Logitech Bolt devices support secure Bluetooth Low Energy – but forget the 'Unifying Receiver'
- Reference: 1630499143
- News link: https://www.theregister.co.uk/2021/09/01/logitech_bolt_devices_support_secure/
- Source link:
Logi Bolt is the company's new standard for connecting business peripherals wirelessly. Bolt devices have two modes. They can connect using standard Bluetooth LE (Low Energy) to PCs and mobile devices, or users can plug a Bolt receiver into a USB socket.
Although it requires a spare USB port, using the Bolt receiver means that the connection conforms to Security Mode 1, Level 4. This is defined in the [1]Bluetooth spec as "Authenticated LE Secure Connections pairing with encryption using a 128-bit strength encryption key."
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When using the Bolt receiver, devices conform to "secure connections only mode" which means that only secure connections are accepted.
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Logitech said that although it is "based" on Bluetooth LE, the protocol in use when paired to a USB receiver has a "proprietary channel hopping algorithm," according to a press presentation. The company added that it will "meet the needs of companies that block direct Bluetooth connections due to security concerns."
Bolt battery life is good, and Logitech claims a 24-month battery life for its Bolt-enabled Ergo K860 keyboard and a 20-month battery life for the Ergo M575 trackball.
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The initial line-up for Bolt is formed of new versions of the Ergo keyboard and trackball mentioned above, designed to benefit posture and mitigate RSI (Repetitive Strain Injury); and the MX Keys keyboard, MX Master 3 mouse and MX Anywhere 3 mouse. Further business products for Bolt are expected later this year and next year.
While that all sounds good, The Reg hit a few snags when trying out the new Bolt-enabled devices. One issue is that a single Bolt receiver is meant to support multiple devices (up to six, as we understand it) but in our case that did not work, and each device would only talk to the receiver that it was supplied with.
We tried downloading the Logitech Options software to configure this but it could not find our devices; hopefully an updated version is coming soon. Logitech highlighted the value of Options in its presentation, so this is intended to work, including centralised control via IT policy.
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The Ergo K860 keyboard is is in the first wave of Bolt devices
Second, we had a problem with occasional repeating keys on the keyboard. Type one key, and a string of repeats appeared. This was a considerable annoyance and, among other things, made it hard to type passwords correctly. Fortunately we found a fix: moving the USB receiver from the back of the PC to the front, where it was a little closer to the keyboard and not shielded by the case.
Then again, Logitech [7]claimed that "The Logi Bolt USB receivers provide a strong, reliable, drop-off-free connection up to 10 meters (33 feet), even in congested wireless environments, with up to eight times lower average latency in many cases than other commonly deployed wireless protocols in congested, noisy enterprise environments."
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Given that our PC is just 1 metre away from the keyboard, the repeating keys problem was disappointing.
One Receiver to unify them all and ... oh. It's not compatible
There was a little pain also in that Bolt is incompatible with Logitech's existing Unifying Receiver technology. The Unifying Receiver was meant to solve the problem of running out of USB ports, by enabling multiple devices to connect to one receiver. Bolt devices have no backwards compatibility and cannot connect to them.
[9]Razer ponders how to fix installer that grants admin powers if you plug in a mouse
[10]Zorin OS 16 Pro arrives complete with optional 'Windows 11' desktop
[11]Your Computer Is On Fire , but it will take much more than this book to put it out
[12]SteelSeries Apex Pro plays both sides of the mechanical keyboard fence – and wins
"It's an advancement to meet the demands of enterprise," explained Logitech GM Joseph Mingori at a press briefing, "Unifying is on a separate protocol, it's not Bluetooth."
We also asked Mingori how many security incidents Logitech is aware of where insecure wireless connections to its peripherals were to blame. "Excellent question… I am relatively new to Logitech so I don't have that specific information," he said, promising to get back to us. We await further information both on this and on our multiple devices issue.
Ergonomic Ergo?
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The Logitech Ergo keyboard and trackball
As an aside, we were interested to try the Ergo products since RSI is a real risk for keyboard/mouse warriors. The Ergo keyboard is split which works well provided users type on the right-hand section only with the right hand, and likewise on the left. It is ideal for touch typists who do this already.
The slight angle makes the position of the hands that bit more comfortable and improves posture. A built-in wrist-rest is meant to reduce wrist-bending, and we found it mostly helpful though despite Logitech's [14]videos suggesting typing with the wrists touching the pad, we found it best to use it only when the hands are at rest. The wrist-rest is non-removable and has a gap between pad and keyboard that is a trap for dust and dirt.
We got on less well with the trackball. The Ergo is a thumb trackball type, where the trackball is on the side rather than on top. Top-mounted trackballs are finger-operated and some prefer them. The trackball requires more adjustment for those accustomed to a mouse or even a trackpad, and it is less accurate, the problem being that it is hard to move the pointer quickly to a precise point on the screen, as a try with this [15]mouse accuracy test will demonstrate.
