What can the 1944 OSS manual teach us before we all return to sabotage the office?
- Reference: 1609500613
- News link: https://www.theregister.co.uk/2021/01/01/something_for_the_weekend_/
- Source link:
There have always been anni beatum and horribilis but things really started to go downhill after David Jones escaped back to his home planet [1]10 days into 2016 . Since then, it has been regularly proposed that each successive year ahead couldn't possibly be worse than the previous one – which of course it proceeds to be, with extra relish.
So for 2021, please just zip it and keep your bad vibes to yourself. Those who challenge Fate with this annual dare are doomed to lose and take the rest of us with them. Instead of hoping for better things, let's get ourselves prepared for the shitstorm to come.
I don't know what new ghastly meanness this year has in store but I suspect there will continue to be governments intent on awarding public sector contracts without tender to their chums. I also fully expect private industry to take advantage of WFH to inflict reduced salaries on those not already given the boot.
I've yet to determine the logic behind the belief that those working from home should be paid less. If the trend continues beyond the pandemic, employers can close down their offices and save a bundle on furniture, equipment, floor space, insurance, power and heating. These costs won't vanish, though: they are simply passed on to the employee to fund from their own reduced earnings.
Best of all, after berating wayward minions for years that BYOD culture keeps ballsing up the smooth running of corporate systems, employers now insist that home-incarcerated wage slaves Use Entirely Their Own Devices – on their own initiative and at their own cost. Oh, and you had better get yourself the most expensive top-speed home broadband or you’re going nowhere in this company, pal.
So I reckon the first days of 2021 would be well spent genning up on some classics of 20th century anti-office literature. And the one I frequently return to in turbulent times is The Art of the Dea… heh, just joking :-) No, my perennial favourite of wilful bad practice in the workplace is the notorious [2]Simple Sabotage Field Manual [PDF] .
You may well already have stumbled across references to this brief little World War II era spycraft pocketbook ever since it was declassified in 2008 and [3]uploaded to the web shortly afterwards by its publisher, the CIA. It had been first compiled by the CIA's precursor, the Office of Strategic Services (OSS), for its own operatives behind enemy lines. Then in 1944 it was shared with put-upon plebs in Occupied Europe to encourage ordinary citizens to destabilise the daily routine of their invading overlords in preparation for D-Day.
What makes it such a wonderful publication is that it's not aimed at underground partisans trying to blow up railways or ambush convoys. Instead, it was produced for people in everyday jobs: shopkeepers, garagists, farmers, warehouse staff, office workers and so on. That's us, that is.
The bulk of the 40-page, typewritten manual is directed at those working in industrial and agricultural environments, explaining how to allow work rooms to accidentally catch fire, put small engines out of use, render tools blunt, let down tyres, that sort of thing. There is a serious discourse on how the biggest difficulty of workplace sabotage via feigned incompetence is that it is contrary to human nature: it involves having to relearn how to achieve job satisfaction by NOT taking pride in one's work. There are also charmingly silly ideas for harmless disruptive pranks, such as collecting moths in a paper bag and then letting them loose in a cinema during Nazi propaganda reels.
Despite even such small-time industrial violence and wilful cruelty to Lepidoptera being way out of my league, this early section of the manual includes some real gems of blame-deflection advice. "Try to commit acts for which large numbers of people could be responsible" is one of my favourites, as is the contradictory: "Do not be afraid to commit acts for which you might be blamed directly, so long as you do so rarely, and as long as you have a plausible excuse."
There is an epic paragraph directed at transport workers on the art of snarling up train travel for enemy passengers. "Make mistakes in issuing train tickets […] Issue two tickets for the same seat in the train so that an interesting argument will result […] Near train time, instead of issuing printed tickets, write them out slowly by hand […] On station bulletin boards announcing train arrivals and departures, see that false and misleading information is given."
Did I say enemy passengers ? Just passengers would do. The paragraph above is surely a standard clause printed in train workers' employee manuals to this very day.
The last few pages of the manual are sublime. They suggest ways that office workers can devastate company spirit and productivity without losing face: they may even gain you a promotion. It's a veritable guidebook to Bad Practice. How many of the following behaviours do you recognise in your own colleagues and line managers?
Insist on doing everything through "channels."
Make "speeches". Talk as frequently as possible and at great length.
Refer all matters to committees. Make the committees as large as possible – never less than five.
Haggle over precise wordings of communications, minutes and resolutions.
Refer back to matters decided upon at the last meeting and attempt to re-open discussion on those decisions.
Advocate "caution." Advise colleagues to "avoid haste" which "might result in embarrassment" later on.
Question every decision as to whether it lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.
Even the lowliest office dogsbody can bring their sabotage skills to the fore:
Contrive as many interruptions to your work as you can. Forget tools so that you will have to go back after them. When you go to the lavatory, spend a longer time there than is necessary.
