BT keeps the faith in 'like fury' fiber broadband buildout as revenues dip
- Reference: 1675345636
- News link: https://www.theregister.co.uk/2023/02/02/bt_sees_revenue_drop_3/
- Source link:
The UK's former state-owned telecom biz reported revenue of £5.2 billion ($6.4 billion) for three months of its fiscal 2023, down from £5.3 billion ($6.5 billion) in the same period last year.
CEO Philip Jansen said the company continues to "accelerate our investments in the UK's leading next-generation networks" and that BT is "going further on cutting costs to deliver £3 billion in annualized savings by the end of FY25."
[1]
He pointed to the company's [2]merging of its Enterprise and Global operations into a new BT Business unit as another move designed to save costs.
[3]
[4]
The company also said it is introducing CPI-linked price increases to offset the cost of inflation, as well as pay for increased data usage and more investment in next-generation networks.
Additional action was necessary with regard to operating costs to mitigate unforeseen energy, pay and equipment expenses, BT said, a reference to spiraling energy prices and the [5]pay increase it agreed for workers last year to halt the long-running industrial dispute involving thousands of Openreach engineers and BT Group call center personnel.
[6]
On its fiber broadband rollout, BT claimed it achieved a "record FTTP build of 810,000 premises passed" in the previous quarter, at an "average build rate of 62,000 per week," and asserted that this accounts for 38 percent of the company's 25 million FTTP builds completed. But "premises passed" implies that while the telco may have laid the fiber infrastructure, not all those homes will have been connected up.
BT said customer demand for FTTP is "extremely strong" with orders up 51 percent year on year, and net additions to its network of 324,000 during the last quarter.
"On full fibre, we're building – and now connecting – like fury: 9.6 million premises reached to date, with 29 percent already connected, and our 5G mobile network now reaches 60 percent of the UK population," Jansen effervesced.
[7]
Openreach, BT's wholly owned infrastructure subsidiary, detailed new improved discounts for FTTP connections and rental charges for ISPs that will apply from April 1, as we [8]reported last year . It also announced the launch of 1.2Gbps and 1.8Gbps products.
[9]BT taps Kyndryl to migrate mainframe apps to the cloud
[10]BT in tests to beam down 5G coverage from the stratosphere
[11]Openreach offers more wholesale fiber discounts, rivals call foul
[12]With pay strikes ending, BT merges divisions to save £100m in annual costs
Revenue growth in Q3 was due to price increases and increased sales of fiber-enabled products and Ethernet, BT stated. This was partly offset by decline in income from physical lines and a decrease in chargeable repairs due to "lower repair volumes."
Turnover growth in BT's Consumer division was flat, the company said, due to the disposal of BT Sport offsetting service revenue gains. BT Sport was merged with Eurosport UK last year in a joint venture with Warner Bros. Discovery.
Nevertheless, BT claimed it had shown "strong performance in tough market conditions," bringing in £2.4 billion ($2.9 billion) for the quarter.
The Enterprise division saw revenue decline "due to the migration of a MVNO customer," presumably a reference to Virgin Media O2, which migrated its mobile customers away from BT's EE network to Vodafone and O2 following its merger with the latter. This was partially offset by growth from SME and SoHo customers, it said.
The telco also highlighted a contract win with UK tax authority HMRC to replace its in-house IT services provider with a managed network offering, plus a contract with the Ministry of Defence to upgrade its legacy broadband infrastructure.
Meanwhile, the Global division saw revenues decline due to "lower strategic equipment sales" and the impact of prior year divestments, according to BT, although this was partly offset by a "£95 million ($117 million) positive foreign exchange movement." ®
Get our [13]Tech Resources
[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Y9vsOyXLZkTWqLhZSFn9ZQAAAEE&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[2] https://www.theregister.com/2022/12/16/with_one_strike_ending_bt/
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y9vsOyXLZkTWqLhZSFn9ZQAAAEE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y9vsOyXLZkTWqLhZSFn9ZQAAAEE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[5] https://www.theregister.com/2022/11/29/bt_cost_of_living_pay_rise_cwu_strikes/
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y9vsOyXLZkTWqLhZSFn9ZQAAAEE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y9vsOyXLZkTWqLhZSFn9ZQAAAEE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[8] https://www.theregister.com/2022/12/19/openreach_offers_more_fiber_discounts/
[9] https://www.theregister.com/2023/02/02/bt_kyndryl_migrate_mainframe/
[10] https://www.theregister.com/2023/01/31/bt_5g_stratosphere/
[11] https://www.theregister.com/2022/12/19/openreach_offers_more_fiber_discounts/
[12] https://www.theregister.com/2022/12/16/with_one_strike_ending_bt/
[13] https://whitepapers.theregister.com/
Re: " CPI-linked price increases to offset the cost of inflation"
Surely if they're making cost savings there is less to uplift? Also, unsure why they're not regulated sufficiently so that they can no longer increase prices mid-contract.
