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Infosys skips government meeting – and collecting government taxes

(2022/05/18)


Services giant Infosys has had a difficult week, with one of its flagship projects wobbling and India's government continuing to pressure it over labor practices.

The wobbly projext is India's portal for filing Goods and Services Tax returns. According to India's Central Board of Indirect Taxes and Customs (CBIC), the IT services giant reported a "technical glitch" that meant auto-populated forms weren't ready for taxpayers. The company was directed to fix it and CBIC was faced with extending due dates for tax payments.

Considering the difficulties faced by taxpayers in filing their GSTR-3B for the month of April 2022, a proposal to extend the due date of filing GSTR-3B for April 2022 is under active consideration. Inconvenience caused to the taxpayers is regretted. [1]@Infosys_GSTN (2/2) — CBIC (@cbic_india) [2]May 17, 2022

One of the failing forms, GSTR-2B, is an auto-drafted Input Tax Credit statement for GST registered businesses, made available monthly to claim credits.

April's FORM GSTR-3b, a self-declared summary GST return filed every month, [3]is now due May 24, 2022 and some tax filers have until May 27 to make payment.

The agency that provides the tech for GST, known as the Goods and Services Tax Network, released an [4]advisory explaining that "affected taxpayers interested in filing GSTR-3B are requested to file the return on self-assessment basis using GSTR-2A."

[5]

"The technical team is working to resolve this issue for the impacted taxpayers and generate fresh GSTR-2B at the earliest," said the GST network.

[6]

[7]

Infosys won the contract to build and maintain India's digital GST system in 2015, but the system has been fraught with errors. The company later won the work to build India's income tax portal and it too has proven problematic, with a very messy [8]launch that earned Infosys [9]verbal lashings from Indian politicians.

[10]Indian government reverts to manual tax filings as new e-tax portal remains badly borked a week after launch

[11]One in five employees at top Indian outsourcers left in the past year

[12]Indian government hauls Infosys in to explain non-compete clause

[13]Regulator: Wipro and Infosys execs not off the hook for insider trading

Infosys's other prominent problem this week pertains to the non-compete clauses it's used as part of efforts to retain staff.

The IT services giant has struggled to keep employees on the books, reporting quarterly attrition rates of over 25 percent.

Infosys CFO Nilanjan Roy [14]argued that the only way out of the churn was to employ more recent graduates. Yet the company has also employed non-compete clauses that make it hard for staff to leave and work for rivals, or on projects at companies served by Infosys.

[15]

The clauses' legality has been questioned by labor rights organization Nascent Information Technology Employees Senate (NITES), which [16]complained to India's Ministry of Labour & Employment.

The Ministry called Infosys in for a "please explain" meeting, but Infosys chose not to attend.

NITES told The Register the meeting was rescheduled for May 17 and that Labour Ministry officials and NITES President Harpreet Singh Saluja attended, but Infosys was again absent.

[17]

"NITES have submitted supporting evidences against Infosys to the authorities for further action," Saluja told The Reg . "We have apprised Hon'ble Labour Ministry that the non compete agreement is illegal & the Indian Contract law and Supreme court judgements are clear regarding the same."

A third chat is scheduled for May 26, 2022. We've asked Infosys if it intends to show up, and for info on the status of the GST portal. ®

Get our [18]Tech Resources



[1] https://twitter.com/Infosys_GSTN?ref_src=twsrc%5Etfw

[2] https://twitter.com/cbic_india/status/1526466812116103168?ref_src=twsrc%5Etfw

[3] https://twitter.com/cbic_india/status/1526594411404341248

[4] https://www.gst.gov.in/newsandupdates/read/542

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YoTDxtyC96ZZfp-OY6AOkQAAAIU&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YoTDxtyC96ZZfp-OY6AOkQAAAIU&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YoTDxtyC96ZZfp-OY6AOkQAAAIU&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[8] https://www.theregister.com/2021/06/15/india_etax_portal_fail/

[9] https://www.theregister.com/2021/09/23/infosys_india_tax_portal_update/

[10] https://www.theregister.com/2021/06/15/india_etax_portal_fail/

[11] https://www.theregister.com/2022/05/03/attrition_tcs_wipro_infosys_hcl/

[12] https://www.theregister.com/2022/04/28/infosys_noncompete_government_probe/

[13] https://www.theregister.com/2021/12/14/wipro_and_infosys_insider_trading/

[14] https://www.theregister.com/2022/05/03/attrition_tcs_wipro_infosys_hcl/

[15] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YoTDxtyC96ZZfp-OY6AOkQAAAIU&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[16] https://www.theregister.com/2022/04/28/infosys_noncompete_government_probe/

[17] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YoTDxtyC96ZZfp-OY6AOkQAAAIU&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[18] https://whitepapers.theregister.com/



"the only way out of the churn"

Pascal Monett

. . is to pay a decent wage, not treat your employees like shit and give them at least the impression that they are useful.

Giving them scraps and piling pressure on them is just how you push them away.

Re: "the only way out of the churn"

Metro-Gnome

Or..

... market your company aggressively to developers with gimmicks and shallow promises, pay about market average and protect those margins for your share-holders. All while wrangling lucrative ever-extended government contracts with limited transparency and little understanding from those opening the countries chequebook to you.

It's not big or clever but it does work (for some values of work)

A book is the work of a mind, doing its work in the way that a mind deems
best. That's dangerous. Is the work of some mere individual mind likely to
serve the aims of collectively accepted compromises, which are known in the
schools as 'standards'? Any mind that would audaciously put itself forth to
work all alone is surely a bad example for the students, and probably, if
not downright antisocial, at least a little off-center, self-indulgent,
elitist. ... It's just good pedagogy, therefore, to stay away from such
stuff, and use instead, if film-strips and rap-sessions must be
supplemented, 'texts,' selected, or prepared, or adapted, by real
professionals. Those texts are called 'reading material.' They are the
academic equivalent of the 'listening material' that fills waiting-rooms,
and the 'eating material' that you can buy in thousands of convenient eating
resource centers along the roads.
-- The Underground Grammarian