News: 1660018510

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Electrical explosion at Google datacenter injures three

(2022/08/09)


Google's consumer-facing and advertising services have faltered after an incident at one of its major datacenters.

KETV Omaha [1]reports that Google's datacenter in nearby Council Bluffs, Iowa experienced an electrical incident just before noon Monday local time and that three electricians were critically injured.

A Twitter account that claims to scan local police and fire department radio traffic also reported the incident as follows:

Large Electrical Explosion/No fire

10410 Bunge Ave/Google Plant

Responding: E41, M3 Extra squad M6

Lifenet on air-standby

Multiple people injured, several burn patients

- One has a lower torso injury

- An other has burns to face left arm and thigh — Council Bluffs Scanner (@CBScanner) [2]August 8, 2022

Google has acknowledged the incident and issued a statement in which it says the three injured people are being treated and that an investigation is under way.

The incident appears to have been followed, hours later, by reports of disruption to some Google services. Users have complained that Google Search has not been available, and Gmail has proven unreliable.

[3]

Downdetector.com [4]reported increased reports of outages at Google.com a few hours after the time KETV says the explosion occurred. Google's status pages, however, report no disruptions.

[5]

That may be because Google's status pages focus on its paid products – such as its Cloud and Workspaces productivity suite.

[6]Major IT outage forces UK emergency call handlers to use 'pen and paper'

[7]Google: We had to shut down a datacenter to save it during London’s heatwave

[8]Microsoft reviews M365 resilience after Indian outage

Outages appear not to have lasted more than a few minutes, but were felt around the world.

It is unknown if the explosion and the outages were linked, but if operations at Google's Iowa datacenter were impacted and Google re-directed users to other facilities, it may have taken some time for traffic diversions to kick in. Even Google can't arrange for instant network announcements to reach the many, many, pieces of infrastructure involved in bringing users to its properties. ®

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[1] https://www.ketv.com/article/council-bluffs-google-data-center-electrical-event-three-people-critically-injured/40838924

[2] https://twitter.com/CBScanner/status/1556719961615253509?ref_src=twsrc%5Etfw

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YvIwRrTHWtirb@Gv3EGdggAAAE4&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://downdetector.com/status/google/

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YvIwRrTHWtirb@Gv3EGdggAAAE4&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[6] https://www.theregister.com/2022/08/05/major_outage_at_it_service/

[7] https://www.theregister.com/2022/08/01/google_london_outage_incident_report/

[8] https://www.theregister.com/2022/07/24/microsoft_revisits_m365_resilience_arrangements/

[9] https://whitepapers.theregister.com/



Arc flash?

Alan J. Wylie

Perhaps an [1]Arc flash ?

The potash mine in Cleveland was [2]fined £3.6million recently after such an accident

Update: arc flash [3]confirmed

[1] https://en.wikipedia.org/wiki/Arc_flash

[2] https://www.yorkshirepost.co.uk/news/crime/cleveland-potash-fined-ps36million-after-two-contractors-suffered-severe-burns-at-boulby-mine-in-yorkshire-3791969

[3] https://www.sfgate.com/news/article/google-electrical-incident-injures-3-17360321.php

Re: Arc flash?

Cederic

That link also tells us it's at the electrical substation, rather than in the data halls, which I find useful context.

Also: Google have substations attached to their data centres!?

Re: Arc flash?

Anonymous Coward

The datacentre looks to have been built next to a fairly major electrical plant... https://goo.gl/maps/TwbzespEtDxRfodj8

Re: Arc flash?

chivo243

That's some nasty stuff, hope all the victims recover...

Evil Auditor

Well, years ago, in a different life, we had some Google appliances in our data centre. The Google draft contract had a disclaimer that they are not liable for any deaths resulting from the use of their appliances. We read, sniggered, and had it removed from the agreement. But now I start to understand why they wanted it in the first place...

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