Fujitsu finance chief says sorry for company's role in Post Office Horizon scandal
- Reference: 1706791610
- News link: https://www.theregister.co.uk/2024/02/01/fujitsu_finance_chief_apologises_horizon_inquiry/
- Source link:
Speaking to investors, Takeshi Isobe said the board of directors of the technology and services giant was maintaining strict supervision over the development of the Horizon Saga, as well as the ongoing public inquiry.
Horizon is an EPOS and back-end finance system for thousands of Post Office branches around the UK, first implemented by ICL, a UK technology company which Fujitsu later bought. From 1999 until 2015, 736 local branch managers were wrongfully convicted of fraud when errors in the system were to blame.
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The public inquiry into the scandal centers on the deployment of Fujitsu's bug-ridden Horizon accounting system, which made mistakes in calculating the finances of local Post Office branches run by postmasters and postmistresses. This destroyed the lives of many involved, leaving some bankrupt and others feeling suicidal, with several succeeding in ending their lives. Sixty people died before just seeing any sort of justice served.
[2]
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The UK prime minister has promised to speed up the legal process to quash convictions and compensation for those wrongfully accused.
Isobe told investors: "I would now like to take this opportunity to offer a comment regarding the ongoing inquiry into the UK Post Office Horizon System, which has been covered widely in news reports and media globally since the beginning of the year.
[4]
"First and foremost, on behalf of the Fujitsu Group, I would like to convey our deepest apologies to the sub-postmasters and their families, and reiterate that we regard this matter with the utmost seriousness. Our company's UK subsidiary has been cooperating fully with the ongoing UK statutory inquiry, which has been investigating complex events that have unfolded over many years, and going forward we remain fully committed to offering our complete support and cooperation."
[5]Fujitsu gets $1B market cap haircut after TV disaster drama airs
[6]Post Office boss unable to say when biz knew Horizon could be remotely altered
[7]The Post Office systems scandal demands a critical response
[8]Post Office threatened to sue Fujitsu over missing audit data
The scandal has received media attention for more than 10 years, but only when UK TV station ITV broadcast a dramatized television series on the subject did it come to the political fore. Since the airing in January, Fujitsu has seen [9]$1 billion wiped off its market value. It has also promised it will no longer bid for UK government projects until the inquiry is finished.
Isobe is the third executive to apologize for Fujitsu's role in the scandal. Paul Patterson, director of Fujitsu Services Ltd, told MPs in January that the company was [10]"truly sorry" for aiding the Post Office's prosecutions while [11]CEO Takahito Tokita , Fujitsu's global chief executive, told the BBC he would apologize for the company's role in the scandal.
[12]Fujitsu reported its Q3 results yesterday. Revenue for its service solutions reached JPY 1.522 trillion ($10.34 billion), up 12.9 percent. ®
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[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/publicsector&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZbvOPhEIf6kVi0iAxoNSLwAAABg&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
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[5] https://www.theregister.com/2024/01/18/fujitsu_gets_1_billion_market/
[6] https://www.theregister.com/2024/01/17/post_office_inquiry_latest/
[7] https://www.theregister.com/2024/01/22/opinion_column/
[8] https://www.theregister.com/2024/01/19/post_office_threated_lawsuit_inquiry/
[9] https://www.theregister.com/2024/01/18/fujitsu_gets_1_billion_market/
[10] https://www.theregister.com/2024/01/17/post_office_inquiry_latest/
[11] https://www.theregister.com/2024/01/18/fujitsu_gets_1_billion_market/
[12] https://www.fujitsu.com/global/about/ir/data/results/2023/q3/index.html
[13] https://whitepapers.theregister.com/
Talk is cheap, where's the £?
If Fujitsu actually cared (presumably this is true in a parallel universe, just not this one) then they would cough up the cash direct to the subpostmasters that reaped the whirlwind of excrement otherwise known as Horizon.
Any fool can apologise but it's utterly meaningless in this case unless there's significant cash to follow. If there's no direct and serious monetary hit to Fujitsu then there's no moral hazard for them.
Re: Talk is cheap, where's the £?
> it's utterly meaningless in this case
That is the very point of it though: Apologizing is cheap, compensating on the other hand damages your quarterly earnings statements, and thus your bonuses. Since they won't compensate, they apologize so they can say they did something .
Re: Talk is cheap, where's the £?
You say Fujitsu but I think the system was created by ICL and then Fujitsu bought ICL and thus inherited this mess.
So, the key question for me is how much did Fujitsu know (and would have been reasonable for them to know) and what did they do when they got this knowledge.
Unfitting corporate punishment
Some people lost their careers, their income, credibility and Fujitsu only had to do pump out some pathetic corporate statement of sorry.
In my book that doesn't balance.
Re: Unfitting corporate punishment
Especially after Fujitsu personally insisted on the prosecutions, good job that nobody from the Post Office, the Government or the DPP was to blame
"Fujitsu finance chief says sorry"
It's a strange thing (but maybe not so strange really) that in numerous languages many of the words used to apologise literally mean "let me off the hook" (e.g. "forgive me"). Real penitence is demonstrated by action.
