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Deplatforming hate forums doesn't work, British boffins warn

(2023/04/18)


Depriving online hate groups of network services - otherwise known as deplatforming - doesn't work very well, according to boffins based in the United Kingdom.

In a recently released [1]preprint paper , Anh Vu, Alice Hutchings, and Ross Anderson, from the University of Cambridge and the University of Edinburgh, examine efforts to disrupt harassment forum Kiwi Farms and find that community and industry interventions have been largely ineffective.

Their study, undertaken as lawmakers around the world are [2]considering policies that aspire to moderate unlawful or undesirable online behavior, reveals that deplatforming has only a modest impact and those running harmful sites remain free to carry on harassing people through other services.

[3]

"Deplatforming users may reduce activity and toxicity levels of relevant actors on Twitter and Reddit, limit the spread of conspiratorial disinformation on Facebook, and minimize disinformation and extreme speech on YouTube," they write in their paper. "But deplatforming has often made hate groups and individuals even more extreme, toxic and radicalized."

[4]

[5]

As examples, they cite how Reddit's ban of r/incels in November 2017 led to the creation of two incel domains, which then grew rapidly. They also point to how users banned from Twitter and Reddit "exhibit higher levels of toxicity when migrating to Gab," among other similar situations.

The researchers focus on the [6]deplatforming of Kiwi Farms , an online forum where users participate in efforts to harass prominent online figures. One such person was a Canadian transgender streamer known as @keffals on Twitter and Twitch.

[7]

In early August last year, a Kiwi Farms forum member allegedly sent a malicious warning to police in London, Ontario, claiming that @keffals had committed murder and was planning further violence, which resulted in her being " [8]swatted - a form of attack that has [9]proved lethal in some cases.

Following further doxxing, threats, and harassment, @keffals organized a successful campaign to pressure Cloudflare to stop providing Kiwi Farms with reverse proxy security protection, which helped the forum defend against denial-of-service attacks.

[10]Florida asks Supreme Court if it's OK to ban content moderation it doesn't like

[11]Ukraine asks ICANN to delete all Russian domains

[12]Parler games: Social network for internet rejects sues Amazon Web Services for pulling plug on hosting

[13]Trump's gone quiet, Parler nuked, Twitter protest never happened: There's an eerie calm – but at what cost?

The research paper outlines the various interventions taken by internet companies against Kiwi Farms. After Cloudflare dropped Kiwi Farms on September 3 last year, DDoS-Guard did so two days later. The following day, the Internet Archive and hCaptcha severed ties.

On September 10, the kiwifarms.is domain stopped working. Five days later, security firm DiamWall suspended service for those operating the site.

On September 18, all the domains used by the forum became inaccessible, possibly related to an alleged data breach. But then, as the researchers observe, the Kiwi Farms dark web forum was back by September 29. There were further intermittent outages on October 9 and October 22, but since then Kiwi Farms has been active, apart from brief service interruptions.

[14]

"The disruption was more effective than previous DDoS attacks on the forum, as observed from our datasets. Yet the impact, although considerable, was short-lived." the researchers state.

"While part of the activity was shifted to Telegram, half of the core members returned quickly after the forum recovered. And while most casual users were shaken off, others turned up to replace them. Cutting forum activity and users by half might be a success if the goal of the campaign is just to hurt the forum, but if the objective was to 'drop the forum,' it has failed."

Hate is difficult to shift

One reason for the durability of such sites, the authors suggest, is that activists get bored and move on, while trolls are motivated to endure and survive. They argue that deplatforming doesn't look like a long-term solution because, while casual harassment forum participants may scatter, core members become more determined and can recruit replacements through the publicity arising from censorship.

Vu, Hutchings, and Anderson argue that deplatforming by itself is insufficient and needs to be done in the context of a legal regime that can enforce compliance. Unfortunately, they note, this framework doesn't currently exist.

"We believe the harms and threats associated with online hate communities may justify action despite the right to free speech," the authors conclude. "But within the framework of the EU and the Council of Europe which is based on the European Convention on Human Rights, such action will have to be justified as proportionate, necessary and in accordance with the law."

They also contend that police work needs to be paired with social work, specifically education and psycho-social support, to deprogram hate among participants in such forums.

"There are multiple research programs and field experiments on effective ways to detox young men from misogynistic attitudes, whether in youth clubs and other small groups, at the scale of schools, or even by gamifying the identification of propaganda that promotes hate," they argue. "But most countries still lack a unifying strategy for violence reduction." ®

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[1] https://arxiv.org/abs/2304.07037

[2] https://www.theregister.com/2023/04/14/un_cybercrime_treaty/

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZD5qP@LhQRE@ij5i3R91mgAAAEo&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZD5qP@LhQRE@ij5i3R91mgAAAEo&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZD5qP@LhQRE@ij5i3R91mgAAAEo&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://www.theregister.com/2022/09/05/cloudflare_emergency_decision/

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZD5qP@LhQRE@ij5i3R91mgAAAEo&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.nbcnews.com/pop-culture/pop-culture-news/trans-twitch-streamer-keffals-says-was-swatted-arrested-police-ontario-rcna42533

[9] https://www.theregister.com/2021/07/22/qwk_swatting_death/

[10] https://www.theregister.com/2022/09/23/florida_supreme_court_moderation_law/

[11] https://www.theregister.com/2022/03/01/ukraine_icann_domains/

[12] https://www.theregister.com/2021/01/11/parler_sues_aws/

[13] https://www.theregister.com/2021/01/11/trump_social_media/

[14] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZD5qP@LhQRE@ij5i3R91mgAAAEo&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[15] https://whitepapers.theregister.com/



If you feed the trolls ...

jake

... you get to keep them.

