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Hubble memory errors persist despite NASA booting long-idle backup payload computer

(2021/06/28)


[1]NASA has fired up the Hubble Space Telescope's backup payload computer to find that the spacecraft still has problems.

The primary payload computer halted on 13 June, ceasing collection of science data and tripping the veteran observatory into Safe Mode. Troubleshooting has continued ever since.

[2]Last week NASA engineers decided to fire up the backup payload computer, which has not booted since its installation by the last Space Shuttle servicing mission, STS-125, in 2009.

[3]

Despite trying multiple combinations of hardware from both the primary and backup computers, engineers found the same error – commands to write to or read from memory failed.

[4]Hubble’s cosmic science is mind-blowing, but its soul celebrates something surprising about us

[5]Hubble Space Telescope may now depend on a computer that hasn't booted since 2009

[6]Hubble Space Telescope sails serenely on in safe mode after efforts to switch to backup memory modules fail

[7]Hubble Space Telescope to switch to backup memory module after instrument computer halts

Noting that "it is highly unlikely that all individual hardware elements have a problem," the team has spread the fault-finding net a little wider.

Having looked at the Central Processing Module (CPM), the interface bridge between the CPM and other components, a communications bus, and the memory modules, the team is now looking at the Command Unit/Science Data Formatter (CU/SDF) as well as the power regulator.

[8]

The former is responsible for formatting and sending commands and data around the spacecraft as well formatting science data for transmission to the ground while the latter is supposed to ensure a steady constant voltage supply. "If the voltage is out of limits," said NASA, "it could cause the problems observed."

The CU/SDF module and the power regulator both have backups should either (or both) turn out to be at fault. The team will also continue remotely prodding the Science Instrument and Command and Data Handling (SI C&DH) unit (where the payload computers and CU/SDF modules are located) in the hope of tracking down other causes for the outage.

[9]

It appears that scientists have at least another week without the services of the space telescope as hardware assessments continue. On the plus side, "the telescope itself and its science instruments remain in good health and are currently in a safe configuration," even if the elderly hardware behind the scenes does not appear quite so happy. ®

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[1] https://www.nasa.gov/feature/goddard/2021/operations-underway-to-restore-payload-computer-on-nasas-hubble-space-telescope

[2] https://www.theregister.com/2021/06/24/hubble_space_computer/

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/science&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YNnyH4@CXEjLGcz4iXLm6QAAAEM&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[4] https://www.theregister.com/2021/06/28/hubbles_cosmic_science_is_mindblowing/

[5] https://www.theregister.com/2021/06/24/hubble_space_computer/

[6] https://www.theregister.com/2021/06/21/hubble_memory_fail/

[7] https://www.theregister.com/2021/06/16/nasa_hubble_outage/

[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/science&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YNnyH4@CXEjLGcz4iXLm6QAAAEM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[9] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_offbeat/science&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YNnyH4@CXEjLGcz4iXLm6QAAAEM&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[10] https://whitepapers.theregister.com/

I wonder if ...

Bartholomew

If NASA put all the people who worked on this 30+ years ago, and who are still alive, in multiple virtual rooms and had them bounce around a few ideas. Would it be cheaper and faster than having people today look at the problem. Would 30+ year old knowledge (some of which would no doubt be obsolete, upgraded by standard scientific rigor) converge on the exact cause of the problem and maybe suggestions for possible solutions (if any exist) faster ?

Have they tried

Kevin Fairhurst

Turning it off, and on again?

Re: Have they tried

bazza

Always worth asking, but I think that in this case they have tried that.

Re: Have they tried

John Robson

It's something you avoid doing in space - if it doesn't boot then you're completely out of options.

Of course the advantage of redundant equipment is that they can boot up the second compiter whilst still talking to the first.

Re: Have they tried

bombastic bob

yeah those "El Cheapo" power supplies never last very long, do they?

Maybe they could blow it all out with some canned air, and put a desktop fan on it to help keep it cool...

Perhaps...

Christopher Reeve's Horse

the telescope has taken one PEEK too many?

Maybe it just needs a POKE?

etc...

Re: Perhaps...

Chris G

Precisely!

A well considered application of percussive maintenance is probably all that is stopping it from it's celestial peeping.

Re: Perhaps...

Anonymous South African Coward

Maybe a RANDOMIZE USR 1331 command for some funky stuff?

BTW try it out on a Speccy and see what happens :)

Forgot to renew the support agreement?

Pete 2

> The primary payload computer halted on 13 June

Because the warranty ran out on 12 June.

Disgusted Of Tunbridge Wells

Somebody didn't like being looked at.

Korev

Yeah, it’s in a lot of Hubble…

Anonymous Coward

Jeff, while you're taking Blue Origin out for its run, could you just take a little detour via Hubble... oh, and can you remember to get a pint of milk on the way back

Faulty windows?

x 7

Or faulty mirrors\?

Give it a thump? Somehow.

TVC

Any opportunity for a bit of percussive maintenance?

Why on earth do people buy old bottles of wine when they can get a
fresh one for a quarter of the price?