UK arm of international charity the Salvation Army hit by ransomware attack
- Reference: 1625048706
- News link: https://www.theregister.co.uk/2021/06/30/salvation_army_ransomware_attack/
- Source link:
A Salvation Army spokesperson confirmed the evangelical Christian church and charity was compromised, and said it alerted regulators in the UK. She told us:
“We are investigating an IT incident affecting a number of our corporate IT systems. We have informed the Charity Commission and the Information Commissioner’s Office, are also in dialogue with our key partners and staff and are working to notify any other relevant third parties.”
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She continued: “We can also confirm that our services for the vulnerable people who depend on us are not impacted and continue as normal.”
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The Salvation Army refused to give any further information, such as the identity of the criminal attackers, or the volume and type of data accessed by the them. To date, nothing has emerged on known ransomware gang sites.
Sally Army staff and volunteers should keep a close eye on bank statements for mysterious transactions, and for correspondence suggesting new accounts have been opened with financial service providers. Ransomware gangs typically resell stolen information to other criminals for further exploitation.
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Jake Moore, a cyber security specialist with Slovakian antivirus firm ESET, told The Register : “It is vital that those who could be at risk are equipped with the knowledge of how to mitigate further attacks. The first few days and weeks after a breach are the most important, as criminals will be quick to take advantage of the situation and strike while they still can.”
The Reg was told by sources that the Salvation Army first became aware of the attack around a month ago, which we are told affected a London data centre used by the organisation.
Army reserves
According to its [5]full accounts for the year 2020 the two charity trusts registered by the UK arm of the org registered revenues of £240.822m and £160.4m respectively.
Fund balances brought forward for the SA Trust were £631.16m as of 31 March 2020 and for the SA Social Work Trust, general reserves amounted to £8.2m.
The UK arm of the charity - which has branches worldwide - calls itself "the largest provider of welfare services in the UK after the government". The Salvation Army won a [6]£280m 2020 Modern Slavery Victim Care Contract with the Home Office last year. Under the deal, the SA provides "accommodation, support and assistance to potential victims of modern slavery and human trafficking to assist in their recovery" from June 2020 until June 2028.
It also does public sector work in other countries, notably France, Canada and the US. [7]Forbes estimates it as the fourth largest charitable org in the US, with annual revenues of $3.3bn, $2.2bn of which is privately donated.
Home working
In 2018, the Salvation Army in the UK [8]told Charity Digital it had replaced its PC-based network with a Citrix Virtual Desktops system, allowing workers to connect to its IT system securely from a range of devices, including Dell Qyse thin-client terminals set up for home working.
“Those who may believe they have had their details taken ... must contact their banks to add extra fraud protection and to be on guard for extra attempts such as unsolicited calls or emails phishing for extra information,” added ESET’s Moore.
Other infosec industry sources suggested that the Conti or Pysa ransomware gangs might have been behind the attacks. Conti was the strain of ransomware deployed by the WizardSpider gang, who perpetrated [9]the Irish Health Service attack , which came within a whisker of paralysing Irish hospitals as staff were forced to fall back to paper-based processes from the pre-computer era.
Pysa, meanwhile, has been seen [10]targeting schools and other such “soft underbelly” targets — and was also [11]the criminal crew behind the Hackney Council hack late last year.
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An ICO spokesperson confirmed the Salvation Army had reported an incident to it and told us: “People have the right to expect that organisations will handle their personal information securely and responsibly. If an individual has concerns about how their data has been handled, they should raise it with the organisation first, then report them to us if they are not satisfied with the response.”
The Charity Commission told us: “In line with our guidance, the charity has submitted a serious incident report in relation to this matter. We are currently assessing this information and cannot comment further at this time.”
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[5] https://www.salvationarmy.org.uk/about-us/annual-review-and-accounts
[6] https://www.contractsfinder.service.gov.uk/notice/247ccd4d-b43a-497d-8573-d869f2ae4680?origin=SearchResults&p=1
[7] https://www.forbes.com/lists/top-charities/#6c56f5155f50
[8] https://charitydigital.org.uk/topics/topics/the-salvation-army-boosts-remote-working-5383
[9] https://www.theregister.com/2021/05/14/ireland_hse_ransomware_hospital_conti_wizardspider/
[10] https://blog.malwarebytes.com/threat-spotlight/2021/03/pysa-the-ransomware-attacking-schools/
[11] https://www.theregister.com/2020/10/13/hackney_council_hacked_hackers_cyberhack/
[12] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YNyVJfrmrhSxafmXzoFXywAAAIc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0
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Re: dirty pool, dude
Yeah – they should have at least gone for the JWs, or probably the Cult of Scientology (at least they have money).
Re: dirty pool, dude
Maybe they have and neither have noticed/admitting ?
But, still, Sally Army... that's just low.
