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  ARM Give a man a fire and he's warm for a day, but set fire to him and he's warm for the rest of his life (Terry Pratchett, Jingo)

'No' does not mean 'yes'... unless you are a scriptwriter for software user interfaces

(2021/03/12)


Something for the Weekend, Sir? "Let me be absolutely clear about this…" As soon as you hear these words, you know the rest of the sentence will be evasive, meandering, and vague.

Language is an amusing and infuriating kludge of ambiguity. Getting yourself understood within the IT industry is a particular challenge. Even everyday desktop interactions with software requires a big conceptual leap of faith into a universe of virtual proxy objects associated via increasingly freaky nomenclature.

[1]

Files? Folders? They're not really there, but OK, we can pretend. Easy. Then, quite out of the blue, we get crazy stuff such as Volumes, Clouds, Signals and Platforms. I hate to break it to you but these words do not conjure the same concepts in the minds of ordinary, sane people as they apparently do with IT people.

[2]

Click to enlarge

[3]

For example, it makes perfect logical sense to an IT person interested in cryptocurrency investment to track how long it will take Bitcoin to travel 384,400km into space. For every dollar increase in exchange value, the world's favourite crapto gets a kilometre [4]closer to the Moon .

What, wait… the Moon? Er, what for? Oh, you silly fellows, it's obvious! As the website proclaims: "Crypto going to the moon has been a dream for many crypto hodlers (sic) since the inception."

Nope, that sentence means nothing to me, either. It might explain Elon Musk's newfound interest in the subject. Perhaps one of you incepted hodlers out there can help me out as I'm baffled. It's enough to drive me to drnik. Mine's a gass of scoth, please.

Writing as someone who works a bit with words, I believe the appropriate choice of words is important to convey not just meaning but intention. Back in my old magazine sub-editing classes, the discussion would inevitably wander towards those perennially annoying points of English-language pedantry such as when to use the word "fewer" instead of the word "less". The prevailing point of view argued that most people don't know the difference and even those who do will immediately understand what you mean anyway. Insisting on making an issue of it is therefore unnecessarily divisive.

My counter-argument was that those people who do know the difference notice the error. Pedants get annoyed; literate readers assume you are lazy. By using inappropriate terms or words used incorrectly, you alienate these people and lose them as readers. But by using the right words, everyone is content and you keep all your readers. Therefore making the effort to get it right is, by definition, more inclusive.

Of course, if a fundamental lack of vocabulary is the problem, use icons instead.

This week Adobe released new versions of its video editing and motion graphics applications Premiere Pro and After Effects. Both updated programs have ditched certain terminology from its user interface that were considered gender-specific. Master Styles are now just called Styles , for example, and Master Clips have been renamed Source Clips . It is likely that the company will roll out equivalent UI changes in its other software products this year.

There will always be wags who think it hilarious to claim we will be forced to rename menus as persons-us . Those persons – all of them men, by the way – just need to grow up a bit. Surely you've noticed there is a general movement in the IT industry to rethink some of its use of old-fashioned terminology. Hence browsers, ad-blockers and antivirus software are ditching blacklist and whitelist in favour of uncontentious alternatives such as blocklist and allow list .

Are you for reel? How the Compact Cassette struck a chord for millions [5]READ MORE

I happen to support this movement. Language changes over time and it helps when the change is deliberate. Hence we modern types get to choose between Dark mode and Light mode interfaces. No doubt the objectors would prefer something more traditional, such as Coal Shed mode and Candelabra mode . These types probably spell "today" as "to-day" and pepper their conversation with phrases such as "my good fellow". Oh I am bored with running my software in Misery mode , they'll cry, I much prefer Gay mode .

