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Intel audio drivers give Windows 11 the blues and Microsoft Installer borked following security update

(2021/11/19)


Windows 11 has continued to notch up known issues as Microsoft admitted to problems in the Intel Smart Sound department and Microsoft Installer following a security update.

The [1]former turned up earlier this week, when Microsoft realised that "certain versions" of drivers for Intel Smart Sound Technology (SST) could tip Windows 11 into a blue screen (of death). The driver involved is IntcAudioBus.sys and file versions 10.29.0.5152 and earlier or 10.30.0.5152 and earlier are affected.

The workaround is, unsurprisingly, to get an updated driver from one's OEM. 10.30.00.5714 and later or 10.29.00.5714 and later should do it, according to Microsoft. Slightly confusingly, "for addressing this issue, 10.30.x versions are not newer than 10.29.x versions." The key bit is the last of the version number.

[2]

While a compatibility block was flung up to prevent any more users with sound drivers not to Windows 11's taste updating the OS, others optimistically applying the company's security patches may not have been so lucky.

[3]Survey shows XP lingers on while Windows 11 makes a 0.21% ripple in the enterprise

[4]There's something to be said for delayed gratification when Windows 11 is this full of bugs

[5]FYI: If the latest Windows 11 really wants to use Edge, it will use Edge no matter what

[6]Windows 10 2004 is nearing the end of the road. Time for a Windows 11 upgrade?

[7]KB5007215 was dispensed to the faithful on 9 November and, as well as noting problems with connecting to print servers in the patch's known issues, yesterday Microsoft had to add [8]one of its side effects to the Windows release health dashboard. In this case the Microsoft Installer has been left unwell following the update (or its later siblings) and could "have issues repairing or updating apps."

One of the affected apps is part of Kaspersky's Endpoint Security 11 for Windows. Kaspersky [9]noted that while its app would remain functioning correctly, problems might happen when updating or changing the scope of the application.

[10]

Kaspersky's recommendation is to temporarily hold off from the update (Microsoft said it is "working on a resolution and will provide a new update in an upcoming release"). Otherwise the mitigation appears to be an uninstall and reinstall of the afflicted application.

Very much the software equivalent of turning it off and on again. Even in 2021, the old ways remain the best, it seems. ®

Get our [11]Tech Resources



[1] https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21H2#2746msgdesc

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YZgsmKPwk4N-EyKmMDj2qgAAAJU&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://www.theregister.com/2021/11/17/lansweeper_windows_11/

[4] https://www.theregister.com/2021/11/15/windows_11_insiders_bug_fixes/

[5] https://www.theregister.com/2021/11/11/latest_windows_11_build_enforces_edge_links/

[6] https://www.theregister.com/2021/11/10/windows_10_2004_end/

[7] https://support.microsoft.com/en-gb/topic/november-9-2021-kb5007215-os-build-22000-318-775afa5b-dd28-4262-82d2-258da52291ec

[8] https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21H2#2746msgdesc

[9] https://support.kaspersky.com/15819

[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/oses&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YZgsmKPwk4N-EyKmMDj2qgAAAJU&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[11] https://whitepapers.theregister.com/



It's time to update the update

Version 1.0

If an "update" can bork the operating system then it suggests that it's not going to be difficult to hack the system these days. This is a deep internal design environment issue when it seems to be easier to hack a system than prevent it being hacked.

I'm confused...

Foxglove

In this case the Microsoft Installer has been left unwell following the update (or its later siblings) and could "have issues repairing or updating apps."

Since when has a Microsoft 'repair' ever fixed anything?

fidodogbreath

Microsoft realised that "certain versions" of drivers for Intel Smart Sound Technology (SST) could tip Windows 11 into a blue screen (of death)

Welcome back, Windows 95. We missed you.

Audio

elsergiovolador

Has Microsoft updated the Audio since Windows XP?

It is crazy that you still cannot combine multiple soundcards or if you change the sample rate you basically have to restart whole audio service (if you are lucky and Windows just doesn't go to bluescreen).

Re: Audio

Sandtitz

"It is crazy that you still cannot combine multiple soundcards"

Seems to be an untrue statement there, buddy.

My laptop's Intel audio and the Realtek audio in my dock work perfectly fine along with my Bluetooth and USB headsets.

"if you change the sample rate you basically have to restart whole audio service"

How so?

"(if you are lucky and Windows just doesn't go to bluescreen)."

Oh please.

At the heart of science is an essential tension between two seemingly
contradictory attitudes -- an openness to new ideas, no matter how bizarre
or counterintuitive they may be, and the most ruthless skeptical scrutiny
of all ideas, old and new. This is how deep truths are winnowed from deep
nonsense. Of course, scientists make mistakes in trying to understand the
world, but there is a built-in error-correcting mechanism: The collective
enterprise of creative thinking and skeptical thinking together keeps the
field on track.
-- Carl Sagan, "The Fine Art of Baloney Detection," Parade, February 1, 1987