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As hospital-based infections set to rise, best not change the vendor behind the system that tracks them, hm?

(2020/08/10)


Public Health England (PHE), one of the agencies responsible for managing the nation's COVID-19 outbreak, is extending a contract with one of its main IT providers without competition to avoid disruption to a vital disease monitoring system.

Since 2015, IT consulting and services company CGI has run PHE's Healthcare Acquired Infection Data Capture System (HCAI DCS), which captures data from private and NHS health providers on positive cases of infection acquired in healthcare settings.

These kinds of infection, in particular MRSA, were on the rise in the early part of the century, prompting the National Institute for Health and Care Excellence to declare in 2014 that [1]rates were too high , leading to "quality standards" being issued.

As a contract for the system that monitors these infections was set to be re-tendered, PHE decided it was not the right time to move to a new supplier.

"PHE are currently seeing co-infection of HCAI [healthcare-associated infections] with COVID-19 and anticipate increases in the traditional HCAI pathogens following the COVID-19 response," the [2]tender document states.

"The HCAI DCS is key to tracking and providing additional epidemiological information on these infections. National statistics on key HCAI are generated from the data the HCAI DCS collects and these statistics are used by [NHS England] to generate and monitor performance indicators for NHS trusts."

The problem, according to PHE, is that the system is so complex, any new supplier would take some time to get up to speed.

"Delivering the change requests requires detailed understanding of the complex IT architecture, as one small change in one component could have significant impact on other parts of the system. As a result, the chosen supplier must have vast experience and knowledge of the HCAI DCS System to maintain a stable and safe environment," the tender says.

Because of the COVID-19 outbreak, changes to the system need to be made quickly, according to the PHE tender.

"Changing the supplier of system support and development would put delivery of timely changes at risk as a detailed knowledge transfer process would need to be undertaken before changes could be made. This would also put undue pressure on the PHE team that manage the system on a daily basis as they would be required to be involved in both the knowledge transfer and in closely overseeing the change request process, putting COVID-19 response and business as usual activities at risk."

As a result of the combination of in-house and single supplier knowledge of the system, PHE has granted a three-year extension of the contract to Canadian systems integrator CGI IT, which has already been doing the work for five years, in a deal worth just under £700,000, without any further competition.

This is allowed [3]under procurement law for services which "have become necessary and were not included in the initial procurement, where a change of contractor cannot be made for economic or technical reasons such as requirements of interchangeability or interoperability with existing equipment, services or installations procured under the initial procurement, or would cause significant inconvenience or substantial duplication of costs for the contracting authority."

PHE has not yet responded to The Register 's request for comment. ®

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[1] https://www.bbc.co.uk/news/health-27046990

[2] https://ted.europa.eu/udl?uri=TED:NOTICE:369294-2020:TEXT:EN:HTML&src=0

[3] https://www.legislation.gov.uk/uksi/2015/102/regulation/72/made?view=plain

[4] https://whitepapers.theregister.com/

I

Louis Schreurs

rest my case for in-house development and maintenance for critical applications.

And pay the galls and dudes accordingly. Working on your own soil.

And management by peeps that have actual knowledge of the shit that they are managing.

I manage my own bowl movements, Do You ?

Re: I

Circadian

An infection-tracking system that needed to be modified to track an infection... so complicated and proprietary that it would be difficult to move from. I wonder where the approver for purchasing this service works now, and for whom?

Re: I

NightFox

> "I manage my own bowl movements, Do You ?"

Yes, though the missus does still sometimes insist on trying to re-arrange the dishwasher before I have to move it all back again once she's gone back to watch Emmerdale.

Re: I

Korev

For you, NightFox -->

CGI

Jimmy2Cows

CGI huh? Seems Red Dwarf was quite prescient:

Cop : [to Sebastian-Lister] Come out of the shadows, Voter.

Sebastian Doyle : What's the beef? Did she steal your lunch box?

Cop : M... mm... many apologies, Voter Colonel.

Sebastian Doyle : You know me?

Cop : Of course, Voter Colonel.

Sebastian Doyle : Who am I?

Cop : You are Colonel Sebastian Doyle, Section Chief of CGI , Head of the Ministry of Alteration.

Sebastian Doyle : Remind me a little: what do we do at the Ministry of Alteration?

Cop : You... change people, Sir.

Sebastian Doyle : In what way?

Cop : You change them from being alive people, to being dead people. To purify Democracy.

Re: CGI

Kane

So, what is it?

Re: CGI

Korev

> Cop : You change them from being alive people, to being dead people. To purify Democracy.

Do they throw the corpses into the cgi-bin?

Of course, I reserve the right to make wholly stupid changes to Perl
if I think they improve the language. :-)
-- Larry Wall in <199704251604.JAA27300@wall.org>