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Fresh GDPR ruling says even 'minor anxiety' could mean payouts for EU folks

(2023/05/04)


A major decision on GDPR compensation rights includes what looks like a nasty surprise for many businesses: there is no threshold that non-material damage needs to pass before data subjects can make a claim.

As we explained [1]yesterday , "non-material" loss or damage means it didn't directly cost you any money, for example cause a loss of income. Examples include pain, suffering, shame, affronts to dignity, trauma and anxiety. The European Court of Justice (CJEU) was asked if it could give a threshold for how bad this needed to be before you had a right to claim compensation, and it appears from today's [2]judgment that there is no minimum.

Privacy activist and lawyer Max Schrems commented: "We welcome the clarifications by the CJEU. A whole industry tried to reinterpret the GDPR, in order to avoid having to pay damages to users whose rights they violated. This seems to be rejected. We are very happy about the result."

[3]

The decision [translated from French – English is not yet available] explains that:

making compensation for non-pecuniary damage subject to a certain threshold of seriousness would risk undermining the consistency of the regime established by the GDPR, since the graduation of such a threshold, on which the possibility or otherwise of obtaining that compensation would depend, would be liable to fluctuate according to the assessment of the judges.

We understand that this is unexpected as it goes against the earlier Advocate General's opinion in October that there should be a threshold non-material damage that needs to pass before data subjects can make a claim, that "mere upset" shouldn't clear this.

Schrems noted that his organization, noyb, had "already seen many GDPR cases being rejected for no good reason. If there would have been a threshold, it would have been very hard to define it. How many minutes did you have to be angry or cry? The law does not foresee such a threshold, just like there is no threshold for any other claim. You can also bring a lawsuit over 5 cents, the reality is just that no one does that."

EU residents can't claim compensation just because GDPR was breached, though

There is some relief for businesses operating in the political bloc in that the court was also asked whether the mere fact of infringement of the GDPR would cross that bar into giving right to compensation and said no.

The CJEU said in a statement this morning: "Not every infringement of the GDPR gives rise, by itself, to a right to compensation. Any other interpretation would run counter to the clear wording of the GDPR."

[4]Major decision on GDPR compensation rights expected soon

[5]That 3CX supply chain attack keeps getting worse: Other vendors hit

[6]NHS England considered using Palantir tech to manage strike disruption

[7]Italy bans ChatGPT for 'unlawful collection of personal data'

The court also offered some clarity around assessment of damages more generally, saying it was for the legal system of each member state to decide, that each country could "prescribe the detailed rules for actions intended to safeguard of the rights which individuals derive from the GDPR and, in particular, the criteria for determining the extent of compensation payable in that context, provided that the principles of equivalence are complied with."

As for the case that brought this all to head, from an Austrian attorney aggrieved over a GDPR breach that wrongly labeled him a right-wing party member, the CJEU doesn't decide that, and it will be kicked back to the national court "to dispose of the case in accordance with the Court's decision."

[8]

[9]

The Austrian Supreme Court had proposed the CJEU would introduce a "threshold" for such claims, said noyb, in the hopes it would "frame the case as a violation without real damages." But this does not seem to have held out.

Not all legal types were optimistic about this, with some pointing out that this added risk for business folk.

[10]

Peter Church, counsel in the Technology practice at Linklaters LLP, said: "The judgment is likely to be of concern for many businesses. The CJEU helpfully confirmed that breach of the GDPR does not automatically give rise to a right in compensation. It is also necessary to show the breach caused material or non-material distress.

"However, it goes on to say that non-material damage does not need to reach a certain threshold in seriousness. In other words, it is possible that even minor anxiety or upset might justify a compensation claim. This in turn could open the way for not only frivolous or vexatious claims, but also large class actions in the event of, for example, a data breach.

He added: "As Elizabeth Renieris notes, 'The definition of hell is European legislation with American enforcement'."

[11]

Finally, Church noted the EU and UK would "part ways" on this issue given the Supreme Court's indication in [12]Lloyd v Google , a British action over the [13]Safari Workaround ad-tracking cookie , which Google disabled when it was discovered in 2012. In that case, a 2021 judgement found that "claims under UK law must reach a threshold of seriousness to be eligible for compensation."

