Microsoft admits Azure Resource Manager failed after code change
- Reference: 1679572987
- News link: https://www.theregister.co.uk/2023/03/23/microsoft_admits_azure_resource_manager/
- Source link:
Should this have happened later in the day, admins would have pulled their hair in frustration over the impact to efficiency, but Microsoft appears to have dodged a bullet on this occasion.
Azure Status History website [1]confirms :
[2]
"Between 02.41 UTC and 07.10 UTC on 23 Mar ( sic ) 2023 you may have experienced issues using Azure Resource Manager in West Europe when performing resource management operations. This would have impacted users of Azure Portal, Azure CLI, Azure PowerShell, as well as Azure services which depend upon ARM for their internal resource management operations."
[3]
[4]
What caused the multi-hour performance wobble? Readers will be pleased to know that quality control measures are still top of mind within Microsoft.
"This issue was the result of an interaction between a recent code change in West Europe which introduced a subtle performance regression, and a specific internal Azure workload isn West Europe which exercised this performance regression in a manner which resulted in significant resource saturation."
[5]
ARM, as Azure customers will know, is a deployment and management services (inc access control, locks and tags) that provides a management layer so admins can create, update and delete resources in their Azure account.
The result of the failure was "increased latency and timeouts for both internal and external ARM calls," Microsoft says.
[6]Google Cloud's US-East load balancers are lousy with latency
[7]'Brittle' Twitter suffers bad case of the Mondays: Links, pics, vids fail
[8]Take the morning off because Outlook has already
[9]Oracle NetSuite datacenter plunges offline for a day, customers warned of data loss
Engineers for the cloud and software biz spotted and temporarily blocked the internal workload to "mitigate the impact to customers." Just after 0700 UTC, customer traffic in the region returned to "nominal success rate levels."
Microsoft was rolling back the code change in question in a "globally safe manner" and will "continue to monitor the situation after the rollback has been completed."
"We have identified the specific code responsible for this performance regression and are working on an alternative implementation which avoids the potential for this type of failure mode in the future," Microsoft adds.
[10]
A preliminary Post Incident Report on the root cause of the failure and repair items used will need to wait three days, and a final report "where we will share a deep-dive into the incident" is scheduled for a fortnight from today.
Today's incident won't have caused nearly as much gnashing of teeth as the one in the [11]last week of January , when a [12]WAN router IP address change was blamed for a worldwide Microsoft 365 outage.
Gotta love the cloud. ®
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[1] https://azure.status.microsoft/en-us/status/history/#:~:text=Preliminary%20Post%20Incident%20Review%20(PIR)%20%E2%80%93%20Azure%20Networking%20%E2%80%93%20Global%20WAN%20issues%20(Tracking%20ID%20VSG1%2DB90)
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[6] https://www.theregister.com/2023/03/20/google_cloud_us_east_incident/
[7] https://www.theregister.com/2023/03/06/twitter_features_outage/
[8] https://www.theregister.com/2023/02/07/outlook_down/
[9] https://www.theregister.com/2023/02/15/oracle_netsuite_down/
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[11] https://www.theregister.com/2023/01/25/network_issues_causing_outage_in/
[12] https://www.theregister.com/2023/01/25/network_issues_causing_outage_in/
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Second time around?
First time ( [1]the leap year one ) a code bug hit the entire world wide service. Now this. Seems like testing needs to be beefed up.
[1] https://azure.microsoft.com/en-us/blog/summary-of-windows-azure-service-disruption-on-feb-29th-2012/
Re: Second time around?
"Testing needs to be beefed up."
That made me laugh out loud.
Re: Test
Is apparently a four-letter word that is banned in the Microsoft Universe.
"Gotta love the cloud"
Well it's not like we have much of a choice, now is it ?
Every supplier is is pushing or dragging us there, and kicking and screaming about it doesn't seem to work much. Eh, Adobe users ?
Sic?
"Between 02.41 UTC and 07.10 UTC on 23 Mar (sic) 2023"
Is "Mar" no longer the three letter abbreviation for March?
Re: Sic?
Or a subtle joke about the dual meaning of the word "mar" (meaning "to inflict damage"), maybe?
Re: "mar" (meaning "to inflict damage"),
That brings new meaning to 'Mar a Largo', the home of 'The Former Guy"... The Damage that he has inflicted on the world in incalculable.
ARM, as Azure customers will know, is a deployment and management service...
Damn, and there was me thinking it was a CPU invented by Acorn back in the 1980s!