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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

There was a crooked man who bought a crooked M1 iMac, and we presume they lived together in a little crooked house

(2021/06/15)


Poor old Apple. First came [1]"Antennagate" , then [2]Butterflygate , then [3]"Batterygate" . Now, owners of the M1 iMac are complaining about slightly lopsided screens.

For obvious reasons, we're calling it "Crookedgate".

Taking to [4]Reddit and the official [5]Apple Support Community , some M1 iMac early adopters have reported receiving units with stands positioned at a slight angle.

[6]

This deviation can be measured by taking a ruler and measuring the distance between the bottom of each corner of the display and the desk surface. On the Apple Support Community, one user reported a difference of just 0.1mm, while YouTuber Faruk Korkmaz claimed his iMac is 0.4mm askew.

[7]

[8]

While that doesn't sound like much, the normal clearance between the M1 iMac's display and the underlying surface is just 8cm.

[9]Youtube Video

[10]

"When it was time to take the beauty shots, I noticed it hanging a little to the side," said Korkmaz, who runs the popular iPhonedo channel. "Once you see it, you can't unsee it."

As iFixit learned in [11]its recent teardown , Apple has opted to mount the M1 iMac with seven Torx screws. Conceivably, this issue could be remedied by unscrewing and reattaching the stand.

[12]Apple, it's OK. Seriously. You don't need to blind your iOS 15 engineers to prevent leaks

[13]With incoming iOS 15, update refuseniks will be given choice to stay where they are while still receiving security patches

[14]Apple ditches support for pre-2015 MacBook Air, Pro laptops with macOS Monterey

[15]Apple's macOS 12 adds improved virtualization though no sign of anything like Boot Camp on M1 silicon

True to form, this task is easier said than done. Presumably to give the machine a more streamlined aesthetic, Apple has placed the screws on the interior of the iMac. To gain access, punters would have to physically remove the display panel, which requires [16]a special tool to cut through the adhesive holding it in place.

We suspect most people would find it less stressful to simply return the device to Apple if they're still within their returns window, or otherwise make a booking at the Genius Bar to get it fixed. Or they could - perish the thought - ignore it and buy a PC.

The Register asked Apple whether this is a recognised problem, how widespread it is, and what it recommends customers do in order to achieve a perfect 180˚angle.

[17]

We note Apple currently has a market capitalisation of $2.18 trillion. Spirit levels can be [18]found on Amazon for less than £2 . ®

Get our [19]Tech Resources



[1] https://www.theregister.com/2010/07/30/pa_consulting_group_iphone_4_tests/

[2] https://www.theregister.com/2018/05/04/apple_macbook_pro_keyboard_petition/

[3] https://www.theregister.com/2017/12/22/apple_sued_iphone_cpu_speed/

[4] https://www.reddit.com/r/apple/comments/nzty91/some_imacs_are_shipping_crooked/

[5] https://discussions.apple.com/thread/252834820

[6] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YMkjAD3jrpBObp1s-z5aEwAAAEA&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YMkjAD3jrpBObp1s-z5aEwAAAEA&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YMkjAD3jrpBObp1s-z5aEwAAAEA&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[9] https://www.youtube.com/watch?v=kK7ajHzd5yw

[10] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YMkjAD3jrpBObp1s-z5aEwAAAEA&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[11] https://www.theregister.com/2021/05/26/m1_imac/

[12] https://www.theregister.com/2021/06/10/apple_ios_15_leak_prevention/

[13] https://www.theregister.com/2021/06/08/ios_15_update_choice/

[14] https://www.theregister.com/2021/06/08/apple_ditches_support_for_pre2015/

[15] https://www.theregister.com/2021/06/08/macos_12_virtio_virtualization/

[16] https://www.theregister.com/2021/05/25/m1_imac_ifixit_teardown/

[17] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_onprem/personaltech&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YMkjAD3jrpBObp1s-z5aEwAAAEA&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[18] https://www.amazon.co.uk/Silverline-987512-Single-Magnetic-Pocket-Spirit/dp/B00NB1G75M/

[19] https://whitepapers.theregister.com/

DJV

"The Register asked Apple whether this is a recognised problem, how widespread it is, and what it recommends customers do in order to achieve a perfect 180˚angle."

And are you expecting any sort of answer from Apple prior to the return of the Great Prophet Zarquon?

iWedge

Eclectic Man

Apple will shortly be introducing the iWedge, to place under the iMac stand to make the screen level. It will be made of the best expensivium alloy, come in a complementary colour for your new iMac and cost no more than US$199.99 (plus applicable taxes and shipping costs).

(I admit to owning and using an old iMac, and therefore being a complete hypocrite and idiot nerd.)

Re: iWedge

J. Cook

"Apple will shortly be introducing the iWedge, to place under the iMac stand to make the screen level. It will be made of the best expensivium alloy, come in a complementary colour for your new iMac and cost no more less than US$199.99"

FTFY.

Re: iWedge

Eclectic Man

@ J. Cook: thanks for correcting the typo.

Re: iWedge

Paul Hovnanian

"Apple will shortly be introducing the iWedge"

IMO, that will only make things worse. Imagine the OCD triggered in a person that can already spot 0.1mm in 80mm when the base doesn't sit perfectly flat on a glass desktop (undoubtedly meticulously cleaned of all dust and fingerprints).

Apple needs to rebrand this as the Cubist iMac.

Maybe it's the desks that crooked

Anonymous Coward

They should use a good sized level and make sure the desk top is truly flat and level.

