Google banning third-party call-recording apps from Play Store
- Reference: 1650624366
- News link: https://www.theregister.co.uk/2022/04/22/google_banning_thirdparty_callrecording_apps/
- Source link:
Google has for a while blocked real call recording on Android 6 and over the microphone on Android 10. Developers have been using accessibility APIs as a workaround to enable the recording of calls on Android.
Accessibility Service APIs are tools that offer additional services that can help those with disabilities overcome challenges. Using these services against their designed intentions, i.e. to achieve a goal not geared at overcoming disabilities, remains the only way for third-party apps to record calls.
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But with the forthcoming policy, the workaround will no longer be available – at least through the Google Play Store version of the Accessibility Service.
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"The Accessibility API is not designed and cannot be requested for remote call audio recording," said Google in its original announcement of the policy change.
The Chocolate Factory has been hinting since at least 2017 that it wants to remove apps with accessibility services that are not designed for disabled folks from the Play Store. It sent letters to [4]app developers in November 2017 stating that accessibility services should only be used to help users with disabilities. Public outcry led Google to pause on any further action.
[5]YouTube terminates account for Hong Kong's presumed next head of government
[6]Brave, DuckDuckGo to unplug Google's AMP where possible
[7]Google Play pulls sneaky data-harvesting apps with 46m+ downloads
[8]Devs of bcachefs try to get filesystem into Linux again
The policy was announced back on April 6, alongside [9]other changes , but didn't immediately raise many eyebrows.
However, Google [10]livestreamed a developer policy update on Thursday where it said the call-recording policy was simply a "clarification to an existing policy."
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The video is mislabeled as April 2020. It was indeed livestreamed in April 2022. According to developer NLL on Reddit, this was not the only error made by Google.
"If you watch the video however, you will see that the speaker mistakenly claiming phone apps having access to call audio. This is not correct, only phone [apps] that come with your phone or made by Google can access the call audio. Third party apps cannot," [12]said NLL, who makes recording app Another Call Recorder (ACR).
Those against the ban have argued that preventing users from recording calls via Google Play Store apps will only incentivize them to find dodgy apps elsewhere.
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Also, the policy does not apply to default dialer apps – those that come preinstalled on a device. So in the end, the ramification is that users may very well seek out those apps not in the Google Play Store, but more likely will stick to the likes of preinstalled apps like Google Phone or Xiaomi's Mi Dialer. ®
Coincidentally, the day the policy goes into effect, May 11, is also the first day of annual developer conference Google I/O. ®
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[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/applications&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YmLRMUZhK1J1Cucs-H3WfgAAAIc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/applications&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YmLRMUZhK1J1Cucs-H3WfgAAAIc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/applications&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YmLRMUZhK1J1Cucs-H3WfgAAAIc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[4] https://www.xda-developers.com/google-threatening-removal-accessibility-services-play-store/
[5] https://www.theregister.com/2022/04/21/youtube_blocks_hong_kong_candidate/
[6] https://www.theregister.com/2022/04/21/brave_duckduckgo_google_amp/
[7] https://www.theregister.com/2022/04/11/in_brief_security/
[8] https://www.theregister.com/2022/03/18/bcachefs/
[9] https://www.theregister.com/2022/04/07/google_makes_outdated_apps_less/
[10] https://www.youtube.com/watch?v=d21mg8JxxU0&t=2990s
[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/applications&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YmLRMUZhK1J1Cucs-H3WfgAAAIc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[12] https://old.reddit.com/r/Android/comments/u81i7b/google_will_kill_call_recording_apps_once_and_for/
[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/applications&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YmLRMUZhK1J1Cucs-H3WfgAAAIc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[14] https://whitepapers.theregister.com/
Re: Why can't I just record my calls with my choice of software
Because your choice of software does not use Google's servers to store the data and get harvested.
Simples.
Google mouths words about user security, but Google is all about getting every data stream going to Google.
NLL
I've been using ACR and following its struggles for a while. ACR can only record with microphone on my Cat S61 (Android 9) and it gets full call audio on my BB Priv (Android 6). Neither of the default "Phone" applications allow phone recording.
I suppose this just adds to the mounting pile of reasons for keeping the Priv forever.
Google is just being malicious with this.
