Rivian recalls nearly every vehicle it has sold
- Reference: 1665420375
- News link: https://www.theregister.co.uk/2022/10/10/rivian_recalls_cars/
- Source link:
Rivian's R1T trucks, R1S SUVs, and a subset of its electric delivery vehicles (EDVs) – 12,212 vehicles in all – are being recalled due to "a loose steering knuckle fastener [which] could separate, causing a loss of vehicle control," the National Highway Traffic Safety Administration (NHTSA) said on its [1]recall notice page for the R1T, where documents for all the recalled vehicles are linked.
Despite the sweeping nature of the recall, the company claims the problem can be fixed in "minutes".
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Rivian has been in business since 2009, but only began delivering vehicles [3]last September . According to the [4]recall notice [PDF] submitted to the NHTSA, Rivian R1T and R1S vehicles manufactured during an unspecified 13-month period would have to be recalled, as would EDVs manufactured between December 10, 2021, and September 27, 2022.
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In other words, most Rivian vehicles on the road are probably affected by the recall.
As of last week, when it reported its Q3 2022 numbers, Rivian had built [7]15,332 cars altogether, according to its own accounting – over 14,000 of those in this year alone. Rivian produced [8]1,015 vehicles in fy 2021 ; 2,553 in [9]Q1 2022 ; 4,401 in in [10]Q2 '22 and [11]7,363 in its freshly reported Q3 . According to its own financial reports, it has delivered 13,198 vehicles to customers to date.
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While it's not clear how many of those are on the road already, there are 200,000 Rivian vehicles [13]earmarked for sale still being assembled.
According to the recall notice, Rivian will be notifying affected owners with letters mailed on November 24, 2022. The company is encouraging customers to call the Rivian service line to check if their vehicle is included, and to refer to recall number FSAM 997 when doing so.
Rivian hasn't had a good go of things since its cars began rolling off assembly lines late last year. The company held an IPO in November with stocks going on sale at $78 per share and closing at [14]over $100 on the first trading day.
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Less than a year on, Rivian's stock hovers around $30 a share. Losses keep piling up, with the company [16]shedding $1.7 billion in Q2 2022 and announcing layoffs of 6 percent of its workforce in the same period.
In response to our questions about the recall, a Rivian spokesperson provided a statement, but said they had no additional information to add.
As of September 28, 2022, Rivian became aware of seven reports potentially related to this issue that had accumulated over the production of Rivian vehicles. It was determined that the cause of the issue was an insufficiently torqued fastener.
The safety of our customers will always be our top priority, and we are committed to fixing this issue on any affected vehicles as quickly as possible. We will begin immediately contacting affected customers to schedule appointments for inspections and repairs if needed. We will make any necessary adjustments free of charge at one of our service centers. The repair takes a few minutes to complete, and with customer collaboration, we have built out the capacity to complete the needed action in as little as 30 days. To date, we are not aware of any injuries that have resulted from this issue.
[17]Charge a future EV in less than five minutes – using literally cool NASA tech
[18]Ford buys into Middle Kingdom market with China EV subsidiary
[19]Update your Tesla now before the windows put your fingers in a pinch
[20]Tesla Megapack battery ignites at substation after less than 6 months
Rivian's troubles also include a lawsuit brought by Laura Schwab, the EV maker's former VP of sales and marketing, who has accused the company of having an exclusionary boys' club in its top ranks.
"Time and time again, I raised concerns regarding vehicle pricing and manufacturing deadlines, but no one listened, even though I have extensive experience launching and pricing vehicles," Schwab, who previously served as president for Aston Martin's US operations, wrote in a [21]Medium post in which she announced the lawsuit late last year.
Schwab claims she was disregarded when she discussed vehicle pricing, which she said would result in a loss, and [22]court documents filed in the case point to another concern: manufacturing.
"Beginning in spring of 2021, Ms. Schwab started to raise the alarm about concerns she had relating to Rivian's ability to deliver on its promises to investors … the manufacturing process had yet to be refined to a point that the company could confidently assure a consumer of the vehicle's quality, integrity, and safety," claimed Schwab's lawyers in [23]a complaint [PDF].
Rivian, which counts Amazon and Ford among its major investors, is facing additional lawsuits beyond Schwab's claims – it was also sued earlier this year for [24]misleading investors (support for which came from Schwab's claims of underpricing), and a second employee filed suit last month alleging [25]sexual harassment and a hostile work environment at the company's Illinois plant. ®
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[1] https://www.nhtsa.gov/vehicle/2022/RIVIAN/R1T#recalls
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2Y0SV9e1-@B8BiQ9KqphvwQAAAFc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://www.bloomberg.com/news/articles/2021-09-14/rivian-rolls-off-first-customer-vehicle
[4] https://static.nhtsa.gov/odi/rcl/2022/RCLRPT-22V744-5291.PDF
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y0SV9e1-@B8BiQ9KqphvwQAAAFc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y0SV9e1-@B8BiQ9KqphvwQAAAFc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[7] https://www.cnbc.com/2022/10/07/rivian-recalls-13000-vehicles-due-to-loose-fastener.html
[8] https://rivian.com/newsroom/article/rivian-closed-2021-with-over-1000-vehicles-produced
[9] https://rivian.com/newsroom/article/rivian-produced-2553-vehicles-in-q1-2022
[10] https://rivian.com/newsroom/article/rivian-produced-4401-vehicles-in-q2-2022
[11] https://rivian.com/newsroom/article/rivian-produced-7363-vehicles-in-q3-2022
[12] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44Y0SV9e1-@B8BiQ9KqphvwQAAAFc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[13] https://www.chicagotribune.com/business/ct-biz-rivian-ev-earnings-production-20220811-24yq2i2ibfbkbpliwg2qvihw2u-story.html
[14] https://www.reuters.com/business/autos-transportation/ev-maker-rivian-set-high-profile-market-debut-after-mammoth-ipo-2021-11-10/
[15] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33Y0SV9e1-@B8BiQ9KqphvwQAAAFc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[16] https://www.cnn.com/2022/08/11/business/rivian-q2-2022-earnings#:~:text=Rivian%20said%20Thursday%20that%20it,when%20it%20lost%20%24580%20million.
