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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

Samsung: We will remotely brick smart TVs looted from our warehouse

(2021/08/24)


Samsung is remotely bricking smart TVs it said were looted from one of its South African warehouses amid violent unrest in the nation.

On July 8, rioting kicked off in KwaZulu-Natal, the home province of former President Jacob Zuma, as he started a 15-month stretch behind bars for contempt of court. Shopping malls and other businesses were [1]ransacked by mobs grabbing food, electronics, and other supplies.

A few days later, on July 11, Samsung's Cato Ridge warehouse in the province was caught up in the looting, the mega-corporation said, with smart televisions stolen from the distribution center. The violence wound down by July 18. Whoever ends up with the kit is likely in for disappointment as this month chaebol is disabling the devices as soon as they connect to the internet.

[2]

The Samsung televisions ship with a TV Block app, which connects to Samsung servers the minute an internet connection is available. The device reports its serial number and if it matches a list of missing hardware, all television functions are killed off remotely.

[3]

[4]

Normal service can be restored if you can provide a valid proof of purchase and a TV license, Samsung's South African operation said. The manufacturing giant [5]stressed it is only using TV Block on the kit stolen from its warehouse, and not for the other victims of South Africa's [6]most popular crime.

“In keeping with our values to leverage the power of technology to resolve societal challenges, we will continuously develop and expand strategic products in our consumer electronics division with defence-grade security, purpose-built, with innovative and intuitive business tools designed for a new world," [7]said Mike Van Lier, director of consumer electronics at Samsung South Africa.

[8]

"This technology can have a positive impact at this time, and will also be of use to both the industry and customers in the future."

[9]Samsung splurges $200bn to bring 'new future order' over next few years – meaning chips, pharma, comms

[10]Malaysian Police crush crypto-mining kit to punish electricity thieves

[11]Samsung sprints past Intel to become world's semiconductor sales leader

[12]I've got a broken combine harvester – but the manufacturer won't give me the software key

Opinion on that last sentiment will be split; this system of mass remote bricking is rife with potential for abuse. Some may be nervous that Samsung can kill any TV set it likes over the internet. Others may want stolen goods rendered essentially useless with a valid police report as it may deter thieves. It's a veritable minefield.

Samsung was unavailable for further comment. ®

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[1] https://apnews.com/article/africa-business-biden-cabinet-south-africa-2d0aaef63102a661c8e54d3bdf926566

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YSVsHTiGhmPLFCf@37QjegAAAJc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YSVsHTiGhmPLFCf@37QjegAAAJc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YSVsHTiGhmPLFCf@37QjegAAAJc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://www.samsung.com/za/support/newsalert/123186/

[6] http://www.statssa.gov.za/?p=13811

[7] https://news.samsung.com/za/samsung-supports-retailers-affected-by-looting-with-innovative-television-block-function

[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YSVsHTiGhmPLFCf@37QjegAAAJc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[9] https://www.theregister.com/2021/08/24/samsung_splunks_down_us200b_as/

[10] https://www.theregister.com/2021/07/19/malaysian_police_crush_crytpomining_compiuters_with_steamroller/

[11] https://www.theregister.com/2021/08/20/global_semiconductor_sales/

[12] https://www.theregister.com/2021/07/27/right_to_repair_activists_welcome_policy_wins/

[13] https://whitepapers.theregister.com/



Seems pretty lenient

Anonymous Coward

In the old South Africa it would have remotely triggered a flame-thrower

Hmmm

Will Godfrey

While I can appreciate their desire to prevent stolen goods being used, I'm rather more concerned that they are able to brick them remotely. Apart from themselves bricking the wrong ones in error (and don't say it can't happen) there is also the risk of some script-kiddie finding out how to do it and considering it great fun to wipe out a city's worth.

Surely, they are able to identify where they are (at least by IP) when they are working.

Re: Hmmm

Snake

It is FAR more interesting that Samsung is "keeping with our values to leverage the power of technology to resolve societal challenges" by bricking TV's stolen from THEM, but not from everyone or anyone else , as the statistics linked shows that housebreaking is the #1 theft in SA.

So you steal from me [Samsung], we'll brick you.

You steal from our customers? Well, err, we'll get back to you on that "societal change" bit sometime soon...

Typical speaking out the side of your mouth, corporate mealy-mouthed double-standard-speak

Everybody can do that

DS999

If you have ANYTHING that gets updates via the internet, it can be bricked remotely. It comes down to whether you believe they would act on it in a way that hurts you.

