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Google to kill Dropcam, Nest Secure hardware next year

(2023/04/10)


Owners of Dropcam security cameras and Nest Secure systems have been given an unwelcome deadline from Google: their smart home products will be shut off April 8 next year.

Google made the [1]announcement Friday on the Google Nest Community site, where it said point blank that Dropcam and Dropcam Pro devices "will no longer work after that date," the same going for Nest Secure systems. Neither will be accessible in the Nest app in a year's time, and video camera recordings hosted in the cloud will be wiped as well.

Google spent [2]$555m on Dropcam in 2014 before [3]killing the product line the next year and giving free Nest cameras to Dropcam owners who wanted to switch. Google explained the move at the time as being due to the Dropcam backend not communicating properly with the newer Google systems.

[4]

Nest Secure, billed as an all-in-one home security solution that included a digital door lock, NFC key fob, and window sensors, was [5]released by Google in 2018 and [6]discontinued in 2020. Google said at the time it intended to continue supporting Nest Secure, but as we noted then it didn't provide an end-of-life date. Now it has.

[7]Smart homes are hackable homes if not equipped with updated, supported tech

[8]Google sues Sonos yet again, claiming it stole IP and infringed patents

[9]The Fuchsia is now. Google's operating system lands on real-world consumer devices, starting with 2018's Nest Hub

[10]Google Nest server outage leaves US, European smart homes acting dumb

As an added bonus, Google said affected customers won't have their Nest Aware subscriptions (the paid service associated with Nest hardware) automatically canceled, so they better set a reminder to kill that recurring payment if they don't plan to upgrade.

Google also announced the [11]end of support for Works With Nest, the web giant's third-party integration tool for Nest gear. Future products are being transitioned to Works With Google Home, and "existing connections will continue to work with your Nest Account until September 29, 2023," Google said.

New kit's free, if you let us peek

As was the case when it announced the end of Dropcam availability in 2015, Google has a customer appeasement plan in place that'll do much the same by offering free hardware to affected users, though in this case the deal is a bit restrictive.

"If you are a current Nest Aware subscriber, we will be offering you a Nest Cam (indoor, wired) on us," Google said. Customers that don't subscribe to Nest Aware are being offered a half-off coupon for the purchase of an indoor, wired Nest camera.

[12]

[13]

As for Nest Secure customers, they're being foisted onto security company ADT, of which Google bought a [14]6.6 percent stake for $450m in 2020. "We will give users an exclusive offer for a Self Setup System from ADT on us (up to $485 value) or $200 to use on the Google Store," Google said.

Google and ADT [15]announced the Self Setup System late last month.

[16]

"Nest Aware is included in the ADT Monitoring subscription package," a Google spokesperson told us. "During the setup process the customer will be asked to acknowledge the replacement of the subscription and the cancellation of the subscription they bought from Google."

ADT's announcement leaves off any mention of it recording camera streams for later playback, or smart notifications from things like face recognition or the sound of shattering glass. Those services appear to be exclusive to Google Nest Aware, meaning a separate subscription would be required.

We asked ADT for clarification, and funnily enough, Google responded on its behalf.

[17]

"Nest Aware is included in the ADT Monitoring subscription package," the Googlers told us. "During the setup process the customer will be asked to acknowledge the replacement of the subscription and the cancellation of the subscription they bought from Google." ®

Get our [18]Tech Resources



[1] https://www.googlenestcommunity.com/t5/Blog/An-update-for-our-Nest-Secure-Dropcam-and-Works-with-Nest-Users-and/ba-p/391449

[2] https://www.theregister.com/2014/06/23/googles_nest_buys_dropcams_eyes/

[3] https://www.theregister.com/2015/01/27/google_to_replace_old_dropcams_for_000/

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2ZDSHDKsTwufGViMkAHHvBwAAAJM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[5] https://www.theregister.com/2018/04/21/time_to_ditch_the_front_door_nest_yale_lock/

[6] https://www.theregister.com/2020/11/02/in_brief_security/

[7] https://www.theregister.com/2022/06/01/which_smart_tech_advice/

[8] https://www.theregister.com/2022/08/08/google_sues_sonos/

[9] https://www.theregister.com/2021/05/25/google_fuchsia_lands_on_nest/

[10] https://www.theregister.com/2020/11/17/google_nest_outage/

[11] https://support.google.com/googlenest/answer/9293712?hl=en#:~:text=Works%20with%20Nest%20(WWN)%20was,check%20and%20change%20its%20status.