Personally, I would like to extend this movement to make all use of words in UIs more inclusive. User-facing notifications could use plainer language. For example, Yes/No/Cancel buttons in dialog windows could be reworded more honestly as:

[YES] —> [YES]

[NO] —> [NO BUT YOU WILL ASK ME AGAIN LATER REPEATEDLY UNTIL I CLICK YES]

[CANCEL] —> [YOU WILL DO IT ANYWAY WHEN I'M NOT LOOKING]

Messages about how browser cookies are used could change too. Instead of the obscure Functional only. For basic operation of this website , the message could make it easier to understand, thus: This cookie will record every click in perpetuity and intrusively track every metadata concerning your existence right down to the roots of your pubes.

My personal pet hate is the About [app name] menu command found in every software product. This is long overdue an overhaul in terminology. It should be phrased to say: Show a diddy little rectangle containing our company logo, the current year in case you have forgotten it (useful for time-travellers and dementia sufferers) and some names of people who work here, but absolutely fuckity-wank-all about the app.

Words are important, right?

[6]Youtube Video

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Alistair Dabbs is a freelance technology tart, juggling tech journalism, training and digital publishing. Nothing to do with the topic of this week's column but he wishes a fond farewell to Lou Ottens, [8]creator of the audio cassette at Philips, who passed away last Saturday. The device gave a certain generation many hours of joyous entertainment retrieving platefuls of magnetic spaghetti from jammed in-car cassette players while hurtling down motorways. The writer intends to adorn a nearby tree with some of Lou's invention in his honour. More at [9]Autosave is for Wimps and [10]@alidabbs .

Get our [11]Tech Resources



[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YEueLIvOf7XUpTsW7nKdLgAAAMc&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[2] https://regmedia.co.uk/2017/06/05/dabbs-glovax1.jpg

[3] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YEueLIvOf7XUpTsW7nKdLgAAAMc&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[4] https://cryptoparrot.com/crypto-moon

[5] https://www.theregister.com/2013/08/30/50_years_of_the_compact_cassette/

[6] https://youtu.be/8Gv0H-vPoDc

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_software/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YEueLIvOf7XUpTsW7nKdLgAAAMc&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.theregister.com/2013/08/30/50_years_of_the_compact_cassette/

[9] https://autosaveisforwimps.substack.com

[10] https://twitter.com/alidabbs

[11] https://whitepapers.theregister.com/

My new favourite idiom

Loyal Commenter

"fuckity-wank-all"

Re: My new favourite idiom

b0llchit

But that would exclude the non-wankers and those who cannot wank at all due to bodily shortcomings. Then you are insulting the gender-less, who cannot or will not fuck anything at all. And last but not least, there are some who do not want to be classified under the "all" label because they feel special about themselves and deserve special treatment.

/s

Lets face it, you cannot say anything without insulting at least one other fuckity-wank-all.

Cheers.

Re: My new favourite idiom

A.P. Veening

Lets face it, you cannot say anything without insulting at least one other fuckity-wank-all.

And even if you somehow manage, you will have insulted at least one wankity-fuck-all ;)

Fursty Ferret

I'm actually a big fan of removing offensive and anachronistic terminology. Seems an obvious and thoughtful thing to do.

But it needs to be done properly. We have a system that runs three instances on three independent machines - originally "master", "slave", and "backup". The slave machine ran in lockstep with the master, and the spare was there ready to take over if both fell over (but had a 30 second startup time).

Unfortunately the manufacturer decided to replace "slave" with "spare", which caused endless confusion.

Here's the next step - removing outdated names:

Anonymous Coward

E.g.

https://www.sciencemag.org/careers/2021/02/new-more-inclusive-journal-policies-ease-author-name-changes-published-papers

While in principle it seems to be quite enlightened, any implementation is going to lead to some measure of bibliographic confusion between new, past, and new-past literature and citations thereof. I thought the old "Hanbury Brown and Twiss" vs "Hanbury-Brown and Twiss" vs "Hanbury, Brown, and Twiss", vs "Hanbury and Brown Twiss" problems were quite enough!

Re: Here's the next step - removing outdated names:

Doctor Syntax

I had quite enough problems working out how to parse one name: William Paley Baildon. Was Paley part of the surname or not?