In case you missed it
Former Fujitsu UK CEO (between May 2014 and June 2015) Michael Keegan resigned from his role at the Cabinet Office last week:
https://www.bbc.co.uk/news/uk-politics-68106040
Re: In case you missed it
Another MP's partner/relative with their snout in the government trough. Keegan was a "Crown Representative", which as far as I can see is a pretend appointment that entails 1-2 days work a week (less 20 days holiday a year) in return for about £40k plus all your expenses. From the job advert: "Successful candidates will have a track record of delivering effective change at the most senior levels." Well, that's Keegan for you.
Whilst I know nothing of the facts, my expectation is that he only went when he was told that it would be for the good of the party, but that the pain of his loss would be appeased by a nice generous pay off, or that he'll pop up in one or more other minister-awarded sinecures in a few months time, such as non-exec director on one of the many hundreds of arms-length bodies that the past thirty years of government have created. Scroll down the link below past the government departments, until you get to the long, long list of "agencies and other public bodies", you decide where's a nice safe place for him to keep milking the public teat:
https://www.gov.uk/government/organisations
"The UK prime minister has promised to speed up the legal process to quash convictions and compensation for those wrongfully accused."
He fucking hasn't though, has he. And he won't; until voters tell him that it's an issue that must be resolved before the election comes around.
The balance of public opinion is clearer on this than for any issue I can every recall in my life (and I'm no spring chicken), but the lack of progress shows that Sunak thinks it's enough to make a sweeping, supportive generalisation and that's enough. But why would the exceptionally lazy fuckers of this government speed things up? It doesn't affect them, and they already know the outcome of the next election, so they're just clinging to power purely in order to take what they can in the remaining months, for example by doubling their "loss of office payments".
"...the lack of progress shows that Sunak thinks it's enough to make a sweeping, supportive generalisation and that's enough"
That much is clear. "I made the promise, what more do you want from me?"
Following through would be nice. But you're a politician on the way out, so I have basically zero hopes this will ever get beyond the 'promise' stage.
Sunak, in my opinion, also has no incentive to sour relationship between Fujitsu and his family businesses.
I don't think he is unwilling to do it, I think he is just incapable of doing his job. Look at his flagship new bills, banning disposable vapes, this is the sort of thing that is normally done by backbenchers with private member bills.
AFAICS the only action needed is to get a full list of all the convictions where Horizon was invlovled, including those where there was a plea , take it to the court of appeal and say "We believe all these convictions were unsafe and should be overturned". Faffing about with special legislation seems to be more a case of political theatre than anything else. Trying to look for and exclude possible real frauds is pointless as the evidence is tainted.
Fujitsu finance chief says sorry for company's role in Post Office Horizon scandal - after 20 years of protest and investigations of varying thoroughness, all he does is say "oops, sorry".
So where's the submission to the inquiry where Fujitsu acknowledges that it's software was shit. The admission that Fujitsu knew about it from the start. The admission that Fujitsu has perjured itself claiming the software wasn't shit. The admission that Fujitsu personnel frequently made "corrections" and "adjustments" which weren't documented as rigourously as accounting practices require - if at all - and shouldn't have been necessary in the first place.
Where is the offer of meaningful compensation to the surviving victims and into the estates of those sadly no longer with us.
So far all we have is empty, meaningless words. It makes a mockery of the traditional view of the Japanese culture of honour.
Which just continues the insult and is, in many ways making Fujitsu even more offensive.
Why isn't the Post Office and Fujitsu boards, past and present, already doing time?
Evil, evil, evil people.
"Why isn't the Post Office and Fujitsu boards, past and present, already doing time?"
That is a depressingly easy one to answer.
The enquiry was set up in such a way that any criminal prosecutions are delayed until it's completed and the PO has succeeded in dragging it out indefinitely. Witnesses' appearances have been put off because documents were unavailable or because new documents were found at the last minute and time had to be allowed to examine them. Many of these last minute documents have turned out to have been duplicates of those already in evidence. It's a great pity that these tactics weren't treated as contempt of court early on.
Horizon is an EPOS.... Did you actually manage to type that with a straight face? I couldn't.
The UK prime minister has promised to speed up the legal process to quash convictions and compensation for those wrongfully accused. And punish the actual wrongdoers instead of those they wrongfully accused, right? You/they seem to have left that part off.
Apols
Oopsie daisy. Are you all okay? Apols again.
Don't worry we care about it and we treat it seriously. Pinky promise!!!
Phew that was easy.
Given that all governments are implicated in this and nobody wants to do time for this nor have their assets seized, expect more platitudes and assurances until the problem goes cold and public forgets about it.
Give it maybe three months.
The PR teams are probably already looking how to spin it so that the public gets tired of it and then to paint victims as greedy, but tread carefully as it is better if it just naturally dies.
Re: Apols
So... need to make sure it doesn't naturally die.
What else is Fujitsu implicated with? Could this be happening elsewhere?
I'd press that button until "Fujitsu" is seen as a sort of swear word in common parlance.
When does.....
the naming of names begin? Without human accountability, this is reduced to a matter of writing checks.
Never mind the apologies, show us the money.
Meanwhile, back at the Post Office...
... it's business as usual:
[1]What’s really going on with the Subpostmaster compensation schemes
Article by Nick Wallis, who's been following this since 2009.
[1] https://www.postofficescandal.uk/post/whats-really-going-on-with-the-subpostmaster-compensation-schemes/