Do you trust your provider farther than you can throw them? Cloud priorities shifting in post-COVID world – IDC
(2022/02/07)
- Reference: 1644238798
- News link: https://www.theregister.co.uk/2022/02/07/idc_cloud_priorities/
- Source link:
Organisations are shifting their priorities in cloud procurement as they look beyond the COVID-19 pandemic, with "trust" now apparently the biggest issue.
These trends were identified in IDC's Q3 2021 [1]BuyerView Cloud Pulse survey , released today, which found that almost 70 per cent of more than 1,300 respondents indicated they expect to return to pre-pandemic levels for business operations and functions within a year.
But as well as looking to more flexible delivery models, contracts and solutions from their cloud service providers, the survey respondents said the leading attribute they are now looking for in a cloud platform is "trust".
[2]
While this might traditionally be linked to service satisfaction levels, it also now includes elements such as reputational risk and environmental, social, and corporate governance, according to IDC.
[3]
[4]
Partly, this is a reflection of how important cloud platforms have become to corporate IT service delivery, with IDC stating that over the next three years the primary role of the IT department will be to govern the effective use of cloud resources by their companies.
As cloud continues to account for a larger part of the enterprise IT mix, the entire service supply chain will inevitably start to attract greater scrutiny for its environmental footprint and other factors including risk.
[5]
The importance of trust is also demonstrated by growing interest in predictable pricing, security solutions, and performance and resiliency of cloud services, according to IDC, as well as the ability to be clear and open about business and service shifts and compliance with those environmental, social, and corporate governance goals.
Looking beyond trust, enterprises who responded to the survey still showed a preference towards cloud solutions that offer best-in-breed applications and services delivered through the channel and partnerships.
Unsurprisingly, customers said they also wanted flexibility in the way these applications are deployed and consumed, with a choice of hosting on-premises or in the public cloud.
[6]You're fabbing it wrong: Chip shortages due to lack of investment in the right factories, says IDC
[7]Cloud spending back to business as usual at end of 2021: Slight slowdown was a blip due to overprovisioning
[8]The monitor boom may have ended, says IDC
[9]PC market pulls past peak pandemic demand, and IDC says it will keep growing
IDC predicted that by next year, 40 per cent of the Global 2000 biggest companies will be focusing their cloud selection on commercial goals rather than just IT requirements, placing more emphasis on multi-clouds.
In fact, much of the predicted $1.3 trillion future value chain will be driven by a channel of partners and suppliers selling different vendor's products and services, IDC claimed, and vendor perception will be linked to these providers rather a single vendor's cloud application stack.
[10]
Many current cloud vendors performed below customer expectations when it came to trust, the survey found, and one of the main reasons customers gave for leaving a vendor was if it had only a limited mix of products and services.
A lack of data sovereignty options was another reason that respondents gave for ditching cloud providers, with European privacy law the GDPR cited as a prime example, but there are a growing number of requirements worldwide for data to remain in a particular country, according to IDC.
For this reason, it predicts that 80 per cent of enterprises face having to restructure their data governance processes over the next several years due to regional divergences in data privacy, security and government mandates. ®
Get our [11]Tech Resources
[1] https://www.idc.com/promo/buyerview/products
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://www.theregister.com/2022/01/28/idc_chip_shortages/
[7] https://www.theregister.com/2022/01/17/cloud_spend_resumes_growth_curve/
[8] https://www.theregister.com/2021/12/20/monitor_boom_may_have_ended/
[9] https://www.theregister.com/2021/12/09/pc_market_pulls_past_peak/
[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[11] https://whitepapers.theregister.com/
These trends were identified in IDC's Q3 2021 [1]BuyerView Cloud Pulse survey , released today, which found that almost 70 per cent of more than 1,300 respondents indicated they expect to return to pre-pandemic levels for business operations and functions within a year.
But as well as looking to more flexible delivery models, contracts and solutions from their cloud service providers, the survey respondents said the leading attribute they are now looking for in a cloud platform is "trust".