[12] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZDSHDKsTwufGViMkAHHvBwAAAJM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZDSHDKsTwufGViMkAHHvBwAAAJM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[14] https://www.theregister.com/2020/08/03/google_adt_partnership/

[15] https://newsroom.adt.com/corporate-news/adt-and-google-announce-availability-of-first-integrated-smart-home-security-system-for-diy-customers

[16] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44ZDSHDKsTwufGViMkAHHvBwAAAJM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[17] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33ZDSHDKsTwufGViMkAHHvBwAAAJM&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[18] https://whitepapers.theregister.com/



Why would anyone with half a brain buy anything from Google?

Anonymous Coward

Answers on a pinhead please.

Re: Why would anyone with half a brain buy anything from Google?

cornetman

> Why would anyone with half a brain buy anything from Google?

Really, the question is why would with half a brain buy into an ecosystem that requires a server somewhere that could be switched off with no functional continuity option?

These systems are not really interesting to me, but if I was, I would only be interested in self-hosted, open source options.

I guess what you are really paying for is the internet-hosting options with (hopefully) some protection from hackers but as we have seen, they are often flawed and porous.

Re: Why would anyone with half a brain buy anything from Google?

Natalie Gritpants Jr

You mean something like Home Assistant? https://www.home-assistant.io/

Open-source, self-hosted with lots of devices supported. Or, you can pay for a packaged, managed one if opening a router port is too much.

Re: Why would anyone with half a brain buy anything from Google?

Piro

Home assistant is the way to go. Stitch disparate systems together cohesively

Re: Why would anyone with half a brain buy anything from Google?

Fruit and Nutcase

They even have a link on the home page for reporting "Security Vulnerabilities" - [1]https://www.home-assistant.io/security/

[1] https://www.home-assistant.io/security/

Its all well and good

DS999

To suggest stuff like this that's appropriate for Reg readers. But the average person will only consider something they can buy at places like Walmart or Amazon that's entirely plug and play. They don't want to read a website to figure out what to download or where to go to get a "packaged solution" (which could suffer the same orphaned support if they go out of business) They certainly don't want to have to configure anything. If the products aren't available at places they buy their other electronics from, and aren't something they've heard of, it is not something they will consider or even know exists.

What needs to happen IMHO is that "smart home" products (at least the bigger ones with a more capable CPU like Alexa or Homepod) need to have a built in server that all other IoT devices will communicate with so the communication is local and is the only device which needs to communicate outside the home. Everything else talks only to that one "master" device, even for getting software updates. That way if the worst happens and it gets orphaned or becomes too old to receive updates and can't get a new cert or whatever you have only one device to replace rather than your entire home security solution, or your entire home automation solution, or your entire wireless speaker solution, etc. But by never touching the internet themselves those devices can't be p0wned unless the Alexa/Homepod/whatever that's in charge of your home setup is p0wned. I would suggest wireless routers as the IDEAL place for this, but too many people (at least in the US) get theirs from their ISP which doesn't make it a good candidate for this role - but a consumer OEM router sure they could/should support this as well.

It would be nice if someone can arm twist the "Matter" consortium the IoT world is all gravitating towards to mandate this, or at the very least make provisions for it.

Re: Why would anyone with half a brain buy anything from Google?

Blazde

I know right. Better to buy from plucky independents like Dropcam or Nest or Blink or Ring or...

Re: Why would anyone with half a brain buy anything from Google?

heyrick

" or Ring or... "

Is that the one where if your home gets broken in to, you set a stringy haired ghost girl on them in retribution?

Professor Gorden Newell threw another shutout in last week's Chem Eng. 130
midterm. Once again a student did not receive a single point on his exam.
Newell has now tossed 5 shutouts this quarter. Newell's earned exam average
has now dropped to a phenomenal 30%.