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1 in 5 VMware customers plan to jump off its stack next year

(2023/11/08)


Forrester reckons that up to 20 percent of VMware enterprise customers plan to escape its extensive virtualization stack in the coming year.

In its predictions for 2024, the global IT market researcher said the impending $61 billion acquisition of VMware by telecoms giant Broadcom has "cast a shadow on an already beleaguered VMware customer base."

Broadcom has promised that the [1]mega merger will "close soon" in a new dawn for VMware, but in its infrastructure forecasts for next year, Forrester said it might be the end of the line for many customers.

[2]

"Many are exhausted by significant price hikes, degrading support, and mandatory subscription to software bundles in which some modules such as NSX and Aria Suite/vRealize Suite end up as shelfware," a blog by principal analysts Michele Pelino and Naveen Chhabra said.

[3]

[4]

As Reg readers may remember, VMware pushed through a [5]double-digit price increase on its core perpetual licensing and support last year, effective from August 2022. This included a 10 percent hike on vSphere, vCloud, vSAN, NSX, vRNI, and VCF.

Customers are worried about further upward movement in prices after Broadcom completes its buy of VMware, with the closure of the deal currently [6]delayed by China's market regulators , who are still inspecting the proposed $61 billion purchase.

[7]

Despite the signs of economic turbulence next year, Forrester said companies would turn to technology to differentiate themselves from the competition.

The analyst house believes that many of VMware's enterprise clients are exploring alternatives to its virtualization, cloud management, end user computing, and hyperconverged infrastructure products despite the company's dominance in these technologies. In 2024, Forrester predicts that 20 percent will begin their escape.

[8]As uncertainty swirls, VMware closes its home for experimental software

[9]Fears China could trash Broadcom's VMware nuptials as revenge for sanctions

[10]VMware staff reportedly told job cuts may start before Broadcom acquisition

[11]Here's how VMware hopes to spend $1B Broadcom R&D budget boost

Meanwhile, the virtualization giant has been striving to broaden its appeal. Earlier this week, it announced [12]plans to develop a foothold in the data services market . Last year it launched VMware Data Services Manager to which it has just added Google's AlloyDB, the PostgreSQL compatible front end to the Chocolate Factory's RDBMS.

The Register has asked VMware to respond to Forrester's forecast.

Among Forrester's other predictions, Lee Sustar, principal analyst, said that demand for AI-related workloads would drive at least ten major accounts to "redirect significant spend to OCI, bringing over at least $100 million in annual cloud spend each."

[13]

It might be good news for Oracle's Cloud Infrastructure biz, but it is a drop in the ocean. Worldwide end user spending on public cloud services is forecast to grow to [14]around $597.3 billion in 2023, according to Gartner.

Forrester also predicted cloud hyperscalers will announce 30 new regions in anticipation of sovereignty concerns. "By the end of 2024, public cloud vendors will have announced and/or launched at least two geographically separated regions in every significant market to stay ahead of sovereignty requirements, climate change challenges, and risks connected to geopolitical tensions," Sustar said. ®

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[1] https://www.theregister.com/2023/10/30/broadcom_vmware_acquisition/

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZUu@tHT0kzuSlmo4cyCGDgAAAMw&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZUu@tHT0kzuSlmo4cyCGDgAAAMw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZUu@tHT0kzuSlmo4cyCGDgAAAMw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://www.bytes.co.uk/info/industry/vmware-price-increases-what-you-need-know

[6] https://www.theregister.com/2023/10/30/broadcom_vmware_acquisition/

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZUu@tHT0kzuSlmo4cyCGDgAAAMw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.theregister.com/2023/10/30/vmware_flings_broadcom_deal_close/

[9] https://www.theregister.com/2023/10/19/china_vmware_broadcom/

[10] https://www.theregister.com/2023/09/19/vmware_broadcom_acquisition_layoffs/

[11] https://www.theregister.com/2023/08/24/vmware_broadcom_research_funding_plan/

[12] https://www.theregister.com/2023/11/07/vmware_data_services_broadcom/

[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/virtualization&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZUu@tHT0kzuSlmo4cyCGDgAAAMw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[14] https://www.gartner.com/en/newsroom/press-releases/2023-04-19-gartner-forecasts-worldwide-public-cloud-end-user-spending-to-reach-nearly-600-billion-in-2023

[15] https://whitepapers.theregister.com/



Anonymous Coward

We are considering migrating off of Vsphere, but we have not yet decided where we are going to land.

MegaSloth

This is the problem, there don’t appear to be many options

Peter-Waterman1

I think options for VMs are limited and the world has moved on, and while there is a large base of folks caring for their static VMs on VMWare farms, from what I see, most new workloads take advantage of event-driven architecture, and they dont really make a lot of sense to run on a VMWare stack.

NoneSuch

"This is the problem, there don’t appear to be many options"

There's lots of options, but very few Enterprise level ones with viable support. Anyone leaving VMWare objecting to the pricing is only going to get screwed over by the others in the space. Those opting for Open Source have few options for support.

Another once brilliant company reduced to an IP asset through a corporate buyout. How the mighty have fallen.

Leaving VMware?

Anonymous Coward

I'm not a big fan of Forrester (or any other analyst firm - they get it wrong more often than right), but I do agree with the quote: "Many are exhausted by significant price hikes, degrading support, and mandatory subscription to software bundles in which some modules such as NSX and Aria Suite/vRealize Suite end up as shelfware."

All of my customers (I'm on the partner side) are saying the same thing, but all they are doing at this point is complaining, not moving away from VMware. Some are actively searching for alternatives, none are looking at growing their VMware environment, but none are actively moving away. There's no way 20% of VMware customers leave next year - simply because they can't move that fast. The article does say: "In 2024, Forrester predicts that 20 percent will begin their escape" - which is not the same as 20% will leave so that's Forrester's out when the 20% drop in customers doesn't materialize.

Anonymous Coward

We’ve heard this a million times for years.

Sure, the BC thing is definitely a motivator but is there really a better solution out there yet?

I totally agree with the comments on VMware support. It’s been garbage lately.

You'll never see all the places, or read all the books, but fortunately,
they're not all recommended.