[2]
While this might traditionally be linked to service satisfaction levels, it also now includes elements such as reputational risk and environmental, social, and corporate governance, according to IDC.
[3]
[4]
Partly, this is a reflection of how important cloud platforms have become to corporate IT service delivery, with IDC stating that over the next three years the primary role of the IT department will be to govern the effective use of cloud resources by their companies.
As cloud continues to account for a larger part of the enterprise IT mix, the entire service supply chain will inevitably start to attract greater scrutiny for its environmental footprint and other factors including risk.
[5]
The importance of trust is also demonstrated by growing interest in predictable pricing, security solutions, and performance and resiliency of cloud services, according to IDC, as well as the ability to be clear and open about business and service shifts and compliance with those environmental, social, and corporate governance goals.
Looking beyond trust, enterprises who responded to the survey still showed a preference towards cloud solutions that offer best-in-breed applications and services delivered through the channel and partnerships.
Unsurprisingly, customers said they also wanted flexibility in the way these applications are deployed and consumed, with a choice of hosting on-premises or in the public cloud.
[6]You're fabbing it wrong: Chip shortages due to lack of investment in the right factories, says IDC
[7]Cloud spending back to business as usual at end of 2021: Slight slowdown was a blip due to overprovisioning
[8]The monitor boom may have ended, says IDC
[9]PC market pulls past peak pandemic demand, and IDC says it will keep growing
IDC predicted that by next year, 40 per cent of the Global 2000 biggest companies will be focusing their cloud selection on commercial goals rather than just IT requirements, placing more emphasis on multi-clouds.
In fact, much of the predicted $1.3 trillion future value chain will be driven by a channel of partners and suppliers selling different vendor's products and services, IDC claimed, and vendor perception will be linked to these providers rather a single vendor's cloud application stack.
[10]
Many current cloud vendors performed below customer expectations when it came to trust, the survey found, and one of the main reasons customers gave for leaving a vendor was if it had only a limited mix of products and services.
A lack of data sovereignty options was another reason that respondents gave for ditching cloud providers, with European privacy law the GDPR cited as a prime example, but there are a growing number of requirements worldwide for data to remain in a particular country, according to IDC.
For this reason, it predicts that 80 per cent of enterprises face having to restructure their data governance processes over the next several years due to regional divergences in data privacy, security and government mandates. ®
Get our [11]Tech Resources
[1] https://www.idc.com/promo/buyerview/products
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://www.theregister.com/2022/01/28/idc_chip_shortages/
[7] https://www.theregister.com/2022/01/17/cloud_spend_resumes_growth_curve/
[8] https://www.theregister.com/2021/12/20/monitor_boom_may_have_ended/
[9] https://www.theregister.com/2021/12/09/pc_market_pulls_past_peak/
[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offprem/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YgFQOY9qiMLfds@-IA0g5gAAAFQ&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[11] https://whitepapers.theregister.com/
Potemkine!
It takes time to get priorities right. It should always have been.
I guess you're a technical guy, not a bean counter. They haven't the same priorities.
Anonymous Coward
"A lack of data sovereignty options was another reason that respondents gave for ditching cloud providers, with European privacy law the GDPR cited as a prime example, but there are a growing number of requirements worldwide for data to remain in a particular country, according to IDC."
The fact that no matter where you put your data, whether it be in your own country or within the EU, you are still at risk of it being transferred to the US due to the cloud act, you can not use an American cloud provider if you want to be GDPR compliant. Hence the rulings in a few EU countries so far (with the others having cases pending).
So as long as there is GDPR and the Cloud Act, either all EU companies have to stay away from the American cloud providers, or the Cloud Act needs to go, or these America companies need to completely split the EU and rest of the world operations into complete distinct entities so they do not fall under the cloud act.
Pascal Monett
Yes, but the trend seems to indicate that the EU and GDPR are not the only ones to demand "on-premise" data.
So US companies are going to have to split a lot more than just EU / US.
And that is a Good Thing TM .
with "trust" now apparently the biggest issue.
It takes time to get priorities right. It should always have been.