what Boeing employees need to figure out how to get some light shined on the problems they've spotted.

Boeing didn't respond to questions for this story.

[18]

We also reached out to the SPEEA to ask questions about the training and whether it's aware of additional whistleblowers waiting for the right opportunity to go public, but didn't immediately hear back. ®

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[1] https://www.speea.org/#:~:text=Council%20Reps%20can%20join%20webinar%20on%20federal%20whistleblower%20protections

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZkvIAob0GBuBA4yyQbhl7wAAABY&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZkvIAob0GBuBA4yyQbhl7wAAABY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZkvIAob0GBuBA4yyQbhl7wAAABY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://www.theregister.com/2024/03/07/ntsb_boeing_door_plug/

[6] https://www.cnn.com/2024/05/17/business/boeing-whistleblower-suicide-police-investigation/index.html

[7] https://www.cbsnews.com/news/joshua-dean-boeing-whistleblower-dies-sudden-illness/

[8] https://www.theregister.com/2024/04/24/boeing_whistleblower_q1_2024/

[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZkvIAob0GBuBA4yyQbhl7wAAABY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[10] https://fortune.com/2024/05/09/more-boeing-whistleblowers-emerge-law-firm/

[11] https://www.theregister.com/2024/01/08/boeing_737_max_9_airplanes/

[12] https://www.theregister.com/2021/12/15/boeing_737_max_senate_report/

[13] https://www.theregister.com/2024/05/20/starliner_launch_delayed_again/

[14] https://www.theregister.com/2024/05/15/boeing_might_be_criminally_prosecuted/

[15] https://www.theregister.com/2024/03/25/boeing_leadership_exits/

[16] https://www.theregister.com/2020/01/11/boeing_737_max_emails/

[17] https://www.theregister.com/2024/02/28/faa_gives_boeing_90_days/

[18] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZkvIAob0GBuBA4yyQbhl7wAAABY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[19] https://whitepapers.theregister.com/



The Dogs Meevonks

Didn't the CEO recently get a huge pay bump plus bonuses in the millions?

Is that for a job well done, or to pay the hitmen?

bazza

He did, a golden parachute to help him softly to the ground having exited the door that just blew out.

Thing is, the shareholders voted to re-appoint him to another post on the board, last Thursday I think. So, he's had his money, and still has a job. Try figuring the logic in that one.

I don't think Boeing's shareholders quite realise how bad that looks. Major customers wanted to talk to the board without Calhoun present, not long ago. This was interpreted as the customers wanting to deliver a "he goes or we go" message. So, he went, and the meeting didn't happen. And, now he's back!

Just exactly how Emirates, Ryan Air, etc are supposed to react (in the shareholders' eyes) I don't really know. I think they're going to take the news badly.

I also don't think they quite understand how the FAA is going to react either. To some extent, it feels like the company and its shareholders are acting in the firm belief that they are too big to fail, and that no matter what the political pressure to keep them operating will always override any other considerations. If that were indeed the case, it's the height of cyncism: it's a "you're goddamn gonna fly in our crappy aircraft no matter how goddamn hard you try to avoid us" aimed squarely at the US flying public.

I say the "US flying public" very specifically. Boeing's behaviour makes sense only if the FAA can indeed be cowed (as has been the case for too many years). Trouble is, Boeing's commercial future is dependent on not the FAA, but on how the rest of the world's regulators see the FAA, and how they react to what the FAA's saying. What's quite interesting is that quite a lot of what the FAA has been saying / doing of late (since the door popped off) seems more aimed at overseas regulators, making certain that they think that the FAA is being adequately tough, and not letting Boeing get away with too much. This can go badly wrong for Boeing.

The FAA has given the company a 90 deadline to come up with a plausible plan to sort things out, or.... Now, from an overseas regulator's point of view (the EASA, CAA, CAAC, etc), there's a few problems with that.

The first is that clearly Boeing are in such a bad mess that such a threat has had to be made publicly.

The second is, what does a plausible plan look like? Frankly, given the behaviour of the company and all the people who are still in place in its management chain, it's hard to imagine any plan at all having any credibility. Regardless, "good enough" doesn't seem to have been defined.