IIRC, not.

Loyal Commenter

Yes, "primary" and "secondary" would be much clearer terminology here. Or even "active" and "passive". This smacks of someone being told to change it by their boss, but not being told what to change it to, and not being given the guidance or context to make a correct choice. As a developer, this sort of thing is the bane of my existence.

Distinctions

Mike 137

" I'm actually a big fan of removing offensive and anachronistic terminology. "

Interesting juxtaposition. "Offensive" and "anachronistic". The first is a matter of morals (or at worst, ethics). The second is entirely a matter of fashion, which has no moral, or even ethical, dimension. As far back as 1909 G. K. Chesterton proposed that to call oneself a "modernist" was no more sensible than to call oneself a "Thursdayist".

All these attempts to purge technical vocabulary seem to be predicated on a failure to recognise that the words are of themselves neutral. The offence is to use them pejoratively on people . Machines can't get offended (except possibly HAL), but people can, and we shouldn't do it.

Re: Distinctions

Anonymous Custard

Ah yes, but I never could get the hang of Thursdays...

(RIP Douglas...)

Re: Distinctions

Loyal Commenter

Taking offence might be a matter of morals/ethics. Giving offence, not so much. You might be offended by my shirt, or might not. If I call you a cunt for dissing my shirt though, there's not really a question about whether I'm being offensive, and deliberately so. Whilst there might be a fair amount of grey space in the middle, sometimes things really are black and white clear-cut.

Re: Distinctions

GlenP

If I call you a cunt for dissing my shirt though, there's not really a question about whether I'm being offensive, and deliberately so

Only in your (and my) culture. In some cultures the word is considered mild swearing at most and calling someone a c**t would be friendly banter.

Re: Distinctions

Anonymous Coward

You mean in Glasgow, don't you? Here on the East coast calling someone a c*nt in banter could result in a glass in the face...

Re: Distinctions

WanderingHaggis

Growing up in Glasgow using archaic medical terminology like c**t to describe someone was not considered wise unless you could run quickly or were ready to take them on.

Re: Distinctions

Loyal Commenter

Well yes, the offensive intent is codified in the manner of communication, and the cultural and personal references that may be in play. Without getting too philosophical about it, I'm pretty sure it's easy enough to be clearly and unambiguously, deliberately offensive to another person who has the same cultural background as yourself. It is also pretty clear that people can take offence where none is meant, and also to affect offence where none is either intended, or in truth, taken.

Culture does, of course, change over time. Whilst calling someone a cunt is considered offensive now (my spell-checker even tells me "this word is considered offensive"), it is arguably less so than it would have been, say, 50 years ago. If you go back further to the origins of the word, it was originally not considered offensive at all before some time around the 18th century.

Cultural differences

Anonymous Coward

Not long after they were married, my N. Irish Grandad called my English Granny a 'silly sod' for something harmlessly daft that she had done.

He meant it affectionately in the Irish sense of a lump of turf, she took it in the English Methodist sense of 'sodomite'. Ructions ensued...

Re: Distinctions

Doctor Syntax

I don't find the grey space in the middle of your shirt offensive but it can be black and white whilst still being cut with pinking* shears.

* That leads to a whole load of debatable terminology.

Re: Distinctions

Mike 137

Surely "being offensive, and deliberately so" is a matter of ethics at least (those of the deliberate actor) if not indeed morals (ditto). So giving offence deliberately is indeed a matter of ethics or morals.

However there is definite movement of folks that find things to take offence about on behalf of others (usually without asking them), and pressure (even if indirect pressure) from them seems to be a driver of the tech vocabulary "cleanup".

@Mike 137 - Re: Distinctions

Anonymous Coward

You mean we shouldn't do it to people or to machines ?

mdubash

'Mirror' would work.

Nice

Anonymous Coward

graduation photo on the bookshelf.

At first seems remarkable that they all look the same... but then same hat, same robe, similar generic photographer's background, same square-with-oval-hole standard frame, so perhaps it is more remarkable that they ever seem to look different. :-)

Franco

"but absolutely fuckity-wank-all about the app."

