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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

Starlink's Portability mode lets you take your sat broadband dish anywhere*

(2022/05/06)


Starlink customers who've been itching to take their dish on the road can finally do so – for a price.

The Musk-owned satellite internet service provider quietly rolled out a feature this week called Portability which, for an additional $25 per month, will allow customers to take their service with them anywhere on the same continent – provided they can find a clear line-of-sight to the sky and the necessary power needed to keep the data flowing.

That doesn't mean potential Starlink customers sign up for service in an area without a [1]wait list and take their satellite to a more congested area. Sneaky, but you won't get away with it. If Starlink detects a dish isn't at its home address, there's no guarantee of service if there's not enough bandwidth to go around, or there's another [2]outage .

[3]

"Starlink prioritizes network resources for users at their registered service address. When you bring your Starlink to a new location, this prioritization may result in degraded service, particularly at times of peak usage or network congestion," states Starlink's [4]support page .

[5]

[6]

In addition to Portability customers getting potentially degraded service, Starlink also said it doesn't work while customers are actually in motion (so no web surfing while driving), and attempting to do so is a warranty-voiding act. Starlink customers also can't use Portability internationally uninterrupted long-term, the support page makes clear: two months of operation in another country will result in Starlink requiring a change of service address.

While international restrictions on a continent-wide feature may not be an issue for US-based Starlink customers, it's unclear how the restriction will apply to European customers, if differently at all. We've reached out to SpaceX (Starlink's parent company) for comment and have yet to hear back.

[7]

Starlink said customers can find Portabilty in the Starlink app, and toggling it on will make it active immediately. Service isn't prorated and customers who activate Portability will be billed for a full month of service regardless of how many days (within one month) the service is active.

Done roaming

If there's one thing that comes to mind about Starlink Portability, it's whether paying $25 a month for the feature is necessary. That may not be the case, judging from freelance developer, blogger, and author Jeff Geerling's experience.

Geerling recently wrote a [8]blog post about using Starlink for a few months, deciding he didn't want it in February, and trying to hand his service off to his cousin, who lives in a rural area in Missouri, USA, without reliable internet access. Starlink support told Geerling that transferring the service to someone else wasn't possible, so he kept paying for it while figuring out his next move.

Geerling told The Register he noticed people on Reddit talking about the Portability feature in March, and when his own dish received a firmware update a couple of weeks ago he decided to test it for himself.

"After my Dish firmware upgraded, I was able to see 'roaming: false' in my app, and so last Friday I drove around St Louis and verified that after moving a couple miles from my home/service address, it switched to 'roaming: true', and has been that way since," Geerling told The Register .

[9]Hawaiian Airlines to offer free Wi-Fi via SpaceX's Starlink

[10]SpaceX's Starlink service lands first aviation customer

[11]SpaceX's Starlink service suffers brief but global weekend outage

[12]French court pulls SpaceX's Starlink license

With that, he took his Starlink dish to his cousin's farm on April 29, discovered it worked there as well, and left it. As of publishing, he told us, the dish is still in place and working. He hasn't activated Portability and he hasn't been charged. Based on screenshots he provided to The Register , Geering's Starlink account shows Portability as available, but not active. There are no warnings or notices of unauthorized roaming on the screens Geering shared.

However, as of Thursday, that appears to have changed.

[13]

"I've logged into my Starlink.com account, and I now see a note that reads Click "Manage Service Options" to add Portability. That screen leads to this [14]Starlink Portability FAQ page with more details," he wrote. "I haven't signed up for it yet, and I'm waiting to see what happens next billing cycle … I still can't update the service address to my cousin's location."

Starlink recently [15]announced a price hike, with deposit holders' fees jumping from $499 to $529, and new orders starting at $599. A monthly service fee increase from $99 to $110 is scheduled to take effect on May 9. ®

Get our [16]Tech Resources



[1] https://www.starlink.com/map

[2] https://www.theregister.com/2022/04/11/starlink_outage/

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YnTxzm6lQ8eRAXVi-UK9ggAAAIs&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://support.starlink.com/

[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YnTxzm6lQ8eRAXVi-UK9ggAAAIs&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YnTxzm6lQ8eRAXVi-UK9ggAAAIs&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YnTxzm6lQ8eRAXVi-UK9ggAAAIs&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.jeffgeerling.com/blog/2022/starlink-roaming-makes-mobile-usage-possible