Thirdly, what's the sanction? It's suggested that the FAA is contemplating withdrawing Boeing's production certificate, which shuts down 737 production and deliveries immediately. But, that's not been made clear.

So, if the FAA turns round and says, "yes, this time these folk at Boeing who have been bullshitting us all for years and crashing planes have now come up with a good plan and we firmly believe they will immediately deliver on it", they are going to have to be phenomenally convincing. If the EASA, CAA, CAAC or whomever takes one look at what's on offer and declares it "bullshit", then they're pretty much obliged to ground relevant Boeings within their jurisdiction. The risk they're running is that, in believing the FAA, they're then accepting personal responsibility for having taken the FAA's word at face value. Will those people - whom the US gov / politicians / officials have no sway over whatsoever - take that personal risk? I wouldn't. I really wouldn't.

And if that happens enough, Boeing's overseas order book is undeliverable, and that accounts for most of the value in the orders they have.

One way for the FAA to be totally convincing is, in fact, to call Boeing's bluff and actually shut them down. If they get overruled by the politicians, that too starts making the FAA's word look dodgy in the eyes of overseas regulators.

If the US politicians back up the FAA in shutting down Boeing indefinitely, then yes, we can all easily accept that the FAA and US political establishment has finally understood it.

However, I don't think the FAA is going to get such backing. The FAA may shut down Boeing, but a few months later the FAA Chair will be retired and a new one appointed with instructions... Shutting down Boeing has economic consequences starting to accumulate, especially in the US, as old aircraft are retired and news ones aren't being made to replace it. That kind of thing doesn't have to go on too long before what started as a straight commercial failure problem becoming a national econmic issue; such scenarios are not vote winners, even if it's the "safe" thing to do.

In short, I think the company mamangement is confident that if the FAA can be brought to heel once more, get Trump in he'll sort them out, then the rest of the world's regulators will toe the line. However, what the MAX crashes did was to break that bond between the FAA and other regulators. It was the moment that the rest of the world realised that the USA had been bullshitting them on aviation safety. Kinda hard to un-do that loss of trust.

martinusher

This is why modern business really likes virtual products -- 'services' and so on. Engineering is one of those fields where if you make a mistake its all to obvious, you really can't BS your way out of a failed structure or a crashed plane. Not that this won't stop people trying, of course.

The marvel for me is that given some of the horror stories we've been hearing is just how well these planes work -- despite everything they mostly manage to fly quite safely. This actually tallies with many of us' experience where dedicated employees move Heaven and Earth to keep product moving and things happening despite the best efforts of overbearing, disconnected, management. This is obviously not a good way to run a business (unless you sole aim is that $30millioh paycheck) because a business like this is really just circling the drain, its only a matter of time before the Brazilians and the Chinese enter the international market and then, like the motor industry, domestic rah-rah products and government contracts won't save you.

Vulch

There has been talk of splitting Boeing into three, civilain aircraft, military aircraft and space. The Military and space divisions are the nes that can't be allowed to fail from a political point of view. It would be politically unfortunate for the civilian division to go under, but the pieces of it could be regathered under new management and a lot of image reshaping.

Whistleblowing can be hazardous to one's health

martinusher

A couple of Boeing whistleblowers have died recently, one by suicide (bullet to the head) in between deposition sessions. This may be purely coincidental but its the kind of coincidence that not only fuels conspiracy theorists but also scares the pants off anyone else ("who might just be tempted to testify").

The fellow who died by a self-inflicted gunshot wound, John Barnett, was a long standing quality manager at Boeing and was giving a deposition about his observations about 'unsafe wiring practices' and general fallout he attributed to management's need to cut costs and boost productivity. Boeing traditionally, being driven by engineers, would take any kind of QA problem seriously but it appears that the shift in focus to finance driven management was accompanied by a general slackening of standards. This, as we all are probably only too well aware in our own fields, doesn't necessarily cause any problems at first, the decay creeps in slowly, but by the time it becomes noticeable problems are coming in thick and fast (so it seems on the surface that Boeing can't do anything right these days). Its an unhealthy situation which I'd hope that the workforce representatives are trying to remedy because all of their jobs are at stake.

The only training whistleblowers need remember

Mirnotoriety

Never tell management in advance and release the information anonymously.

Coincidences are spiritual puns.
-- G. K. Chesterton