Right up there with websites and their "Contact Us" pages. Which contain links to social media pages staffed by work experience kids if they are ever looked at at all.

Loyal Commenter

"Contact us" links really should just go straight to a page that just says, "DON'T". After all, it's what they really mean, especially if it's someone like PayPal.

Lewis Carroll would like a word...

BenM 29

>>These types probably spell "today" as "to-day"

I was recently reading Alice (either, both?) and noticed that the abbreviation for "cannot", in modern idiom rendered as "can't", is rendered "ca'n't" throughout. This is, of course, correct apostrophe use, indicating each omitted letter, but IMHO sadly a departed form from modern English.

As a slight aside, the old form makes the book actually quite hard to read - brain expects the pattern can't, gets ca'n't and has to decode it as letters rather than a token.

/mine's the one with "The Annottated Alice 150th Aniversay Edition" in the pocket

Re: Lewis Carroll would like a word...

Anonymous Custard

This is, of course, correct apostrophe use...

That one may be arguable. When I was taught this (too many decades ago) it was that the apostrophe replaced one or more removed letters. So either can't or ca'n't could be correct, depending on whether the first or second n was the removed one in addition to the o.

Re: can't or ca'n't

Anonymous Coward

surely: cannot --> can[no]t --> can''t :-)

Re: can't or ca'n't

BenM 29

Apparently not....

cannot --> ca[n]n[o]t --> ca'n't ;-)

Personally I like the idea of multiple apostrophes indicating every missing letter but each to their own :-)

when to use the word "fewer" instead of the word "less"

Mike 137

They actually mean different things. "Fewer" applies only to number (counting things) but "less" applies more generally to reductions or comparisons of many alternative kinds. Consequently it is (should be) clear that "less" is the more general and "fewer" the more specific and narrowly applicable term. Consequently using "fewer" outside the numerical context is simply incorrect.

In a similar vein, "impact" is now almost universally used in public rhetoric to indicate any effect of anything on anything else. I got so pissed off by this recently that I spent half an hour with a thesaurus, in which time I identified over 60 specific verbs that have been generally supplanted by "to impact" or "to have an impact on". Each of these specific verbs conveys more information in its appropriate context about the nature (and even in some cases the consequences) of the effect than the general term "impact."

If regret for loss of clarity and precision in communication is pedantry, long live pedantry.

Re: when to use the word "fewer" instead of the word "less"

gerdesj

Less clarity is clearly caused by having fewer clarits available.

Re: when to use the word "fewer" instead of the word "less"

Loyal Commenter

If you really want to wind up pedants, use fewer where it really should be less.

As in, "I couldn't care fewer about Grammar Nazis".

Re: when to use the word "fewer" instead of the word "less"

A. Coatsworth

I think you mean "I could care fewer about Grammar Nazis"

Re: when to use the word "fewer" instead of the word "less"

Loyal Commenter

"England and America are two countries divided by a common language"

George Bernad Shaw (attrib)

This is a great example of how the British and American versions of this idiom differ. Being as I am, British, the American version is obviously wrong. I'm sure any cross-pondians will take the opposite stance. QED.

Re: when to use the word "fewer" instead of the word "less"

A. Coatsworth

That is Interesting. For me as a non-native speaker (who learned American English) the phrase "I could care less" sounds hopelessly wrong, that is why it seemed funny to make the "correction" in the previous message.

I didn't really know there was a British vs American debate about it.

Re: when to use the word "fewer" instead of the word "less"

Doctor Syntax

"Less clarity is clearly caused by having fewer clarits available."

Or by drinking more clarets.

Re: when to use the word "fewer" instead of the word "less"

Doctor Syntax

Is 18 less or fewer than 24? Is a dozen and a half less or fewer then two dozen?

Re: when to use the word "fewer" instead of the word "less"

Mike 137

Simple.

