Financial watchdog says Google's clampdown on scam ads might not be enough to prevent stricter laws in Britain
- Reference: 1625051226
- News link: https://www.theregister.co.uk/2021/06/30/google_fca_fraud/
- Source link:
It has warned that Google's actions may not be enough to halt the introduction of tough new legislation to prevent fraud as part of the forthcoming Online Safety Bill.
To protect consumers from dodgy financial schemes, firms advertising financial services will now have to prove they are authorised by the UK's Financial Conduct Authority (FCA). In a recent related enforcement action, the [1]watchdog banned crypto super-exchange Binance from "regulated activities" in the UK, although its dotcom site will not be affected. Binance was one of 64 cryptocurrency-related firms that withdrew their applications to register to do business in the UK, an FCA spokesperson told Reuters earlier this week.
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The changes to the [3]Google Ads Financial Products and Services policy , announced today, will come into force at the end of August, paving the way for tougher safeguards for those looking to advertise investments, savings, and other financial products through the internet giant.
[4]UK financial watchdog dithers over £680k refund from Google (in ad credits, mind you) for running anti-fraud ads
[5]Watchdog bans crypto super-exchange Binance from 'regulated activities' in the UK
[6]Fighting an insurer over lockdown payout? UK policyholders just won an important COVID-19 test case
[7]Fintech biz Wirecard folds into insolvency like two pair against a flush. Good luck accessing your chip stack
In [8]a statement , Ronan Harris, vice president and MD at Google UK & Ireland, said: "Today's announcement reflects significant progress in delivering a safer experience for users, publishers and advertisers.
"While we understand that this policy update will impact a range of advertisers in the financial services space, our utmost priority is to keep users safe on our platforms – particularly in an area so disproportionately targeted by fraudsters."
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While Google has a global presence, today's announcement "will apply to UK advertisers only."
The FCA, meanwhile, has said it welcomes "all steps which protect consumers from scams" and recognises that this is a "positive move from Google."
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However, before making a snap judgement it wants to "review the detail" and the regulator didn't rule out plans to impose stricter legislation to stamp out online financial fraud.
"While this is an important step from Google we think a permanent and consistent solution requires legislation," a spokesperson for the FCA said.
"We also continue to consider that investment fraud caused by online advertising should be included in the scope of the Online Safety Bill, and welcome the Treasury Committee's recent statement on this."
Cash or credit?
Earlier this month, Mark Steward, director of enforcement and market insight at the Financial Conduct Authority (FCA), was quizzed by MPs about scam ads.
Is it appropriate for a regulator to have to post warnings while Google profits from social media companies that make money out of fraud...
After being asked whether it was "appropriate for a regulator to have to post warnings while Google profits from social media companies that make money out of fraud," Steward agreed that "the irony of us having to pay social media to publish warnings about advertising that they're receiving money from is not lost on us."
He told MPs that as part of ongoing discussions, [12]Google had offered the FCA a £600,000 refund on ads it had spent with Google warning people about the dangers of online financial scams.
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The FCA has yet to confirm whether it will accept the refund or whether it was offered in cash or as credits.
In a statement today, Google has again pointed out that it has "pledged $5m in advertising credits to support public awareness campaigns" which will be offered to "cross-industry organisations already campaigning on this issue, as well as government bodies undertaking awareness campaigns." ®
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[1] https://www.theregister.com/2021/06/29/binance_fca_ban/
[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YNyVJfrmrhSxafmXzoFXwgAAAIw&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0
[3] https://support.google.com/adspolicy/answer/10773943?hl=en&ref_topic=29265
[4] https://www.theregister.com/2021/06/18/fca_google_ad_refund/
[5] https://www.theregister.com/2021/06/29/binance_fca_ban/
[6] https://www.theregister.com/2020/09/16/clauses_offering_protection_against_disease/
[7] https://www.theregister.com/2020/06/26/wirecard_insolvency_freeze/
[8] https://www.blog.google/around-the-globe/google-europe/united-kingdom/further-measures-help-fight-financial-fraud-uk/
[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YNyVJfrmrhSxafmXzoFXwgAAAIw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YNyVJfrmrhSxafmXzoFXwgAAAIw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[11] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YNyVJfrmrhSxafmXzoFXwgAAAIw&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0
[12] https://www.theregister.com/2021/06/18/fca_google_ad_refund/
[13] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YNyVJfrmrhSxafmXzoFXwgAAAIw&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
[14] https://whitepapers.theregister.com/
Re: "we think a permanent and consistent solution requires legislation"
The thing is, Google is playing a classic game of misbehaving and asking for regulation, to raise the barrier of entry for potential competition.
Big company can misbehave, because they can afford an army of lawyers or they can happily pay a fine (it is essentially a cost of doing business anyway) and through that put a pressure on legislator.
At the same time smaller businesses cannot act recklessly because that poses a risk of bankruptcy.
I think the best course of action would be to apply the biggest fine in history of fines, so that Google would collapse and then use that money to lower the tax burden on citizens and support local business. I am sure there is a new ad / search engine in the works somewhere in Blackpool or Slough.
We took back control, right?
Double standards (tm)
That reminds me that I read that you cannot advertise on Google if you run a device repair service.
Yes, there it is:
"The following isn't allowed: (...) Technical support for troubleshooting, security, virus removal, internet connectivity, online accounts (for example, password resets or login support), hardware support and repairs or software installation"
My guess is that Financial Services companies have deeper pockets than repair shops.
Pecunia non olet, eh?
Definition of financial services
I've never advertised through Google, but once looked into it so I'm still on their mailing list. Got an e-mail about this issue today. The restrictions only apply to 'financial services ads' (whether or not regulated by the UK FCA).
But a lot of what ordinary folk would consider to be financial services are actually outside the scope. I quote:
"Ads related to the following categories will not be considered financial services for the purposes of this policy, but are still required to comply with all other Google Ads policies:
• Products in scope of our Debt services policy
• Products in scope of our Complex speculative financial products policy: contracts for difference, rolling spot forex, financial spread betting. Ads for this category will be able to target UK users seeking financial services as long as they meet the requirements of our Complex speculative financial products policy and complete verification, if requested by Google.
• Gambling (see our Gambling and Games policy)
• Products in scope of our Cryptocurrencies, Credit repair, and Binary options policies"
So still plenty of scope for shysters to advertise.
Joint and several liability …
… to include all parties in the advertising chain. And that includes storefronts servicing "merchants".
And no, you may not demand up-front sureties, deposits, bonds etc. from your advertisers.
Oh great...
Now the FCA has gone all Canute on us. Some things aren't possible, they just make you look stupid. Criminalising people who aren't in this country is utterly pointless.
"we think a permanent and consistent solution requires legislation"
Yes it does, otherwise you're counting on a private company to Do What's Right.
And that has never backfired, now has it ?