"Misunderstand" orders. Ask endless questions. Quibble over them.
Demand written orders.
Give lengthy and incomprehensible explanations when questioned.
Do your work poorly and blame it on bad equipment.
Never pass on your skill and experience to a new or less skilful worker.
Join or help organise a group for presenting employee problems to the management. Involve the presence of a large number of employees at each presentation. Convene more than one meeting for each grievance.
There's even a dedicated section for those in managerial positions:
Don't order new work materials until your current stocks have been exhausted, so that the slightest delay in fulfilling your order will mean a shutdown.
When training new workers, give incomplete or misleading instructions.
Always assign unimportant jobs first. Assign important jobs to inefficient workers.
Insist on perfection in unimportant work. Approve defective work.
Be pleasant to inefficient workers; give them undeserved promotions. Discriminate against efficient workers; complain unjustly about their work.
Convene meetings when there is critical work to be done.
Now you know what your coworkers and bosses have been up to for all these years: they've just been following instructions from the Simple Sabotage Field Manual . It explains the lack of direction, the delays in replacing obsolete but essential equipment, the last-minute decisions, the lack of interest in your proven achievements, the praise given to incompetent work by others and, not least, all those promotions of dullards over your head.
So when you're eventually invited back into the office, it can be your turn. RTFM and get prepared for 2021! Stop being productive! Destroy morale! Cock everything up, time and time again! Do all this and your promotion is assured!
Hmm, that seems a bit too daring for me. Maybe there's a simpler and quieter way of fighting the system with minor acts of sabotage for someone of my disposition. Let’s have another flick through…
Ah, here we go:
Forget to provide paper in toilets.
[4]Youtube Video
Alistair Dabbs is a freelance technology tart, juggling tech journalism, training and digital publishing. He does not seriously suggest that you indulge in such shenanigans as that listed above. He merely points out that everyone else seems to be doing it. The big question, surely, is why? More at [5]Autosave is for Wimps and [6]@alidabbs .
Get our [7]Tech Resources
[1] https://www.theregister.com/2016/01/11/david_bowie_obituary/
[2] https://www.cia.gov/news-information/featured-story-archive/2012-featured-story-archive/CleanedUOSSSimpleSabotage_sm.pdf
[3] https://www.cia.gov/news-information/featured-story-archive/2012-featured-story-archive/simple-sabotage.html
[4] https://youtu.be/YZ5yKJlhbiA?t=20
[5] https://autosaveisforwimps.substack.com
[6] https://twitter.com/alidabbs
[7] https://whitepapers.theregister.com/
I've got a better list...
My Skippy's List.
Of course I'm Not Allowed to DO anything on it, but if I'm going to start breaking those rules then I've got an AWESOME todo list!
Just out of curiosity, do you know where I can find a gross of tea candles, a giant roll of all cotton twine, and about a trillion swizle sticks? Asking for a friend. *Cough* =-D
That list!
I am so forwarding that management part to an old boss... with a "Remember when this or that happened... next to each one!
Happy New Year Mr. Dabbs!
Re: That list!
That list, sounds very much as though it is a fundamental part of both MBA syllabuses (syllabii?) and civil service promotion exams.
For anyone who would like to be part of a list, I have a copy of the Anarchists Cookbook that I can lend you, that I have had since the seventies when I was a keen squaddie.
Re: That list!
About the Anarchists Cookbook: Last time I looked I spotted so many places where I thought "You should NOT do this the way described" that I assumed it was to trick wannabe anarchists into blowing themselves up in their homes. Stuff like totally neglecting cooling when cooking certain things (nitroglycerin IIRC). Runaway heat when making explosives can easily spoil your day. Also your neighbors day.
Kindly never share that thing without a warning along those lines.
Re: That list!
During the house arrest we've been under since March, been writing a version of the Anarchists' Cookbook that works, mostly out of sheer boredom, and to see if I can.
Apart from the spiced prawn* recipes, going quite well.
(not in the original cookbook, but was in a similar "underground" publication.)
Re: That list!
Kindly never share that thing without a warning along those lines.
Depends on who you're sharing it with.
Re: That list!
That list, sounds very much as though it is a fundamental part of both MBA syllabuses (syllabii?)
Sillybus.
Re: That list!
LOL, I could sent that booklet to several people I have known with "This is you at work. Every single day.", mostly low/mid-level manglement types.
Re: That list!
Happy New Year Mr. Dabbs!
And to you, chivo.
passengers?
No such thing, they're called "customers" now.
Re: passengers?
Calling them "passengers" implies the acceptance that at some stage, travel will be involved. "Customers" are merely applying for a service or goods; delivery is at best negotiable. ("Patrons" are even worse off; they are expected to pay, but delivery is largely a matter of chance).