[9] https://www.theregister.com/2022/04/25/starlink_internet_hawaiian/

[10] https://www.theregister.com/2022/04/22/starlink_lands_first_aviation_customer/

[11] https://www.theregister.com/2022/04/11/starlink_outage/

[12] https://www.theregister.com/2022/04/06/starlink_france_license/

[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YnTxzm6lQ8eRAXVi-UK9ggAAAIs&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[14] https://support.starlink.com/?topic=1426e78a-7384-0334-3fc0-ddf5a76d7afe

[15] https://www.theregister.com/2022/03/23/starlink_spacex_spendy/

[16] https://whitepapers.theregister.com/



"If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Pascal Monett

Why ?

What does it matter where the dish is ? There is a dish, with a paid subscription. You should be able to lob it on the roof of the car and drive around with it. The cubestats are moving at thousands of miles an hour anyway, a few more dozen shouldn't have any kind of impact.

Re: Why

Flocke Kroes

Although there are technical limitations related to the number of subscribers each ground station can support my guess is that the principle concern is scalpers.

I hope that when laser links can connect you to any ground station, there are plenty of satellites to provide bandwidth and there is no waiting list for terminals then the restrictions will disappear. There is a possibility that competition with Kuiper will end Starlink restrictions - in 2050 - if Jeff can manufacture engines.

Re: Why

Jellied Eel

Scalper in this case is probably Musk.

So pay an extra $25 a month, or leave your dish at home. No putting it on your yacht, truck, job or campsite. At least not without paying for a 'premium' roaming service.

Or there may be some regulatory restrictions, ie operator license is only for fixed endpoints. Which is probably true for some countries, but Inmarsat managed portability with BGAN kit, widely used by reporters.

Re: Why

Flocke Kroes

Starlink was clearly advertised for use in fixed locations only. There were regulatory restrictions as well as technical, both of which have been relaxed over time.

Inmarsat is a contraction international marine satellite. They started by obtaining licenses for mobile use because most ships do not remain at fixed locations. Back when I worked with their kit ('80s), the satellites were referred to as Atlantic, Pacific and Indian (as in ocean). They have expanded since then, but their main target as always been mobile, with the size of that mobile reducing over time. The kit I worked on would have capsized some of the boats customers hoped could get a satellite phone/fax.

Re: Why

Jellied Eel

Yup. As a young telecomms sprog, I remember getting excited at the prospect of an STM-1 satellite connection. Would have needed roof loading capable of supporting a 15m dish, and cost a fair chunk of a geostationary satellite.

But as sales would say, it'd be technicaly feasible.

Even though I'm an excellent shot, I do miss sales sometimes. I did get to have some fun looking at naval applications, like the cunning mounts hiding under domes. Including whether those could be installed on swaying skyscrapers. Also been puzzled about cultural differences, ie VSAT solutions for DR were far more common in the US than Europe. Conclusion was the US is more used to things like hurricanes & tornados, so pulling a spare dish out of stores restores service faster than waiting for cable restoration.

Re: Why

DrXym

You aren't comparing like with like. Inmarsat uses satellites in geostationary orbit 22,000 miles away. There is only a dozen of these satellites spread around the earth so they are expensive what with high contention and limited bandwidth. Starlink satellites are in low earth orbit constantly moving over the sky. That means that regardless of where you are on earth (barring the poles), you're going to have a multitude of satellites overhead. You could be in the middle of the ocean, a desert, a city, anything with a clear line of sight and there will be one overhead.

Now it may be that the 1st generation of Starlink terminal (dish and box) isn't so great if you mount it to a boat because it is not gimballed & motorised. But if you're stationary in a marina, a campsite, or a cabin in the woods then there is absolutely no reason the existing dish shouldn't function exactly as it does at home - lock onto a passing satellite, handshake, authenticate, internet happens. Any additional charge imposed for "roaming" is nothing to do with any technical issue, it's merely a cashgrab.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Gene Cash

Because you're moving into an area with OTHER folks with a paid subscription, and they shouldn't suffer because you're trying to snaffle their bandwidth.

It's not first-come, first-served. You get what's left over. ""Starlink prioritizes network resources for users at their registered service address."

Also, there may simply not be satellites in view. Granted, with the metric assload of satellites they're putting up that's probably not an issue, but they need to put in in the fine print anyway.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

DrXym

People moving around with their satellite dish are most likely moving to places with less contention, not more. e.g. someone driving out of a city to go on a camping trip. I very much doubt it makes any difference to contention in those sparsely used areas.