[17] https://www.theregister.com/2022/10/05/nasa_battery_charging/
[18] https://www.theregister.com/2022/09/28/ford_china_electric_car/
[19] https://www.theregister.com/2022/09/22/tesla_update_nhtsa_fingers/
[20] https://www.theregister.com/2022/09/21/tesla_battery_megapack_fire/
[21] https://medium.com/@lauraschwab1/life-outside-the-boys-club-why-i-spoke-up-about-rivians-toxic-bro-culture-and-got-fired-15600b999ae7
[22] https://pantagraph.com/news/state-and-regional/crime-and-courts/read-the-lawsuit-former-rivian-vice-president-alleges-discrimination/article_f9f6c185-84fe-5476-9455-966aee55307a.html
[23] https://bloximages.chicago2.vip.townnews.com/pantagraph.com/content/tncms/assets/v3/editorial/5/60/560aa068-9626-5db8-b63d-eeb291b6c7c3/618555f34644a.pdf.pdf
[24] https://www.reuters.com/legal/transactional/rivian-is-sued-by-shareholder-after-rolling-back-electric-vehicle-price-hikes-2022-03-08/
[25] https://www.centralillinoisproud.com/news/local-news/rivian-sued-for-sexual-harassment/
[26] https://whitepapers.theregister.com/
Seriously - Not A Made Up Name.
Was this at the Wobbly Wheel Junction?
https://www.devonlive.com/news/history/a38-wobbly-wheel-junction-near-6532023
Would it not be great ...
if software vendors behaved like this when some dangerous flaw was found in their products.
Re: Would it not be great ...
"NOTICE: The FSSA (Federal Software Safety Association) is hereby mandating a recall of every single copy of Microsoft Windows 8, 10 and 11 because extensive user testing in the field has shown a slight risk of bugs. Owners Leasors will be notified by post beginning on December 10th to bring the software back to their reseller for installation of a giant yellow DO NOT USE OFFROAD, ONROAD, IN OFFICE, AT HOME, WHILE PREGNANT, UNDER THE INFLUENCE OF ALCOHOL, WHILE SOBER, OR WHILE ALIVE warning label. In the meantime, please avoid using this software as much as possible."
Re: Would it not be great ...
Probably best to patch the software instead of recalling it.
Ford
I remember Ford had a similar issue with their Escape SUVs back in the late 90's or early 2000's. The wrench-monkeys at the factory had put some steering wheel nuts on upside down, and when they torqued them to spec, some would crack and eventually break. Probably not a good thing to happen when going 70 MPH. I only remember this because I had been looking for a new vehicle at the time and considered the Escape until I heard about that recall. Decided maybe Quality wasn't really Job 1 at Ford anymore...
Re: Ford
"Quality IS Job 1 for us. Why, every single one of these vehicles is a quality Escape..."
Re: Ford (Found On Roadside Dead)
"Quality IS Job 1 for us. Why, every single one of these vehicles is a quality Escape...from life"
FTFY.
Re: Ford (Found On Roadside Dead)
I had an Escape once as a Hertz rental. This was about 8 years ago, so it would have been a 2013-ish vehicle I guess.
My goodness, it was dreadful. The plastic in the interior was of Fisher-Price quality - actually, that's not true, because F-P wouldn't use such scratchy plastics with sharp unbevelled edges - and uniformly grey. The whole car was "meh" in automotive four-wheel drive form.
Re: Ford
Wrench monkeys? WRENCH MONKEYS?.
You "work" in I.T? In what way are you superior to the "wrench monkeys"?
Guess you have never heard that the abbreviation I.T. actually is a short way of saying "It Talks"
Re: Ford
I guess even this is better than the Good Old Days when a major US car manufacturer figured out it was cheaper to pay compensation to families of people killed due to a fault, than to fix the fault.
Bit of a shame..
.. but probably to be expected in a v1.
It's a shame, I rather like Rivian as they have at least original ideas.
I wonder is how they discover these things. It's not like it's plain to see.
How to find a fault !!!
"... how they discover these things. It's not like it's plain to see."
Usually, whoops .... it came off in my hand ... honest !!!
(Probably, the steering wheel came off while the cars were being moved for delivery !!!)
:)
That happened to my brother many, many years ago. Well..almost :)
We were riding our bikes back toward Exeter on the A38 and his handlebars came off. He'd managed to adjust them a little too far. Thankfully he fell toward the verge rather the traffic.