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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

John Deere signs right to repair agreement with US ag lobbyists

(2023/01/09)


In what looks like a victory for farmers in the United States, the American Farm Bureau Federation (AFBF) has struck a Memorandum of Understanding (MoU) with equipment vendor John Deere regarding the repairability of its machines.

As farming has become more technology-driven, Deere has increasingly injected software into its products with all of its tractors and harvesters now including an autopilot feature as standard.

There is also the John Deere Operations Center, which "instantly captures vital operational data to boost transparency and increase productivity for your business."

[1]

Within a matter of years, the company envisages having 1.5 million machines and half a billion acres of land connected to the cloud service, which will "collect and store crop data, including millions of images of weeds that can be targeted by herbicide."

[2]

[3]

Deere also estimates that software fees [4]will make up 10 percent of the company's revenues by the end of the decade, with Bernstein analysts pegging the average gross margin for farming software at 85 percent, compared to 25 percent for equipment sales.

Just like other commercial software vendors, however, Deere exercises close control and restricts what can be done with its products. This led farm labor advocacy groups to [5]file a complaint to the US Federal Trade Commission last year, claiming that Deere unlawfully refused to provide the software and technical data necessary to repair its machinery.

[6]

"Deere is the dominant force in the $68 billion US agricultural equipment market, controlling over 50 per cent of the market for large tractors and combines," said Fairmark Partners, the groups' attorneys, in a preface to the complaint

[7]PDF

.

"For many farmers and ranchers, they effectively have no choice but to purchase their equipment from Deere. Not satisfied with dominating just the market for equipment, Deere has sought to leverage its power in that market to monopolize the market for repairs of that equipment, to the detriment of farmers, ranchers, and independent repair providers."

At the time, the company told The Register : "John Deere supports a customer's right to safely maintain, diagnose, and repair their own equipment. To facilitate this, Deere provides the tools, parts, information guides, training videos and manuals needed for farmers to work on their machines, including remote access for technicians to provide long-distance support.

[8]

"John Deere does not support the right to modify embedded software due to the risks associated with the safe operation of equipment, emissions compliance, and engine performance. We remain committed to providing innovative solutions that support our customers' needs."

[9]Software fees to make up 10% of John Deere's revenues by 2030

[10]Oh Deere: Farm hardware jailbroken to run Doom

[11]John Deere tractors 'bricked' after Russia steals machinery from Ukraine

[12]Deere & Co won't give out software and data needed for repairs, watchdog told

The MoU, which can be read [13]here [PDF], was signed yesterday at the 2023 AFBF Convention in San Juan, Puerto Rico, and seems to be a commitment by Deere to improve farmers' access and choice when it comes to repairs.

The AFBF, a lobbying group that represents the American agriculture industry, [14]said the agreement "sets parameters and creates a mechanism to address farmers' concerns. John Deere commits to engaging with farmers and dealers to resolve issues when they arise and agrees to meet with AFBF at least twice per year to evaluate progress.

"The agreement formalizes farmers' access to diagnostic and repair codes, as well as manuals (operator, parts, service) and product guides. It also ensures farmers will be able to purchase diagnostic tools directly from John Deere and receive assistance from the manufacturer when ordering parts and products."

David Gilmore, John Deere senior vice president, Ag & Turf Sales & Marketing, said in a statement: "This agreement reaffirms the longstanding commitment Deere has made to ensure our customers have the diagnostic tools and information they need to make many repairs to their machines. We look forward to working alongside the American Farm Bureau and our customers in the months and years ahead to ensure farmers continue to have the tools and resources to diagnose, maintain and repair their equipment."

AFBF President Zippy Duvall commented: "AFBF is pleased to announce this agreement with John Deere. It addresses a long-running issue for farmers and ranchers when it comes to accessing tools, information and resources, while protecting John Deere's intellectual property rights and ensuring equipment safety.

"A piece of equipment is a major investment. Farmers must have the freedom to choose where equipment is repaired, or to repair it themselves, to help control costs. The MoU commits John Deere to ensuring farmers and independent repair facilities have access to many of the tools and software needed to grow the food, fuel and fiber America's families rely on."

Duvall said on a [15]podcast about the matter that the MoU is the result of several years' work. "As you use equipment, we all know at some point in time, there's going to be problems with it. And we did have problems with having the opportunity to repair our equipment where we wanted to, or even repair it on the farm," he added.

"It ensures that our farmers can repair their equipment and have access to the diagnostic tools and product guides so that they can find the problems and find solutions for them. And this is the beginning of a process that we think is going to be real healthy for our farmers and for the company because what it does is it sets up an opportunity for our farmers to really work with John Deere on a personal basis."