And if there were some potential for abuse then I'm quite certain that Starlink could stop it with a reasonable usage policy, e.g. roamers only get 30 days in a year or more aggressive bandwidth throttling.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Natalie Gritpants Jr

They are not cubestats, and they are not built to support mobile. You'll have to wait a couple of years for AST to get their sats up, and then sell a kidney before they will let you connect to them with your 5G phone.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Jon 37

If you take enough Starlink dishes to the same location, they will run out of bandwidth. E.g. if you have a few thousand people turn up for a festival, and they are all camping in a field with their dishes, then there's no way Starlink can provide enough bandwidth. In that case, they quite reasonably prioritize the fixed dishes rather than the roaming ones. E.g. that means that the people in the village near the campsite can continue to work from home using their Starlink connections.

Regarding moving: One of the problems is Doppler shift. If a radio transmitter and a radio receiver are moving towards each other, then the receiver will see a higher frequency than the transmitter is actually transmitting. Similarly a lower frequency if they are moving away. This means that a moving dish will see different satellite frequencies than it expects, and will probably fail to decode them. This happens even at typical car speeds.

It is possible to correct for Doppler. And they must be doing that to account for the satellite movement. However, they likely design their correction system with the expectation that the ground stations were not moving.

Another problem is that I believe that the ground stations shape the transmissions to go to the satellite. If they are aiming off to one side, and you drive around a bend, suddenly they are not pointing at the satellite any more. It is possible to fix this, with the right sensors on the base stations. But since Starlink are selling a fixed service, there is no reason for them to incur the cost of those sensors.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

MyffyW

Regarding doppler shift in a car:

Speed of light = 1 billion Km/hour

Speed of Car = 100 Km/hour

Speed of Car as fraction of Speed of Light = 0.0000001

Not saying you are wrong, but the channels to Starlink must be pretty narrow for doppler shift to be a problem.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

anthonyhegedus

Yes but if the baud rate is high enough, a small shift like that could alter the timing of symbol reception at either end

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Anonymous Coward

It's not a technical limitation. Remember that they've recently signed up a couple of airlines to provide in-flight internet service. Airplanes travel quicker than cars!

It'll just be down to bandwidth allocation, and the chance to extract more money is a side benefit.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

KittenHuffer

So the doppler shift of the car doing 100kn/h is a problem? But the doppler shift of the satellite doing several thousand km/h is not?

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

Filippo

One is a small problem, that was not designed for, and is uncorrected.

The other is a big problem, that was accounted for in design, and is corrected for.

That's the difference. Whether the first problem is so small that it shouldn't actually be a problem, I have no idea.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

DrXym

If Starlink can't cope with a thousand people camping in a field then how would it cope with many tens of thousands in a mid size city? This isn't an excuse.

As for doppler shift, this is already a thing. The satellites are constantly moving towards or away from you. It might be a technical limitation of the 1st gen terminal that it's not designed for trucks / boats but that has nothing to do with roaming per se.

Re: "If Starlink detects a dish isn't at its home address, there's no guarantee of service"

newspuppy

We know that movement is NOT an issue... As the same starlink sats are capable of keeping comms at full speed with jets. They tested it with military aircraft and have just signed a deal with Hawaiian air ( https://www.itpro.co.uk/network-internet/wifi-hotspots/367475/spacex-starlink-signs-first-in-flight-wi-fi-deal ).

It is more of an issue with regulatory approval for 'mobile' stations. I am waiting for starlink on a boat. The 'maritime' permissions are currently for (if I recall correctly) under 10 mobile maritime stations (as a test). The movement is a regulatory not a technical issue.

Inventor of the Marmite Laser

"We've reached out to SpaceX"

Are you trying to say that you ASKED SpaceX?

Shirley you mean...

bpfh

They socialised the question?

I'll need to update our bullshit bingo cards for our next all-hands meeting...

MyffyW

We would have invited SpaceX for a quick scuba in our think-tank, but were scared Elon would call us a "Pedo"

Hmmm

DrXym

When Starlink launched Musk was saying that they were going to follow a single price model regardless of static / moving dishes. Presumably they've decided they can just screw people for some extra $$$ by discarding that idea.

Walk softly and carry a BFG-9000.