All they are looking for is attention. Provide it, and they will return again and again. This has been known since the BBS days.

Re: If you feed the trolls ...

ArrZarr

I'm only somewhat familiar with these trolls, but that only works when the trolling stays online. When it stays online, any target of the trolling can, as a last resort, just log off.

When this crosses over into Real Life actions like swatting or having people turn up at family members' residences, what are the targets supposed to do? It may be a different site that has the suicide counter for those that it's been harassing but I think we can all agree that logging off from Real Life is not a solution when that's something that these scum are *proud* of.

Re: If you feed the trolls ...

jake

"what are the targets supposed to do?"

If they go RealLife, you return the favo(u)r and call the cops. You do NOT go after the idiots yourself ... that's what they want. If that means you have to educate your local police force, so be it ... at least next time they will already have some clues.

Re: If you feed the trolls ...

ArrZarr

Of course that's the correct answer, but it's a different answer to the one you supplied in your original comment of ignoring the trolls.

These hate farms and the people taking part are willing to put personal resources into bringing trolling to Real Life and are perfectly happy to make life miserable and scary for acquaintances of the target as well as the target.

Edit: It's also worth noting that the targets have often done nothing wrong (like many victims of crime) but those who are already in vulnerable positions are often targeted as they are easier to get under the skin of. My main exposure to this is from a youtube channel from a sufferer of DID working to raise awareness of their conidition and how they were targeted as somebody who has a lot to work through. The sensibility of them having a mildly successful youtube channel while in their position is debatable but it's not something they should have to deal with.

Re: If you feed the trolls ...

Anonymous Coward

A lot of issues come as a result of modern upbringing and kids who have never been given boundaries or told 'no'. They live in a belief that they are right, always right, never wrong and if anyone questions them then the other person is wrong and must be made to understand. As such they will gravitate towards others who reenforce their worldview which then creates an even more extreme reaction to any differing worldview.

The result is people who glue themselves to roads or jump on snooker tables and DEMAND they get their way.

Only a government can be a censor.

jake

"and can recruit replacements through the publicity arising from censorship."

It's hardly censorship if they can still spout their views and recruit new members.

Re: It's hardly censorship if ...

Paul Kinsler

Perhaps "attempts at censorship", or some similar wording, then.

Re: It's hardly censorship if ...

jake

It is not censorship in any way, shape or form.

It is removing something from private property that costs more to keep than it provides to the property owner.

I don't rent out server space for my health, I do it to earn a living. If my admins are spending so much time dealing with complaints about someone that I have to hire more admins, that is taking money out of my pocket. So I kick the trolls out. Done, no problem.

Potemkine!

Vu, Hutchings, and Anderson argue that deplatforming by itself is insufficient

Being insufficient doesn't mean it is useless. At least if makes those forums less visible, and make them harder to grow.

Reducing global hatred needs two pillars: investing a lot in education and drastically reduce inequalities.

Anonymous Coward

Sadly modern times are driven by hatred and the perception of inequalities. Entire government departments are created to 'tackle' these issues but the reality is they are just a hole into which money is shovelled so successive governments can make claims that 'we are fixing it'.

"Vote for us and we will (give you free money)/(fix the problems we've caused)/(ban the thing you don't like)/(tax the rich)"

The 'greatest country on earth' has a school system that results in illiterate and innumerate kids 'graduating' in the name of 'equity' as it is perceived that making the kids actually turn up, behave in class, pay attention and learn harms them.

Missing half the population?

jake

""There are multiple research programs and field experiments on effective ways to detox young men from misogynistic attitudes, whether in youth clubs and other small groups, at the scale of schools, or even by gamifying the identification of propaganda that promotes hate," they argue."

Because as everybody knows, all young women are sweetness and light.

Re: Missing half the population?

Paul 195

Although there are plenty of female trolls out there, it is nearly always men who are ready to bring their trolling into the real world and attack, injure, or kill people. And the misogyny of some of these groups also feeds directly into harassment and worse of women.

Re: Missing half the population?

Anonymous Coward

The absolute worst is coming from the beta-soys and male TRAs. Punching a 70 year old woman is not a good look.

Re: Missing half the population?

Anonymous Coward

I'd be interested to know what the researchers define as 'misogynistic attitudes'. The paper is rather short on detail.

Please reconsider the title

msknight

The title is that deplatforming doesn't work, when in the article it states that while it works it is not enough on its own.

The title of the piece leads the casual reader to conclude that we should just stop deplatforming because it doesn't work.

"You can have my Unix system when you pry it from my cold, dead fingers."
-- Cal Keegan