Re: NLL
I have had a call recording on, by default, for the last... I don't remember, since android 4 (samsung S2), and one of the reasons I have not moved past android 6 is that they blocked it, or tried hard to make it even more difficult. I have managed to capture all my calls to my parents (now both dead), and my conversations with at least one more person (a real personality with long life history) - he also died, recently. I wish I'd had that opportunity with my other relatives who died in 1990s... I do listen to some of those recorded calls, at random, from time to time. It helps a bit, gives a bit of a... perspective on things, plus it's a snapshot of reality, on top of faded photographs. As to google decision-makers... well, nothing nuanced: FUCK. YOU.
I really want a decent call recording app for my phone, but can never find one. Having all my calls recorded makes it so easy for me to review calls to remind myself of what was actually said.
Whenever I ring a business they include the 'calls recorded' warning, why can't I do the same?
And I can't stand the BS that Google come out with to justify taking this facility away.
If any business says "calls may be recorded" in an upfront message, I make a point of replying back with my own announcement that I will also be recording the calls too :-)
Anyway, just put it on speakerphone, and record with another burner phone, simples.
Fuck you Google
As a foreigner, with the awful accent to prove it, I have numerous times had people say things to me, and then claim "I didn't say that, he's English, he didn't understand".
I recently got myself a new Mi10T (contact renewal) but I'm still using my old S9 as the mobile phone and the Mi10T for Netflix at home...because I have an app that automatically records calls on the S9. It seems such a thing may not be available for the 10T.
To me, this is non-negotiable, it is important that I have to option of being able to replay and relisten to things said on the phone (something I detest, but I digress). As for the legality of recording calls, that's my problem not yours. So, again, fuck you Google.
You are much better off doing it in the network
I've used quite a few call recording apps, but in practice you are far better off using a SIP connection and a provider where you can record in the network. Some providers, like Truphone, aimed at financial service where recording of calls is mandated, will let you do it over cellular.
Outsource the calling to a voip service.
3cx and voipfone provide call recording features.
A great way to get a sluggish support call moving is to offer to supply your own call recording. To quote Pvt. Jones: "They don't like it up them"
This call may be recorded for training purposes...
...the message says when you phone up to complain. You think ah good, permission to record the call, thanks. With the fancy smartphone with gigabytes of storage that ought to be easy, heck, it should be on by default. It's not on by default and it's not easy. This means that others who you maybe in legal dispute with 'may' have recordings they can use if it suits them but you don't.
You also know that some AI is listening to what you're saying and may make recordings if you say trigger words or perhaps everything it simply recorded by default, why not, I'm sure the storage exists. Everything I've ever said on the phone would probably fit on a flash drive.
Re: This call may be recorded for training purposes...
Thats brilliant
Utility company: "We never authorised you to record our complaints line!"
user: "I think you'll find you did , I have a recoding of it "
Re: This call may be recorded for training purposes...
@Wayland In the UK, they are not asking permission to record the call as asking for permission is not required to record. What does require permission from all parties on the call is sharing that recording.
What they are asking for is limited permission (for training purposes only) to share that recording.
Re: This call may be recorded for training purposes...
Whats the definition of "share" ?
putting it out on the torrent sites?
selling it to other companies ?
internal staff listening to it " for training"
surely if even one person replays the recoding , even in a dark room , its been shared?
(hmm , maybe excluding the original participants)
Now i think about it I'm not happy my conversation is being shared because the answers to all my security questions are on it!! :(
I really liked to have call recording
Call recording stopped working some times ago, newer version of android do not allow it anymore. It was a GREAT and really useful functionality to me. I'm now accustomed to live without it, but it's really something that I hate.
Interesting
I came here thinking I would find people saying "Good, I don't want third-party apps having the ability to record ....after all, they might do it without me knowing"
And the point that they are misusing an API to do so makes that seem more likely.
But everyone here wants them to do it. Who knew?
Who owns my phone?
One reason that I've moved as much of my life as possible (email etc) away from Google is specifically to escape nonsense like this.
It's my phone, my phone call, my monthly phone bill, and it is absolutely my choice to record my own phone calls.
When did Google, Apple, and Meta gain so much control over my life?
I don't understand
I don't. Are they saying that they want to stop us recording calls ( I haven't needed to yet, but could conceive of a time when I would*)? Or do they want to keep such an option to themselves for some strange reason?
IOW. What's this all about. Why can't I just record my calls with my choice of software if I so choose.
*Scam callers for example.