18 eggs is fewer eggs than 24 eggs (as counted objects). 10 is less than 24 (as abstract numbers).

Similarly a dozen and a half turkeys is fewer turkeys than two dozen turkeys, but (etc.)

Alternatively, half a mile is less than a mile (not fewer) but to travel five miles is to travel fewer miles than to travel 10 miles.

Re: when to use the word "fewer" instead of the word "less"

Doctor Syntax

"half a mile is less than a mile (not fewer)"

It's also 4 furlongs fewer than 8 furlongs.

In fact Fowler says "Less can be idiomatically used with plural nouns in certain circumstances, esp. distances"

Re: when to use the word "fewer" instead of the word "less"

Phil O'Sophical

"Fewer" applies only to number (counting things) but "less" applies more generally to reductions or comparisons of many alternative kinds.

Why are there not equivalent forms for "more" ?

Re: when to use the word "fewer" instead of the word "less"

Doctor Syntax

I suppose the pedant would prefer "bigger" or "larger" as the opposite to "less".

Little Red Hen

Jon 88

Dabbsy, I'm a programmer / software developer / engineer (what do those words even mean, really, other than making me sound impressive?) from the American midwest. Your column is generally my favorite one from the Register, and today's showed me that you are a master with words. I hate user interfaces because its really hard to pretend to be a non-computer-literate and also hard to admit how bad my designs are. I spent 800 hours last year building my personal program (a Dungeons and Dragons assistant) and my users were consistently unhelpful saying "come back when its useful". To sum it up, your programs live or die by your user interfaces, and your users are completely unhelpful in building it. Perhaps you know the story of the Little Red Hen? Cheers

Diarrhee of a Wimpy Kid

Anonymous Custard

I don't know what the hell the gender nonspecific person in the top icon had been eating, but it must be powerful stuff as the result has blown his head off...!

That said he's orange anyway, so probably washed down with a Tango.

Pedantry

Neil Barnes

My counter-argument was that those people who do know the difference notice the error. Pedants get annoyed; literate readers assume you are lazy. By using inappropriate terms or words used incorrectly, you alienate these people and lose them as readers. But by using the right words, everyone is content and you keep all your readers. Therefore making the effort to get it right is, by definition, more inclusive.

This. One hundred percent this.

English has a million words to choose from. Let's use the right ones, please, and keep the precision of the language.

Re: Pedantry

gerdesj

"This" what? *twitch*

French vocab

gerdesj

Ta for the new French words. I have no idea how I've managed to get through an entire O level in French without learning some of the essentials relating to digestive distress. Mind you, I did successfully fail it with a grade D.

Re: French vocab

Antron Argaiv

Yes.

ballonnements

The imagery is delightful.

Re: French vocab

Yet Another Anonymous coward

Although O level German took every opportunity to use Durchfall

SCOTH

Claverhouse

That Whisky label looks like it was drawn by Hergé.

Yes/No/Cancel

Warm Braw

This has been my bugbear long before the mere User Interface was elevated to User Experience. Yes and No are opposites, they leave no room for a third option and so confusion is inevitable.

I blame Microsoft for the fact that "No" and "Cancel" have been synonymous in responses to questions such as "Do you like the Mash Report/Piers Morgan?".

On the other hand, the averagely-vacuous "About" box is almost encyclopedic in its content compared with today's typical SPA Home Page - a full-width graphic of nothing in particular, some stock photographs, an e-mall link and a few random words from the Little Book of Trite adorned with a putrid garland of social media logos. I could stand a great deal fewer of that.

Re: Yes/No/Cancel

Hero Protagonist

Shirley you mean “a great deal fewer of *those*”

Diarrhée, Douleurs Abdominales, Ballonnements

Dr_N

Caught orange-handed eating too much foie gras. Vegan? Yeah right, Mr Dabbs.

less versus fewer

2+2=5

There are ever fewer people who prefer fewer but those that prefer less are lesser.

Every silver lining has a cloud around it.