Re: dirty pool, dude
Not sure you're aware what the Sally Army does. Could be worse, but... Hungry or homeless non-Christian? Just say a Jesus prayer out loud and they'll give you food and a bed for the night. Gay? Better not mention it.
Re: dirty pool, dude
What a bizarre comment.
They don't care what religious beliefs you have or sexual orientation - no-one who is in need of help would normally be turned away unless there is a genuine lack of resource. For example, you can sleep 100 people in a hostel built for 50. The same applies for things like food parcels. You can only hand out what is available.
There frequently is a reluctance to hand out cash though - but unfortunately people will insist on using it for what they want, rather than need.
Re: dirty pool, dude
"They don't care what religious beliefs you have or sexual orientation - no-one who is in need of help would normally be turned away"
That simply isn't true. Hence the criticism the Sally Army has faced ever since its inception. The SA claims no-one is turned away, but won't answer questions about how many people choose to leave empty-handed and without a bed to sleep in rather than comply with the conditions placed on their charity. Telling someone you'll only help them if they 'repent' or 'accept Jesus as their saviour' is pretty much the same as turning them away in many cases.
Charity with conditions attached isn't true charity, it's exploiting people who need charity. The SA freely admits that they aren't strictly charitable, they're proselytic.
Re: dirty pool, dude
If you believe that to be the case, maybe you should go and visit the many SA centres in the UK which really, really don't do that.
Maybe you could volunteer, so you can experience that help in action. Many centres are desperate for help. And in fact, many Salvation Army church buildings are stretched for space at the moment, as areas normally devoted for worship and community programmes (like toddler groups, cooking lessons, employment workshops) have been taken over to store food and other necessary shopping to help people in the community.
The Salvation Army is a church, first and foremost, with the hope is that the friendship and charity will lead them to faith. But it will not be forced on them.
Re: dirty pool, dude
You might be confusing the American version of Sally's Army with the real thing that was invented in the UK...
Re: dirty pool, dude
The lowest I heard of were a pack of data thieves who went after a Florida hospice, deliberately looking for the personal details of the recently deceased. That gave them the widest window for identify theft, with the bonus that the crime might never be discovered by the executors.
Re: dirty pool, dude
Maybe they'll unlock it if the Sally Army all say a prayer to Satan/Cthulu/IFSM...
Tough one
On one hand, ransomware is used by scumbags. On the other hand, Salvation work to combat modern slavery but take advantage of the Workfare scheme in the UK, have ongoing discriminatory attitudes towards the LGBTQ+ community in the USA and have child sex abuse investigations ongoing in Australia.
Re: Tough one
While I agree with you - the Salvation Army do a lot of good beyond what people think.
They are the largest provider of social care outside of government both providing accommodation, but also things like helping hands schemes to assist people who can't get out to do shopping etc, work on modern slavery, provide a (free) person tracing service and so on. Many of the activities are made more complicated as government rules make a lot of the work more difficult.
As an organisation they have an inclusive policy, but as with many churches and religious bodies round the world, they are struggling to work out the issues round diversity, but it is something that is constantly being discussed within the organisation including the advisory groups away from the main leadership teams.
The other thing most people don't realise is that the Salvation Army's beliefs while being Biblically based, are also set down as an act of Parliament. In addition the act also controls aspects of how the organisation is structured.
Re: Tough one
>churches and religious bodies .... are struggling to work out the issues round diversity
And D-Day was multiple officer-involved-shootings at an ANTIFA protest
Re: Tough one
I might disagree with your comment (or not, question is still open), but I like the way you phrased it ^^
Re: Tough one
Even if you are correct, then how does a ransomware attack help!?
I'm surprised
You'd have thought somebody there would've been banging the drum about security
Re: I'm surprised
Should have installed the latest version of the Shield of Faith...
Re: I'm surprised
Stand firm then, with the belt of truth buckled around your waist, with the breastplate of righteousness in place, and with your feet fitted with the trainers that come from the Sports Direct of Wrexham. In addition to all this, take up the leggings of genital discomfort, in which you can perform the yoga of the municipal leisure centre. Take the baseball cap of misguided fashion sense and the iPhone of personal distraction, which is the word of Jobs.*
*Different translations vary on the exact wording of these points.
Holy guacamole
Do members of the later day IT scourge have to wear special under garments... underpants of the scourge
BibleSEC
You’d have thought with all their systems being hosted on Temple OS they would be safe, security by obscurity, but apparently not so
In 2018, the Salvation Army in the UK told Charity Digital it had replaced its PC-based network with a Citrix Virtual Desktops system, allowing workers to connect to its IT system securely from a range of devices, including Dell Qyse thin-client terminals set up for home working.
Oh, that's secure, so everything is OK then, no worries.
Backups
I'd hope they have a good server backup strategy in case it turns into ransomware.
They should have the very important eternal backup plan covered.
dirty pool, dude
Really, the Salvation Army? does my head in, really!