Remotely bricking known to be stolen devices does not hurt you, unless you make a habit of buying "brand new, unopened!" stuff on eBay from a new seller for a price suspiciously lower than you can find anywhere else.

Re: Hmmm

EricM

Whatever the original intention of Samsung - and security threats like hacks aside - a remote kill switch hands over a lot of power over the user/owner of the device to the maufacturer.

For the lifetime of the product.

Once implementing such kill-switches is regarded as accepted behavior, this power can also be used in for example commercial disputes such as conflichts during a lease or rent of the TV.

Or establish restrictions on re-selling used devices.

In everything more complex than a toaster ...

The number of ways this kind of power can be abused is staggering ...

nintendoeats

At this point, the smart thief would disable the wi-fi module and sell it as a network-disabled device.

(would make them rather easier to find and trace by scanning classified ads though)

Who is daft enough...

Mike 16

...to connect a "Smart" TV to the internet? If one could still purchase a non-smart (and thus non-hostile) TV, there would be no need to wear a ski mask and a voice changer while watching anything disliked by this government (or the next)

Re: Who is daft enough...

nintendoeats

I am with you, but unfortunately we are in the minority.

Re: Who is daft enough...

Contrex

You can buy non-smart TVs (updated May 2021)

https://www.smarthomeperfected.com/best-non-smart-tv/

Re: Who is daft enough...

John Klos

Any "smart TV" can be a non-"smart TV" - just don't connect it to the Internet at all.

Re: Who is daft enough...

Yet Another Anonymous coward

It's just that until you do connect it - it just displays a Samsung logo and a message telling you to connect it.

keith_w

I thought it was the TVs they disliked that they bricked.

Be careful with bricking

John Klos

It wasn't very long ago that Samsung inadvertently bricked huge numbers of Blu-Ray players due to the most basic of bugs in an XML parser:

https://www.theregister.com/2020/07/18/samsung_bluray_mass_dieoff_explained/

Samsung's ineptitude is why I tell people who buy Samsung TVs to simply use them as displays. Get a Roku or Apple TV, and don't connect the Samsung at all. Problem solved!

"In keeping with our values to leverage the power of technology to resolve societal challenges …"

Detective Emil

Please excuse me. I seem to have mislaid my will to live.

Re: "In keeping with our values to the of technology to resolve societal challenges …"

M. T. Ness

Could you please wait until tomorrow?

Bye bye Samsung

Pascal Monett

So you can brick my TV at will ?

Fuck off, Samsung. I'm happy you can preserve your investments, but I will not buy or use any equipment that functions under someone else's orders, or with someone else's permission.

Re: Bye bye Samsung

Anonymous Coward

It's for full compatibility with Apple devices ...

All your tv belong to us

Anonymous Coward

I like my samsung TV although every software version seems to make it less responsive and you feel you have lost something quality wise in the performance.

I dream of finding some mythical way to put the original software version on that worked so well.

If like a friends Samsung mine stops working after the 5y warranty period I will assume its something they do and dig the dumb old plasma out and watch less tv to balance the green credentials.

They seem to be trying to be too clever and it will bite them on the ass.

This seems normal

JimJimmyJimson

I can remotely disable my iPhone - I can remotely do stuff to my car - and I can remotely shut down a whole bunch of electronics in my house. I like being able to do this - but I'm not so naive to assume that the manufacturer also can't do these things to my equipment if it so chooses. So I can't see how this is any different.

Lord Elpuss

Can they come and brick my Samsung Smart TV as well please? At least it'll stop the fucking useless, intensely annoying and utterly illegal (in the EU) ads popping up on the Smart Hub bar which I didn't ask for*, didn't sign up for* and didn't agree to*. Samsung have become scummy bastards who'll sell their grandmas for a nickel; I used to like them and their stuff, but their approach to customers recently has been one of total contempt.

* There's always at least one commentard who says "well that's what you get when you tick the license agreement you didn't read" - well I did read it. In fact I still have it from when I bought the TV. And there is nothing in it about ads. And the electronic EULA for the Smart features doesn't count, because it's embedded in the TV and thus you need to buy, open, install and register it before you can read it. Which is illegal in the EU. And if you reject the EULA you can't use ANY of the smart features at all, which is also illegal in the EU because the ads aren't necessary for the functionality, and they also don't form a component of the financial transaction with a benefit to the end user, because I paid full price for the TV with no subsidy for ad functionality.

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about 10^12 to 1.
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