Taxpayers foot the bill: HMRC signs up Cognizant for £150m low-code, automation project
(2021/08/13)
- Reference: 1628878513
- News link: https://www.theregister.co.uk/2021/08/13/hmrc_cognizant_automation/
- Source link:
Britain's tax collection agency has handed £150m in contracts to integrator and consultant Cognizant, including work to assist with the implementation of Pega low-code and automation systems.
Her Majesty's Revenue & Customs (HMRC) split that deal in two, awarding a [1]£90m portion for building and supporting the Case Management Delivery Group's (CMDG) Pega Technology Stack.
"The majority of the projected outcome-based work will be 'build' related activities funded through relevant business projects," the tender notice states.
[2]
Meanwhile, the same systems integrator has also been [3]given a contract priced at £60m to support "project initiatives and provide broad technology expertise" on the wider CMDG's stack outside of the Pega and Documentum (now OpenText) technologies.
[4]
[5]
Both arrangements are set to run until 2024.
HMRC has been working with Pega since at least 2018 in an effort to make its ageing IT estate easier to manage.
[6]
The government department has its work cut out in getting systems up to scratch, though. National Audit Office commentary on its annual report for 2019-2020 found the tax collector had spent £1.45bn on transformation from 2016-17 to 2019-20.
"HMRC has recognised that, due to the need in the past to forgo operational maintenance and upgrades to its systems to secure cost savings, its IT systems now constitute a significant risk to the Department. This will require significant investment and will need to be at the heart of any future Spending Review settlement," the [7]public spending watchdog said [PDF].
[8]£3m for 8 weeks of consultancy work: McKinsey given contract to advise UK.gov on tech project business cases
[9]Without a trace: Baroness Dido Harding to step down as chair of NHS Improvement
[10]LOL ;-) UK govt 2 pay £39m 4 txt msgs 4 less thn 2 yrs
[11]NHS England's £200m ERP replacement misses another deadline as procurement runs 2 years behind schedule
[12]AWS tops up the Bezos rocket fund thanks to more money from Brit tax collection agency
It has been a busy summer for Cognizant at the UK government feeding trough. In July it won a [13]£10m deal to roll out ServiceNow for NHS Digital , while in June it [14]booked a £2m project with the Department for Education , and a [15]£6.5m contract with HM Land Registry .
Pega, which builds software for so-called low-code development and automation, has also found the UK public sector lucrative. In March, [16]it won a Navy and Air Force deal worth £9.5m . ®
Get our [17]Tech Resources
[1] https://www.contractsfinder.service.gov.uk/Notice/7fd0d258-9b7d-42f2-950e-1b265f069636
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://www.contractsfinder.service.gov.uk/Notice/9032d381-ab0e-42fb-8067-6e232372abe5
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[7] https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/932874/HMRC_Annual_Report_and_Accounts_2019_to_2020__Print_.pdf
[8] https://www.theregister.com/2021/08/13/mckinsey_awarded_3m_8_week_contract/
[9] https://www.theregister.com/2021/08/10/harding_nhs_steps_down/
[10] https://www.theregister.com/2021/08/04/uk_govt_text_message_contract/
[11] https://www.theregister.com/2021/08/02/nhs_erp_deadline/
[12] https://www.theregister.com/2021/02/19/aws_hmrc_contracts/
[13] https://www.contractsfinder.service.gov.uk/Notice/3e636d16-4882-4cd5-9fa8-4dbf286ac399
[14] https://www.contractsfinder.service.gov.uk/Notice/eecf33dd-54ff-4094-b98d-3e033c858411
[15] https://www.contractsfinder.service.gov.uk/Notice/ae4279ad-7b48-4713-8e80-4ea36ff64bce
[16] https://www.theregister.com/2021/03/04/navy_and_airforce_get_lowcode/
[17] https://whitepapers.theregister.com/
Her Majesty's Revenue & Customs (HMRC) split that deal in two, awarding a [1]£90m portion for building and supporting the Case Management Delivery Group's (CMDG) Pega Technology Stack.
"The majority of the projected outcome-based work will be 'build' related activities funded through relevant business projects," the tender notice states.
[2]
Meanwhile, the same systems integrator has also been [3]given a contract priced at £60m to support "project initiatives and provide broad technology expertise" on the wider CMDG's stack outside of the Pega and Documentum (now OpenText) technologies.
[4]
[5]
Both arrangements are set to run until 2024.
HMRC has been working with Pega since at least 2018 in an effort to make its ageing IT estate easier to manage.
[6]
The government department has its work cut out in getting systems up to scratch, though. National Audit Office commentary on its annual report for 2019-2020 found the tax collector had spent £1.45bn on transformation from 2016-17 to 2019-20.
"HMRC has recognised that, due to the need in the past to forgo operational maintenance and upgrades to its systems to secure cost savings, its IT systems now constitute a significant risk to the Department. This will require significant investment and will need to be at the heart of any future Spending Review settlement," the [7]public spending watchdog said [PDF].
[8]£3m for 8 weeks of consultancy work: McKinsey given contract to advise UK.gov on tech project business cases
[9]Without a trace: Baroness Dido Harding to step down as chair of NHS Improvement
[10]LOL ;-) UK govt 2 pay £39m 4 txt msgs 4 less thn 2 yrs
[11]NHS England's £200m ERP replacement misses another deadline as procurement runs 2 years behind schedule
[12]AWS tops up the Bezos rocket fund thanks to more money from Brit tax collection agency
It has been a busy summer for Cognizant at the UK government feeding trough. In July it won a [13]£10m deal to roll out ServiceNow for NHS Digital , while in June it [14]booked a £2m project with the Department for Education , and a [15]£6.5m contract with HM Land Registry .
Pega, which builds software for so-called low-code development and automation, has also found the UK public sector lucrative. In March, [16]it won a Navy and Air Force deal worth £9.5m . ®
Get our [17]Tech Resources
[1] https://www.contractsfinder.service.gov.uk/Notice/7fd0d258-9b7d-42f2-950e-1b265f069636
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://www.contractsfinder.service.gov.uk/Notice/9032d381-ab0e-42fb-8067-6e232372abe5
[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[5] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YRbrm-r5uDxoUdGZJPYf2AAAAE4&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[7] https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/932874/HMRC_Annual_Report_and_Accounts_2019_to_2020__Print_.pdf
[8] https://www.theregister.com/2021/08/13/mckinsey_awarded_3m_8_week_contract/
[9] https://www.theregister.com/2021/08/10/harding_nhs_steps_down/
[10] https://www.theregister.com/2021/08/04/uk_govt_text_message_contract/
[11] https://www.theregister.com/2021/08/02/nhs_erp_deadline/
[12] https://www.theregister.com/2021/02/19/aws_hmrc_contracts/
[13] https://www.contractsfinder.service.gov.uk/Notice/3e636d16-4882-4cd5-9fa8-4dbf286ac399
[14] https://www.contractsfinder.service.gov.uk/Notice/eecf33dd-54ff-4094-b98d-3e033c858411
[15] https://www.contractsfinder.service.gov.uk/Notice/ae4279ad-7b48-4713-8e80-4ea36ff64bce
[16] https://www.theregister.com/2021/03/04/navy_and_airforce_get_lowcode/
[17] https://whitepapers.theregister.com/
I hope their foray into "low-code" goes better than Government's recent history with agile methodology. The NAO report in a few years should be entertaining reading.