We also found that while it uses different muscles than operating a mouse, it is not strain-free. That said, being able to switch between trackball and mouse is an advantage, simply to introduce variation. ®
Get our [16]Tech Resources
[1] https://www.bluetooth.com/specifications/specs/core-specification/
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YS@jwaNPwYYeeG8pI@NbIwAAAIE&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YS@jwaNPwYYeeG8pI@NbIwAAAIE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YS@jwaNPwYYeeG8pI@NbIwAAAIE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YS@jwaNPwYYeeG8pI@NbIwAAAIE&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[6] https://regmedia.co.uk/2021/09/01/ergok860.jpg
[7] https://news.logitech.com/press-releases/news-details/2021/Logitech-Expands-Commitment-to-Enterprise-Launches-New-Wireless-Technology-Logi-Bolt/default.aspx
[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YS@jwaNPwYYeeG8pI@NbIwAAAIE&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[9] https://www.theregister.com/2021/08/23/security_in_brief/
[10] https://www.theregister.com/2021/08/10/zorin_os_16_pro/
[11] https://www.theregister.com/2021/08/06/your_computer_is_on_fire_review/
[12] https://www.theregister.com/2021/07/12/steelseries_apex_pro/
[13] https://regmedia.co.uk/2021/09/01/ergo.jpg
[14] https://www.logitech.com/en-us/products/keyboards/k860-split-ergonomic.920-009166.html
[15] https://mouseaccuracy.com/
[16] https://whitepapers.theregister.com/
Standards
Relevant XKCD
https://xkcd.com/927/
Re: Standards
I think Logitech's entire business model must revolve around inventing a new fantastic receiver for the latest generation of products which is incompatible with all previous generations.
USB C options?
As the world is moving to USBC and we are starting to see fewer USB A ports on devices has Logitech now got an USB C receiver in the works?, or are we still expected to take what is a nice small receiver and have to have a few dongles to interface it to a laptop, or give up and keep using Bluetooth??
Logitech gave up on the Unifying Reciever some time ago, I bought a keyboard last year that will not work with it.
Ditto Logitech Options - I was very glad to see the back of that POS. The GHub software is better.
Dumpster Diving
I have a number of Logitech culled mice from the disposal route*, with UNR's (I know right & re-paired as needed via the software) & also picked up 3 K850's from a Govt disposal location. Really handy as those KB's will sync to one of three paired UNR's.
So this isn't likely to impact me for some time, but it really is a right PITA, that in the event I might have to buy new kit to have something that's not going to work with the rest of my salvaged stuff.
*Actually kinda pissed that I let a M215 & UNR slip through my fingers for $1 in a thrift store the other week.
Logitech make worst peripherals, bought the G613 wireless Keyboard, G903 wireless mouse and wireless charging mat gaming combination, 2 years in, keyboard and mouse replaced, had to jump through RMA hoops. replacement mouse left mouse button again failing, cannot take the punishment of gaming. Never again !!
They used to make good stuff, but I've not heard good reviews for quite a few years now.
Their mice are still excellent, and I've been a happy user of their headsets for several years. I hear good things about some of their gaming keyboards, but all their "productivity" keyboards seem to have some compromise or another (still lamenting Microsoft discontinuing their "Comfort Curve" series... but that's another issue entirely).
Logitech's name first appeared on mice connected to those wonderful and sadly missed Apollo workstations, back in the 1980's. They were reliable and clearly not influenced by the usual marketing designeritis, unlike the products of Sun etc. Who, for instance, would invent and market an optical mouse that only worked on a special metal pad with a grid printed on it, sad pad being the size of an A5 notebook? Until recently, Logitech were a bastion of common sense, even if they did put out some multi-button monstrosities. You could still buy a basic mouse that didn't send you into warp drive if your thumb twitched.
So it's depressing to find that, after all these years, the rot has begun to set in, and flash is replacing function, even though the hoi polloi are not longer in the market for these things and don't need to be impressed by cool shapes and blinkenlights. I just hope my current stock will last until somebody picks up the slack.
All I can listen
"proprietary channel hopping algorithm,"
But could adversary listen and record all 40 channels at once and - the shock and horror - see all the proprietary hopping and then just recombine it offline?
Can you imagine your handler seeing all your typos?
> We also asked Mingori how many security incidents Logitech is aware of where insecure wireless connections to its peripherals were to blame. "Excellent question… I am relatively new to Logitech so I don't have that specific information," he said, promising to get back to us. We await further information both on this and on our multiple devices issue.
Good job El Reg.
10 meters?
Then again, Logitech claimed that "The Logi Bolt USB receivers provide a strong, reliable, drop-off-free connection up to 10 meters (33 feet)
That's the same range they quote for the [1]Unifying receiver . I've never had one of those work reliably at a distance of more than about 20-25 cm (8-10 in), and even then only with clear line of sight. With towers, I have to use a USB A male to female extension cable to get the receiver right up onto the desktop.
My work laptop sits on my desk in my home office, but putting the receiver on the "far" side of the computer (where the USB-A ports are) is too far. The keyboard dropped keystrokes, the mouse missed clicks, etc. Had to use a short USB extension to bring the receiver around to center of the desk. Even then -- at 5-10 cm and with new batteries -- the keyboard was unreliable. Maybe the workstation-class laptop gives off too much EMI/RFI? Whatever the reason, I gave up on the Enraging Receiver stuff in favor of an old USB wired keyboard and a vintage MS Wireless Mouse.
[1] https://www.logitech.com/en-us/products/mice/unifying-receiver-usb.910-005235.html
No thanks
Much as I loved my old Trackman it eventually gave me de Quervain's, so now I use a RollerMouse. And that keyboard would not position correctly above it, so sorry Logitech. And yes, that icon would be painful...try the Finkelstein manoeuvre to test if you have de Quervain's, but gently or you'll be on the ceiling...