Re: passengers?
Your definition is one that crossed my mind very regularly when commuting via British Snail. Keep would-be travellers in range of the forecourt concessions at Marylebone.
It is certainly clear
that the behaviour described in that charming little booklet continues to this day. And I thought it was simple inefficiency - have they perhaps not noticed that the war ended in their fathers' or grandfathers' time?
I wonder if the makers of Chinese tools have read the bit about blunt and soft cutting tools?
Morale
This all seems to be underestimating peoples competence.
I've worked with plenty who if they tried to be more incompetent they would cock it up to the extent of being marginally less bad than usual.
Which
country are we at war with?
Because I'm now thinking that about 50% of the staff are in fact enemy agents intent on destroying any production whatso ever...
Re: Which
I rather think we are at war with ourselves (whoever "we" are).
Re: Which country are we at war with?
EastAsia naturally.
Reads like a guide of how to achieve maximum possible efficiency rather than sabotage
At least in a company of more than 2 employees, following this will get you to a level of market-competitive efficiency as nowhere else will be much better.
However if you want to actually sabotage things, there's one guaranteed way to do it. Introduce new systems and procedures as part of an "efficiency drive". Nothing succeeds better in reducing efficiency in a big company than a conscious top-down attempt to improve it.
Re: Reads like a guide of how to achieve maximum possible efficiency rather than sabotage
However if you want to actually sabotage things, there's one guaranteed way to do it. Introduce new systems and procedures as part of an "efficiency drive". Nothing succeeds better in reducing efficiency in a big company than a conscious top-down attempt to improve it.
In addition:
1) Re-organise to improve efficiency. Preferably every half-year.
2) Take a flexible manual process and insist that people use an inflexible computerised process as its replacement. For bonus points, computerise an existing process without talking to, or taking advice from existing users, but only from their managers.
3) Require people to account for time used in 15-minute intervals in a mandatory time-recording system, and ensure that minor administrative work has no cost-centre or booking code, so teaching people to be creative (lie) and causing untold strife over which codes to use and who administers what. For bonus points, the time used for completing and reconciling time-sheets has no associated time code, so management have no clue how much time is wasted. Apparently all employee time is chargeable and people are mightily efficient...
4) Ensure that retention periods for the organisation's email (for arse-covering reasons) is too short, so important information goes missing.
5) Mandate that all important information is placed in SharePoint, with no control over the structure, so you end up with a massive hairball of interconnected documents, most of which are out of date and/or irrelevant.
6) Mandate the use of the organisation's document templates, for which there are several incompatible versions, all of which set up by trainees with no knowledge of document formats. For bonus points make sure they are not available on the Intranet so that various different people swear they have the original source document to be used.
NN
Section 12 General Devices for Lowering Morale and Crating Confusion... nice
a.) Give lengthy and...
b.) Report imaginary...
c.) Act Stupid.
d.) Be as irritable...
e.) Misunderstand all...
Hmmmnn..... these remind me of so many.
Home Broadband
At the moment I am contracting to a client that requires me to use a Citrix receiver to logon to their VPN, then to log in to a remote virtual desktop and THEN login in from there to a virtual development environment similar to Amazon Workspaces. Metering this I discovered that my broadband can just about handle this during the daytime so long as the children are at school. I am seriously considering setting up a separate billable zone with choked bandwidth and speed in order to be able to charge the client and to be able to produce a monthly expense report for usage.
Anyone know of software that can do this, including the reports? I am thinking along the lines of a new router reflashed with DD-WRT, since it can produce the zones and a full activity report.
Brlliant
May I be first to say, on this 1st of Johnson 0001, "Happy New Year". We should see how well it's going by the 1st of Farage.
Re: Brlliant
Happy New Year to you too, Jason.
How many of the following behaviours do you recognise in your own colleagues and line managers?
I think everything that follows that is clearly visible in Microsoft Teams.
21st Century Quibbles
Sorry, I can't work from home due to the Tier restrictions on travel. Oh, you want me to work at home not from home! Why didn't you say so. You were going by the HR instructions? Well, if you think about it the only folk here who work from the office are those who travel about. The rest of us work in the office. So yeah, really we should be being told to work in the home or at home.
Do you think we should get something put together to present to HR so that we can have clarity on just where they want us to work: at home or at the office or from the office or from home depending on what the job role is and tier restrictions are?
Are you really sure you meant that?
MBA Syllabus
The potential saboteur should discover what types of faulty decisions and non-cooperation are normally found in his kind of work and should then devise his sabotage so as to enlarge that "margin for error".
Well, there's a pit with no bottom...
wow, after reading this I realised that I used to work for a public sector group that was in fact the most dedicated and effective guerilla fighting unit on earth!