While the MoU concedes that it is "a voluntary private sector commitment to outcomes rather than legislative or regulatory measures" and makes reference to access "per subscription or sale," we did not see this one coming. ®

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[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Y7xILpoZdBHvCy1utPtaRAAAAFU&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y7xILpoZdBHvCy1utPtaRAAAAFU&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y7xILpoZdBHvCy1utPtaRAAAAFU&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[4] https://www.theregister.com/2022/09/12/deere_software_revenues/

[5] https://www.theregister.com/2022/03/07/deere_repair_ftc/

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y7xILpoZdBHvCy1utPtaRAAAAFU&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://regmedia.co.uk/2022/03/07/fairmark_complaint.pdf

[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y7xILpoZdBHvCy1utPtaRAAAAFU&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[9] https://www.theregister.com/2022/09/12/deere_software_revenues/

[10] https://www.theregister.com/2022/08/16/john_deere_doom/

[11] https://www.theregister.com/2022/05/02/ukrainian_tractors_deere/

[12] https://www.theregister.com/2022/03/07/deere_repair_ftc/

[13] https://www.fb.org/files/AFBF_John_Deere_MOU.pdf

[14] https://www.fb.org/newsroom/afbf-signs-right-to-repair-memorandum-of-understanding-with-john-deere

[15] https://www.fb.org/news/farm-bureau-john-deere-sign-right-to-repair-mou

[16] https://whitepapers.theregister.com/



Add your own Paris icon here ->

Locky

Just a quick FYI for any Members of Parliament reading this;

This is not porn. I know there can be some confusion over the two for you

Who is the liar?

Potemkine!

Heads:

This agreement reaffirms the longstanding commitment Deere has made to ensure our customers have the diagnostic tools and information they need

Tails:

It addresses a long-running issue for farmers and ranchers when it comes to accessing tools, information and resources

Re: Who is the liar?

Anonymous Coward

The top one reads like marketing BS which translates as " We really, really don't like it but now we're forced because we'll otherwise face legislation we're going to pretend that it's our idea. Which is very much isn't, but it's the lie we'll stick to. "

Tye bottom one reads like the actual reality.

Re: Who is the liar?

Christopher Reeve's Horse

The key words are at the end of the Heads line - "they need". What Deere think that the customers need is entirely at the vagary of their whims.

Re: Who is the liar?

chivo243

I don't believe it. It might look good on the surface, but as any farmer knows, look under the surface and you'll find your problem. Waiting to hear what a relative has to say about this... should be an interesting and cuss filled story.

Re: Who is the liar?

jake

John Deere is the liar.

Preemptive

FF22

This is obviously just an attempt to preempt or avoid the right to repair getting legalized by the force of law. Because if that happens, everything is lost for companies like John Deere. However, until it happens,

1. they can dictate the terms they want and strongarm consumers into accepting their terms,

2. even if they will break their own terms, if will be not breach of (consumer protection) law just breach of contract, which, again, means that consumers will have to sue JD themselves and pay their own lawyers, make it pretty hard to win against JD.

That's nice

DJO

..."John Deere supports a customer's right to safely maintain, diagnose, and repair their own equipment. To facilitate this, Deere provides the tools, parts...

And if you think (something like) $250 is a bit much for a bolt and $1,500 is excessive for a windscreen washer bottle removal tool then you don't deserve to fix it yourself.

It's easy for them to "provide" parts and tools but it's equally easy to make it impossible to economically use them. Not saying they will employ such tactics but I would not be all that surprised if they did.

Re: That's nice

seven of five

unlessssss ... you have one of these nice, five years a time, automatically extending service contracts which cover 80% of the parts - but none of the labor- for only $$$$. upfront, of course.

Joys of closed systems

Anonymous Coward

I have heard stories from neighbouring farmers of being able to install or adjust something but then needing a Deere tech to come out and reboot the combine's system. (We have an older pre-s/w MF. #6-)

Brian 3

Here's an idea:

Make a trade marking for products that were produced without any John Deere products involved! A sort of certification like "Organic".

"DEERE FREE" ?

"per subscription or sale,"

jake

Fuck right the fuck off, John Deere. Your so-called "deal" stinks worse than a buzzard full of week old dead skunk sitting on a manure spreader in the noon-day sun.

(signed) An American Farmer/Rancher

Re: "per subscription or sale,"

DishonestQuill

Well, thank you for that vivid image. You have just brought back the memory of a summer spent clearing up roadkill

The small print

alain williams

Has anyone read it properly yet ?

All most people want is a little more than they'll ever get.