News: 1670570832

  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

Boss installed software from behind the Iron Curtain, techies ended up Putin things back together

(2022/12/09)


On-Call Welcome once again, comrades, to On-Call, The Register 's celebration of the tech proletariat's struggles with oppression by bourgeois bosses – and the eventual triumph of the workers!

That reason for that burst of revolutionary language will hopefully become apparent in this week's tale, which features a reader we'll Regomize as "Winston Smith" – an archaeologist by trade who found himself dragged into IT.

"In the early 1990s, I and a partner were the designated 'computer guys' for a small 'cultural resource' firm in central California," Smith explained. "In said role, we were responsible for setting up a peer-to-peer network when the business moved to new space. We did everything from pulling the cable, to installing the hardware and software on the various computers in the offices."

[1]

"We set up a print server and made sure that things worked and were updated. We also made magical gestures over computers when the electrons suddenly refused to work for certain employees. We installed antivirus software and sternly insisted that it not be overridden, and to call us if it complained."

[2]

[3]

Winston and his comrade even assembled all the computers. The boss, however, was allowed to buy a more powerful off-the-shelf machine.

In return for the efforts outlined above, Winston and his colleague were offered the occasional junket to visit other archaeologists and explain how technology like geographical information systems could enhance their work.

[4]

But the boss liked junkets, too, and stole the best of them.

Including one that ventured behind the then-tattered Iron Curtain, in the dying days of the USSR.

As Winston tells it, while on that trip the boss expressed a desire to keep tabs on his staff while he traveled.

[5]

His eastern European hosts delighted him by saying they had just the thing: a "monitoring" application that would "report" on work done by each user. They would gladly let the boss have a copy of this miracle software.

The Eastern Bloc was, at the time, regularly exceeding – no, smashing! – all production targets. Which is why its people got sick of Communism.

But the boss thought a productivity monitoring tool with ties to the old ways was a splendid idea, so brought it home and put it to work.

[6]Two signs in the comms cabinet said 'Do not unplug'. Guess what happened

[7]Boss broke servers with a careless bit of keyboarding, leaving techies to sort it out late on a Sunday

[8]Go ahead, be rude. You don't know it now, but it will cost you $350,000

[9]No, I will not pay the bill. Why? Because we pay you to fix things, not break them

It certainly made a difference to Winston's productivity.

"The week after the boss returned, my antivirus system reported that my system had come down with a cold," he recalled.

"I cleaned it up and warned everyone about the event."

The next day, another computer displayed the same symptoms. And another the following day.

A week later, Winston's PC caught the same virus, again.

"I and my partner were baffled," Winston told On-Call. "We could not find a source on the network and could not figure out how just one system would suffer the virus at a time."

"Then the boss's PC contracted the virus, and so did his laptop (kind of a luggable at the time)."

Winston asked the boss if he had any idea what was going on, which elicited a confession about the monitoring program, plus production of a floppy disk with a handwritten label in Cyrillic script. The boss had been installing it on each worker's machine.

"He explained a friend from behind the Iron Curtain had given him a free copy of the monitoring software," Winston recalled.

So Winston took action: he cut the floppy into tiny pieces, then scanned and scrubbed everything – disks, backups, the lot – to ensure the Communist code had been eradicated.

Later, naturally, his employer complained about the cost of cleaning up after the virus.

What nasties has your boss brought back from a trip? Comrades, techies and Register readers, it is your duty to [10]click here to send On-Call an email so that the masses may be amused, educated, and enlightened by your story in this place on a future Friday. ®

Get our [11]Tech Resources



[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Y5MVTakxCceFrxLMO@yD4QAAAJY&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y5MVTakxCceFrxLMO@yD4QAAAJY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y5MVTakxCceFrxLMO@yD4QAAAJY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y5MVTakxCceFrxLMO@yD4QAAAJY&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y5MVTakxCceFrxLMO@yD4QAAAJY&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[6] https://www.theregister.com/2022/12/02/on_call/

[7] https://www.theregister.com/2022/11/25/on_call/

[8] https://www.theregister.com/2022/11/11/on_call/

[9] https://www.theregister.com/2022/10/28/on_call/

[10] mailto:oncall@theregister.com

[11] https://whitepapers.theregister.com/



Lil Endian

Bah! Bloody bosses! This is why proper BOFHs install their own "monitoring" utilities and don't cave in to demands for all-access just "because I might need it". If the boss persists, a new one can be... socially engineered!