Or more seriously, maybe they just need to put a shim under the stands low side. Probably would only need one sheet of paper to fix the 0.1 mm tilt. Might even need to find a thin enough paper so it's not too much. The 0.4 mm might take a bit more, may need to fold the paper once or twice. And remember to use tape to hold it in place. Oh my, the tape might make it tip the other direction. Remember to test with the tape already applied.

NoneSuch

"As iFixit learned in its recent teardown, Apple has opted to mount the M1 iMac with seven Torx screws. Conceivably, this issue could be remedied by unscrewing and reattaching the stand."

Yes, but you are not allowed to work on your own gear. You have to let an official Apple repair facility do it and get a 350 Pound bill for your convenience.

Ace2

This is nonsense and you should stop posting it.

doublelayer

"This is nonsense and you should stop posting it."

Why? Because the user can do it themselves? The article says that involves ripping off the display panel. I'm sure that voids a warranty and is not the easiest thing to put back on. Because it's not problematic to take it in for repair and have someone else rip off the panel? Because, although they probably won't bill you, they are likely either to say it's not covered or give it back with some other defect caused by the invasive repair which is needed to disconnect two external parts from one another. I repaired an iMac for a friend a while ago. Back then, the method for detaching the stand was A) activate latch, B) fold stand in farther to reveal screws, C) remove screws. The choice of assembly is entirely on Apple.

Now I don't think I would really notice and care about the screen being slightly slanted, but I've also not experienced it. If you agree that it is a problem, then the complaints about what it would take to repair are valid. If you don't agree that it's a problem and that's your argument, it wasn't clear from your writing.

Just

redpawn

re-purpose your old apple gear as shims. Remember those old iphones and ipod touches? Oh, you threw them out? Still available on ebay, problem solved.

I am David Jones

I assume the article should state 1mm and 4mm because there is no way that a 0.4mm discrepancy across a monitor of that size would be noticeable.

The Oncoming Scorn

You've clearly never worked with energy traders.

Ilsa Loving

"Here's a piece of paper you can slip under one corner. Now stop wasting my time."

Anonymous Coward

In the YouTube video the monitor is out by 1mm and I imagine it is noticeable once you've noticed it although from the video I doubt I would have noticed it in the first place especially considering the distance between corners. I doubt any one would notice or could even measure a 0.1mm discrepancy.

Doctor Syntax

I suppose you could put a sheet of paper under one side of it to straighten it up. I'm sure Apple will be prepared to sell suitable paper for only a few hundred local currency units were sheet.

snowpages

Just put one or two of the local currency units under one side - cut out the middle man...

This is due to monitors being so wide these days...

Ken Moorhouse

...that the curvature of the earth has to be taken into consideration when mounting them.

Re: This is due to monitors being so wide these days...

The Oncoming Scorn

That will upset a few flat-earthers having the proof on the desktop.

Can I get...

IGotOut

A ruler accurate to. 1mm.

Thanks

Re: Can I get...

Eclectic Man

https://en.wikipedia.org/wiki/Calipers

"Vernier calipers commonly used in industry provide a precision to 0.01 mm"

Re: Can I get...

yetanotheraoc

You'll have a hard time measuring a gap using a caliper. Perhaps you want a feeler gauge instead.

Re: Can I get...

SW10

You'll have a hard time measuring an 8.04cm gap using a feeler gauge

You're looking at it wrong

HildyJ

Coming soon iNeck - a neck brace to tilt your head to the approved iAngls.

Pennsyjohn

As a long time Mac Tech, I can say that if you had taken it to our shop, under warranty, it'd been fixed ASAP. Unless the swivel mount is not mounted right, you get crooked display and the thing has a tendency to not stay in the position you wan it in.

Easy fix, so long as you are VERY careful with the screen. Having cracked a few before I learned the method, it ain't a user fix.

So... The M1 iMac is pretty good then?

Ilsa Loving

I'm sorry but the only people who are going to notice a 0.1mm (that's one tenth of one millimetre) are people who have had eye transplants from bald eagles. I mean, take a ruler and look at how long 1 millimetre is. It's pretty darn small. I can almost accept someone noticing a half millimetre tilt, but a 0.1mm tilt? I'm sorry no. Furthermore, I'd like to see a comparison between these iMacs and other monitors out there. I'm willing to bet a weeks worth of Tim Hortons that this is completely normal across all monitors.

This smacks of "looking for any excuse at all to disparage Apple", and it's really pathetic. Apple has more than plenty of actual legitimate and consequential failings that to argue over something so idiotic accomplishes nothing but muddy the waters and take focus away from real issues (such as their hostility to self-repair).

Re: So... The M1 iMac is pretty good then?

Paul Hovnanian

"Furthermore, I'd like to see a comparison between these iMacs and other monitors out there."

It's been a few years since I went monitor shopping. But I can't recall finding any that were not easily adjustable in three axis (roll, pitch and yaw).

Re: So... The M1 iMac is pretty good then?

Anonymous Coward

My 83 year old mother(!) was going to buy an M1 iMac but didn't in the end solely because the monitor is fixed and she didn't think she would be able to angle it appropriately to use with her arthritic joints. (She eventually bought a separate monitor and an M1 MacBook Air). Why did Apple think a fixed monitor was a good idea?

Re: So... The M1 iMac is pretty good then?

yetanotheraoc

The funny thing is, I bet Apple will take this seriously. A lot of the premium Apple charges is for the perception of better, so if the perception is of worse, or even simply not as good as it could be, they will care. Even if the perception is wrong, it's not wrong. Anyway, it's a lot less painful to placate a few over-the-top perfectionists than to reverse course and allow right-to-repair for all.

Economics is extremely useful as a form of employment for economists.
-- John Kenneth Galbraith