Data privacy lawyer Kingsley Hayes, head of data and privacy litigation at Keller Postman UK, said the "ruling is good news for people seeking compensation in data breach cases, as it provides a clearer path to seeking damages for GDPR violations." ®

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[1] https://www.theregister.com/2023/05/03/gdpr_compensation_rights/

[2] https://curia.europa.eu/juris/documents.jsf?num=C-300/21

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/legal&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZFPWo9IUv-bpZUPTeR9BVAAAAEE&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://www.theregister.com/2023/05/03/gdpr_compensation_rights/

[5] https://www.theregister.com/2023/04/24/in_brief_security/

[6] https://www.theregister.com/2023/04/17/nhs_england_palantir_tech_optout/

[7] https://www.theregister.com/2023/03/31/italy_bans_chatgpt_for_unlawful/

[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/legal&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZFPWo9IUv-bpZUPTeR9BVAAAAEE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/legal&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZFPWo9IUv-bpZUPTeR9BVAAAAEE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/legal&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZFPWo9IUv-bpZUPTeR9BVAAAAEE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/legal&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZFPWo9IUv-bpZUPTeR9BVAAAAEE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[12] https://www.theregister.com/2021/11/10/lloyd_v_google_judgment_supreme_court/

[13] https://www.theregister.com/2012/02/20/google_bypasses_apple_safari_privacy/

[14] https://whitepapers.theregister.com/



The Mole

So they don't want to set a minimum level of seriousness before a claim is made as that may fluctuate by judge.

However the amount of compensation you may get is completely up to and may fluctuate by judge.

The only winners are going to be lawyers (but that's generally a given)

UCAP

The lawyers are always the only winners.

Anxiety & upset are very subjective

alain williams

What to one person is reasonable another could claim makes them anxious and/or upset. The result will be a minefield even for websites & businesses that are trying to do the right thing. This could be a gift for those who have a beef with an entity and so make claims of anxiety/upset; even if the result is that they were acting correctly the costs in the determination could be huge.

Do not get me wrong: I am not defending those who abuse privacy, etc, but am concerned that a lack of objectivity could cause mayhem.

I suppose that we will have to wait for the courts to make judgements that can provide clarity ... except that these will differ in different jurisdictions.

The lawyers must be rubbing their hands in anticipation ...

Re: Anxiety & upset are very subjective

Anonymous Coward

Crazy idea here: maybe businesses should start looking at what's required of them under the GDPR and related local privacy regulations?

Because right now, it seems the general MO is to pretend they don't exist, or if they do, don't apply to them and act all surprised when told they actually do.

I'm an employee representative and in the process of getting my employer, the French branch of a US company, to respect the law.

The answer I got so far? "The laws are so complicated, you can't really expect us to respect them". Really.

Re: Anxiety & upset are very subjective

Potemkine!

"The laws are so complicated, you can't really expect us to respect them". Really.

Tell that to the CNIL, it will be delighted.

Khaptain

If such is the case then the majority of all the major Social Media sites will simply have to pulled of the Internet immediately.

"Minor Anxiety" within a certain community of very sensitive people happens every time they read their Facebook page's, watch YT or even glance at Twitter..

I don't see how such a law cannot is not complete contradiction to all of the Social Media's Industries goals: ie that of thriving on scandal, shock and horror.

UCAP

If such is the case then the majority of all the major Social Media sites will simply have to pulled of the Internet immediately.

Is that such a bad thing?

FrogsAndChips

Except this has nothing to do with GDPR.

If you're offended by a post on Twitter, this doesn't mean the company has misused your data. You may have other reasons to sue them (such as a failure to monitor and withdraw illegal/harmful content - obviously subject to local law interpretation), but that's not what this article is about.

Potemkine!

This in turn could open the way for not only frivolous or vexatious claims, but also large class actions in the event of, for example, a data breach.

That doesn't sound as a bad news, on the contrary. If there are serious consequences, companies will begin to take cybersecurity seriously, and will allocate the appropriate means to do it.

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so much better in the world last week."
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Culture"