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Spare a thought for Asos.com techies: Topshop acquisition coincides with deadline for global retail system go-live

(2021/02/02)


IT teams at Asos.com face absorbing massive stock and brand data in the company's £295m acquisition spree while at the same time finishing a global retail e-commerce system project.

The day after the go-live deadline for the online fast-fashion retailer's new Truly Global Retail (TGR), the company announced the acquisition of high-street brands Topshop, Topman, Miss Selfridge, and HIIT from failed retail group Arcadia [1]in a deal worth £295m .

[2]

Asos said it will use its existing warehouse and technology infrastructure to absorb the stock – annual revenue at Topshop alone has been around £800-900m in the last few years. In a statement, the online-only retailer said it would be "transforming the digital experience through full integration into the ASOS platform."

Asos.com has not responded to The Register 's request for comment, but its 2020 Annual Report

[3]PDF

showed intangible software assets of £443.2m for the year. These mainly relate to the Oracle-based TGR. "The majority of assets under construction are expected to go live by end of January 2021," the report said.

[4]

Its 2019 report, meanwhile, revealed the scale of the booming retailer's ambitions with its new global technology platform. It said the company would "completely transform... internal systems capabilities across the business." It added that the firm was working "towards completion" of the TGR systems.

"TGR is a key component in supporting our global growth ambitions. These systems unlock much greater visibility and flexibility in how we buy, plan, merchandise and trade by warehouse. This enables better, faster decision making and improves our ability to give customers the best choice of product at the right price and to trade as a truly global retailer," [5]the 2019 report said [PDF].

Although Asos did not mention the vendor at the heart of the new system, several LinkedIn profiles connect the TGR project with the Oracle Retail ERP system, which dates back to 2016. "Oracle Retail's planning and merchandising solutions will allow us to be more efficient in the way we target, ship and stock products globally so we can bring our ethos of dynamic, engaging fashion online to our customers globally," CIO Clifford Cohen [6]said at the time .

Details of the deal have since been removed from the Oracle website. We have asked Big Red for comment.

As well as the ERP investment, the 2019 report said Asos had implemented new finance and HR systems, which likely relate to a deal struck with Workday, according to job ads and LinkedIn profiles.

[7]

If there's a crumb of comfort for the IT pros waking up to a gargantuan challenge, it's that at least some of the systems may be familiar to them. Philip Green's Arcadia Group [8]made a £50m investment in Oracle systems in 2014 . ®

Get our [9]Tech Resources



[1] https://www.sharecast.com/news/Mergers-Acquisitions-and-Disposals/Acceleration-of-ASOS-Brands-strategy--dl31613189.html

[2] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_datacentre/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=2&c=2YBmFK5W2cmtBENzmKFBXqQAAAIo&t=ct%3Dns%26unitnum%3D2%26raptor%3Dcondor%26pos%3Dtop%26test%3D0

[3] https://www.asosplc.com/~/media/Files/A/Asos-V2/reports-and-presentations/2020-annual-report.pdf

[4] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_datacentre/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=3&c=33YBmFK5W2cmtBENzmKFBXqQAAAIo&t=ct%3Dns%26unitnum%3D3%26raptor%3Deagle%26pos%3Dmid%26test%3D0

[5] https://www.annualreports.com/HostedData/AnnualReports/PDF/LSE_ASOS_2019.pdf

[6] https://www.enterprisetimes.co.uk/2016/01/26/asos-selects-oracle-retail/

[7] https://pubads.g.doubleclick.net/gampad/jump?co=1&iu=/6978/reg_datacentre/networks&sz=300x50%7C300x100%7C300x250%7C300x251%7C300x252%7C300x600%7C300x601&tile=4&c=44YBmFK5W2cmtBENzmKFBXqQAAAIo&t=ct%3Dns%26unitnum%3D4%26raptor%3Dfalcon%26pos%3Dmid%26test%3D0

[8] https://www.computerweekly.com/news/2240214487/Arcadia-Group-signs-50m-Oracle-software-deal

[9] https://whitepapers.theregister.com/

I have faith in them

andy 103

I'm a loyal Asos customer and one of the reasons is because - aside from shit delivery companies they use (i.e. Hermes) - the process of getting stuff is absolutely flawless. Without wishing to sound like an advert being able to get free next day delivery and return anything over a month later - I think it's still about £10/year for this - is absolutely responding to the way people want to shop.

Whenever I hear of these "death of the high street" stories, I think, well if you can compete with this good luck to you. What Asos offer is what a considerable number of people want. That's why it works. It's not rocket science. The high street hasn't adapted to shopping habits very well. Lockdown will inevitably have helped online retailers but companies like this already had it nailed long before then.

I wish them luck and hope they don't screw it up because what they have now is about as good as it gets from an online shopping perspective.

Re: I have faith in them

Tom 38

I buy pretty much everything online - apart from clothes and shoes. As crap as going to clothes shops is (thankfully, haven't done much of that for a year..), 90% of what I try doesn't fit. Dealing with all of that online is a major ballache, even with an excellent retailer, you've still got to make lots of trips to the post office.

Think of all the overtime

Anonymous Coward

Jammy Dodgers!

;-)

Efer Brick

Assuming they don't return it

It doesn't matter whether you win or lose -- until you lose.