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Creeped-out dev spins up an Ubuntu VM on Azure only to be immediately approached by a Canonical sales rep

(2021/02/11)


An Azure customer has expressed outrage after finding himself on the receiving end of an unexpected LinkedIn message from Ubuntu last night.

The user, Luca Bongiorni, had spun up an instance of Ubuntu on an Azure corporate subscription in order to evaluate some tooling. Sensibly, the subscription is used as a sandbox for the purpose of testing.

[1]

Upon clicking "Add new VM", the first option was [2]Ubuntu 18.04 , according to Bongiorni, which he selected in order to get his Linux kicks. Shortly after, however, a [3]message turned up from an Enterprise Development representative at Ubuntu with the ominous phrase: "I saw that you spun up an Ubuntu image in Azure" and offering to be a point of contact.

I would not have deployed that if I knew someone would stalk me outside corporate channels

[4]

Was Canonical somehow aware of what an Azure customer was doing on the dashboard?

The Register spoke to Bongiorni, who confirmed the sequence of events and noted that "Azure Portal's UI didn't provide any insight on whether that Template was coming with a specific ToS" as he cheerfully chose Ubuntu.

It's a reminder to always check the small print (and icons) as, indeed, the implications of the orange icon were not clear to him. Particularly not that his data would be shared.

"The creepiest thing," he said, "[was] the direct contact on my private LinkedIn account" – which he noted did not share "the same corporate email. Which means that Canonical sales hunted my name down into social medias to reach me directly."

Microsoft and Canonical are certainly good chums. The companies [5]recently boasted of the one-year anniversary of "a partnership that delivers the best and most secure open source for customers" and a co-sell model launched back 2019 that was step up from mere passive engagement.

Certainly, a cold-call message out of the blue would not come under the description of "passive".

While the thought of Canonical's engineers peering over one's virtual shoulder with the tacit approval of Microsoft might appeal, the explanation is likely a little simpler. [6]A look at the terms for the Azure Marketplace throws up this sentence: "If you purchase or use a Marketplace Offering, we may share with the Publisher of such Offering your contact information and details about the transaction and your usage."

A hunt around [7]Ubuntu's legals ( [8]as noted by Twitter user @dezren39) shows a whole section giving the company the green light "To market our products or services to you."

Bongiorni reckoned that the sharing of data was "in some ways" understandable when spinning up a third party's template on Azure, but added: "Make it very clear when you are going to pick a specific VM from the Azure Portal UI.

"I would not have deployed that if I knew someone would stalk me outside corporate channels."

Certainly, something a bit clearer than a little orange icon would be useful to indicate the imminent deployment of the stalkerbots. Or maybe just not doing it at all, hmm?

We asked Microsoft and Canonical for comment but have yet to receive an explanation from either. AWS commentator Corey Quinn reacted in colourful fashion:

Oh my god. [9]@azure had a GOLDEN opportunity to pull a "we don't mine your data, we don't compete with you, WHO KNOWS what [10]@GCPcloud and [11]@awscloud do with your confidential cloud info!"

Instead they legit did exactly what their competitors don't, but we worry about. [12]https://t.co/U4AM0O8rMD — Corey Quinn (@QuinnyPig) [13]February 11, 2021

And Bongiorni? He told us he was considering a switch to a different provider, likely based in Europe, "just to be sure there will be more transparency and more GDPR openness."

He also highlighted a further wrinkle in the story. If Canonical, as an Azure Marketplace Publisher, are handed information about anyone using its templates, could a hypothetical malicious publisher also receive similar?

[14]

"I am very curious to know what else these 'publishers' are getting from Microsoft about me and the machines I spun over the time that relied on their templates." ®

Get our [15]Tech Resources



[1] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YCViqkGtUfSTy84iH5SWQgAAAME&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[2] https://www.theregister.com/2018/04/27/ubuntu_1804/

[3] https://twitter.com/LucaBongiorni/status/1359560585990537216

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YCViqkGtUfSTy84iH5SWQgAAAME&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://pulse.microsoft.com/en/transform-en/na/fa2-canonical-a-partnership-that-delivers-the-best-and-most-secure-open-source-for-customers/

[6] https://azure.microsoft.com/en-us/support/legal/marketplace-terms/

[7] https://ubuntu.com/legal/data-privacy

[8] https://twitter.com/dezren39/status/1359728117443686400

[9] https://twitter.com/Azure?ref_src=twsrc%5Etfw

[10] https://twitter.com/GCPcloud?ref_src=twsrc%5Etfw

[11] https://twitter.com/awscloud?ref_src=twsrc%5Etfw

[12] https://t.co/U4AM0O8rMD

[13] https://twitter.com/QuinnyPig/status/1359769481539506180?ref_src=twsrc%5Etfw

[14] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_security/front&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YCViqkGtUfSTy84iH5SWQgAAAME&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[15] https://whitepapers.theregister.com/

Ben Tasker

I'd move off Azure if that happened to me (I'd need to use Azure first though, which presumably might be part of why it hasn't).

Providing general usage statistics to Canonical makes sense:

- 124 users installed your image today

- 10,000 instances are running your image

If the number of running images plummets, there may be an issue you need to look into.

But forking over user information? Who the hell thought that was a good idea?

Who the hell thought that was a good idea?

Greybearded old scrote

The same people who think a keyboard logger is a perfectly acceptable OS feature.

The cloud is their systems, not yours.

LDS

Your are paying for the privilege of using someone else's system, which of course will track you.... data! data! data! sell! sell! sell!!

thames

Why do you think that Microsoft bought LinkedIn for $26 billion if it wasn't to mine your information and used it to sell products and services to you? The same goes for buying Github for $7.5 billion. Combine this with MS Azure and it gives them a huge amount of data about you which they then link together to find all the connections which you thought you had kept isolated.

The whole point of social media is to mine your personal information, link together data from multiple sources, and use this to target you for sales and marketing efforts. If that sort of thing doesn't appeal to someone, then they shouldn't have Facebook, LinkedIn, or Twitter accounts.

Curious? Really?

oiseau

"... curious to know what else these 'publishers' are getting from Microsoft about me and the machines I spun ..."

Curious?

What else ?

You're dealing with Microsoft and their new chum, Canonical.

There's no need to be curious.

The writing has been on the wall for ages and the answer is absolutely everything .

O.

Re: Curious? Really?

teknopaul

Not sure what the news story is here?

You used someone's product and they know about it automatically.

Guess what happens when you install Chrome? buy an iDevice, boot Windows.

I'd be surprised if your car doesn't phone home.

Your [insert software product] is absolutely certain to.

Re: Curious? Really?

Anonymous Coward

Not sure what the news story is here?

RTFA then

Dear Canonical...

Anonymous Coward

I find this communication distinctly unprofessional & borderline stalking. As such I will refuse to do business with you. Goodbye.

Creeped-out dev...immediately approached by a Canonical sales rep

TVU

This article ought to be accompanied by the Twilight Zone theme music because this is seriously creepy (behaviour).

Doctor Syntax

Ah yes, The Cloud. Somebody else's computer. Their rules but your choice.

Humorists always sit at the children's table.
-- Woody Allen