Re: " CPI-linked price increases to offset the cost of inflation"
Price rises mid-contract?
You mean just like almost all the Mobile contracts out there then? don't they go up by RPI+ "A huge amount" each year?
Re: " CPI-linked price increases to offset the cost of inflation"
Yes- that's why I now refuse to sign a contract with any of them; I just use a monthly SIM only deal; annoy me and I'll move on at the end of the month.
Moving to FTTH
If BT were to get their finger out and commission the fibre that was laid in to the pole across the street from me over a year ago, I'd happily pay the extra for full fat fibre... but... I guess the cows will come home first.
Given that Vermin Media up our street was laid by NTL decades ago and literally creaks between 15:30 and 23:20 during the week, I'm sure that BT would get a lot of cable cutters if there was an alternative to Vermin.
Come on BT get thy finger out...
Re: Moving to FTTH
Always is gobsmacking to [1]look at the maps .
The number of areas where there is no plan is always surpising (Like Harlow but probably more down to how many people are on Cable).
[1] https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband
Re: Moving to FTTH
Just checked both my home and work locations in Tayside and neither has any plans for BT fibre. However we do have City Fibre here and at least they deliver great speed for the money. Also the local ISP Fibrecast UK is good to deal with and one of those offering services via the City Fibre network.
I had VM cable and, to be fair, it was usually reliable and fairly speedy, but in recent years I noticed they deliberately throttle VPN use for fsck them!
Re: Moving to FTTH
We generally advise staff working from home to avoid VM, too much hassle with VPNs all round.
Re: Moving to FTTH
Thanks for the link Captain.
Interesting, on the map we're in a blue-grey area where they are building out now. Occasionally there have been people in hi-vis tops poking about at manhole covers in the road. No promises on times though. If I go to their availability checker then it says now till 2026. Nice and precise that.
The next band are the orange areas which they say they'll get around to building next. For these they are saying that service will be available within the next year.
City Fibre are causing total chaos in the next street turning up and digging across people drives without any notification.
Who knows we might get a choice, or I can have one of each and have A&A bond me a pair to max the reliability. That would be nice.
Re: Moving to FTTH
Thanks for the tip about the map.
I've just checked and as far as I can see our local fibre supplier will have finished laying fibre before BT have even done 5% of theirs. Our local company are just now laying fibre outside our road, doing it at night to cut down the inconvenience and we are one of the last to be covered, then it will be done. They seem to be moving a rate that puts BTs efforts to shame.
Re: Moving to FTTH
Also the maps are very optimistic. I found out the hard way that in the middles of cities there are places that are marked as wired for FTTP according to the coverage maps, but you can't actually get service. If you try to actually buy it then a small man with a large OpenReach van comes to your home a couple of months later and sadly tells you that there's no way he can get a fibre all the way from the nearest run to where you are. :(
I assume the root cause of this is that OpenReach get some subsidies or something based on coverage percentages, so they lie about which properties are covered in order to get them without having to pay to actually do the installations.
CPI +
Just a few minutes before reading this I had an email from BT that one of our connections is increasing by 14.4% (10.5% CPI + 3.9% "to enable us to continue to invest"). It's an exchange line for the alarm, long out of contract but not worth the hassle of changing.
I'll reserve judgement if I get a similar notification for the main fibre connections.
" CPI-linked price increases to offset the cost of inflation"
So prices will be going up and as broadband is included in the CPI calculation (item 8.2/3), this increase will help to cause a ripple of increases in subsequent years...
Not sure if I believe BT subscription costs should go up in line with inflation each year, although the laugh is that finance people will present the raw monetary 'increase' in revenues as growth when after inflation it should be simply treading water or even declining (remember those cost savings, some of which should be given back to the customer in the form of below CPI price increases).