Ransomware crims read our bank balance and demanded the lot, reveals Scotland's Dundee and Angus College
- Reference: 1604683024
- News link: https://www.theregister.co.uk/2020/11/06/dundee_college_ransomware_bank_account/
- Source link:
In a postmortem interview with academic IT nonprofit Jisc, Simon Hewitt lifted the lid on the 31 January ransomware attack, which [1]went on for days and saw the college's entire IT estate almost completely wiped.
"The cyber attackers had managed to get access to our bank account and knew how much money we had in it, which was the budget for the whole year. They demanded a ransom of exactly that amount, which we were never going to be able to pay," Hewitt [2]told Jisc .
The college, which has around 5,000 students and is based on Scotland's east coast, had to tell all students and staff to reset their passwords after rebuilding the IT estate. At the time a student told us: "I got in on Friday but couldn't get any material out [from college servers]. Loads of my class are worried in case the Graded Unit has been lost, with no way to directly contact college or IT bods... loads of classmates are in panic mode in case work has been compromised or vanished."
Hewitt, who at the time of the attack was vice-principal in charge of IT, explained how the college had obtained the NCSC's Cyber Essentials certification, which provides a measure of cybersecurity assurance, barely months before the ransomware criminals got in. Even a fake phishing exercise designed to raise staff awareness didn't help.
Sodinokibi/REvil ransomware gang pwns British housing biz via suspected phishing attack [3]READ MORE
"At the end of 2019 we were proud of the fact we had got Cyber Essentials in place, but it didn't 'save' us," he said. "We've got Cyber Essentials Plus now, but I think it's easy to get caught up in certifications and to become complacent… no amount of training or documentation prepared us for how people reacted."
Recovering from the attack consisted of fast-forwarding the college's existing digital strategy, rolling out Microsoft Teams and OneDrive across the entire organisation and shifting as much as possible into the cloud – moves that "had a financial impact", in Hewitt's words, but gave the IT bods hope that recovery from any future attack would be easier than rebuilding the whole network from scratch over five days, as happened to the college.
Although Hewitt did not say whether or not the ransom was paid – it appears not, judging by the amount of effort needed to rebuild the college's IT systems – the damage caused came close to wiping out the entire institution. As he told Jisc: "I remember that at 02:20 on Saturday morning [the day after the attack] it dawned on me that, in a digital sense, there was no college; everything had been wiped. That was a pretty low moment."
Public-sector institutions are an increasingly popular target for ransomware criminals. A Brazilian court was [4]laid low by a ransomware attack only this morning , while hospitals have, sadly, become [5]ever more popular among the [6]kind of scum who think nothing about [7]the misery they cause in pursuit of money. ®
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[1] https://www.theregister.com/2020/02/04/dundee_angus_college_ransomware/
[2] https://www.jisc.ac.uk/news/ransomware-attack-how-one-college-pulled-together-to-rebuild-and-recover-29-oct-2020
[3] https://www.theregister.com/2020/11/06/revil_sodinokibi_ransomware_gang_flagship_group_housing/
[4] https://www.theregister.com/2020/11/06/brazil_court_ransomware/
[5] https://www.theregister.com/2020/10/29/ryuk_ransomware_us_hospitals_warning/
[6] https://www.theregister.com/2020/10/26/finland_psychotherapy_clinic_ransom_attack/
[7] https://www.theregister.com/2020/09/23/doppelpaymer_german_hospital_ransomware/
[8] https://whitepapers.theregister.com/
Re: Fine Journalism
Sarcasm is the lowest form of wit and you don't even reach that standard.
You might know where Dundee and Angus College is but El Reg has an international readership and it is only good manners to let people know where the college is.
Re: Fine Journalism
Never mind international readership, speaking as a proud Dundonian you'd be amazed how many people in this country can't quite locate Dundee.
Cue Weegie jokes about who would want to.......
Re: Fine Journalism
To be fair, every time we go there it rains.
Hopefully you'll learn to NOT put sensitive, proprietary or confidential information on the web.
Backup
But the staff are still extremely angry that there was no backup of their professional life's work, in some cases decades of material. No backups!
Re: Backup
Relying on someone else's security and backup strategy only works if the work you're going to lose isn't important.
I grew up in a world of operating system and driver development where a slightly misplaced piece of code could demolish your development system (back then developmet and test were one and the same and the idea of a network drive to store stuff on was pure fantasy). You very quickly learned the value of backups. Having corporate dictate the use of SourceSafe for version control and source archiving also teaches valuable lessons about not letting your guard down.
So instead of un-backed-up local storage
.. they are going to use un-backed-up cloud storage! Profit!
Backups
We were hit by a ransomware attack at the start of the year.. my heart skipped a few beats when I discovered it. They destroyed our accounts software, company documents, years worth of client files etc. All from a compromised user password via remote web workplace.
Luckily my backup strategy was sound and we were able to restore everything with no losses. It took a few days as we have terabytes worth of data.. Remote access is now only possible via OpenVPN with unique usernames, passwords and certificates for each user.
Fine Journalism
"Dundee and Angus College ........and is based on Scotland's east coast,"
Thanks for that fine piece of journalism. I was at a loss as to where the Dundee and Angus college could be located until I read that. For a moment I was thinking it was maybe based in Swndon.