Nice one Simon, I was a party member at the first paragraph!

chivo243

Wait, you've confused me... Simon T writes BOFH, we just read On Call by Simon S. I need another cuppa... or maybe time to skip right over to a beer!

Lil Endian

Not intentional - just my read on the story :)

Here, allow me -->

chivo243

Gladly accepted! Have one on me!

Hmmm

Will Godfrey

A suspicious amount of beer-ding going on here.

Ding!

Lil Endian

That scared me, thought they were calling last orders already!

(Cheers chivo :)

[Well, it's shaping up to be a productive day! This is why commenting code is important, come Monday I won't have a clue what I was trying to do!]

b0llchit

Yes, where is my cluestick. It needs to be firmly attached to the Boss while I open the window.

Anonymous Coward

Preferably applied with copious use of a baseball bat...

b0llchit

It is called LART, also known as L)user A)ttitude R)eadjustment T)ool.

cyrillic disk label?

Bebu

Пвнд! Фул.

I wonder whether the software actually worked? History would suggest that would be a silly question.

Re: cyrillic disk label?

veti

Never mind history - everything I know about software screams that that is not merely silly, but even a meaningless question.

What do you mean, "works"? There seems to be good evidence that it ran some processes on the systems it was installed on, so... yes, that's one level of "works". Another level would be "did it correctly report whatever it was supposed to report?" - but here we run into trouble, because the monitoring software actually had a big effect of its own on how people spent their time, so the information reported wouldn't have been a fair picture anyway, even if it was absolutely correct. And "was it well enough documented - in a language in which the user was fluent - for them to correctly understand what it reported?" That bit seems very unlikely.

Then we can start considering questions like security, privacy, stability...

How far down the user's mental picture of "what this software can do for me" would we get, before it failed to deliver? I'm thinking not very far at all.

El blissett

Just goes to show that in IT we have always been at war with Eurasia...

Accidentally writing malware

trevorde

Used to work for a company where our product was regularly flagged as a virus by various virus scanners (McAfee, I'm looking at you!). We had to report it as a false positive so our users (FBI, CIA, MI5/6, GCHQ et al) didn't have kittens when they installed the new release.

Re: Accidentally writing malware

Lil Endian

Yeah, McAfee... hmmmm. Back when "Winston" was pulling cables it was F-PROT for us - good stuff that. I still have the stacks of floppies that made up my virus zoo for testing the various AV flavours.

Korev

> techies ended up Putin things back together

A pint for the excellent pun -->

It came to pass

chivo243

Back in the mists of antiquity, a company I worked for had an IT department with out a direct boss, the company added D levels for all departments, IT included. The new Director was a nice enough guy, and I was able to enforce some sanity under his stint with the company. D levels never got any admin privs...

Virus Recovery - 90's Style

Lil Endian

In the early 90s we were a small, but national and unique[1] hardware maintenance company. I was the software department.

An engineer had RTBed a client's PC with a virus on it, a nasty MBR critter. The drive was going to be written off, none of the tools available could handle it. Knowing this I suggested to engineering I have a pop at it. I didn't want to rebuild the MBR manually and risk getting the parameters wrong. The boss, although he trusted me, was still only just keeping his composure as I formatted the drive, followed by a data recovery. I, of course, had the utmost of confidence. Honest! Job done, and in the future the engineers were "no probs" to clients with virus problems.

Don't try this at home kids!

(Don't crucify me, times have changed!)

[1] I'm not going to say why we were unique, someone might be watching!

Why use Windows, since there is a door?