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It's not a Windows 10 release without something breaking so here's a troubleshooter for your OneDrive woes

(2020/07/03)


While Microsoft was showing off its [1]new OneDrive toys , the company also [2]slipped out a fix for brave souls running Windows 10 2004 and finding Files On-Demand a little borked.

Issues have been rumbling for a few weeks now as users of the new OS began [3]complaining that "OneDrive cannot connect to Windows", rendering the Files On-Demand feature, which pulls data down from the cloudy bit barn when needed, broken.

Some found that a [4]Registry tweak would bring the process back to life. Others continued to struggle.

Microsoft pointed to devices or apps that use legacy file system filter drivers as the culprit, leaving some machines unable to connect to OneDrive via the OneDrive app. The afflicted were unable to download new files or open previously synced files - thus somewhat undermining the point.

Some users took the proffered option to simply download all files from OneDrive, but several found even that process hopelessly broken.

For those not keen on the manual workaround of fiddling with the Registry and restarting for each account, Microsoft has put out a troubleshooter to restore access to Files On-Demand. Imaginatively titled "Files On-Demand troubleshooter", the app will run automatically for some users. For others, it will need to be manually started (again for every account) and, after a restart, Files On-Demand should work once again.

The issue affects both the Personal and Business versions of the OneDrive client under Windows 10 2004, although files can still be uploaded and downloaded via the web interface for the storage service.

"Microsoft is working on a resolution and will provide an update in an upcoming release," the company said on its support page for the matter.

The problem does not appear in Microsoft's [5]health dashboard for Windows 10 2004, although users [6]began complaining shortly after the OS was released.

It isn't the only issue with the OS update. Problems persist with Windows 10 2004 more than a month following its release and include difficulties with Bluetooth, and a stop error when plugging or unplugging a Thunderbolt dock. ®

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[1] https://www.theregister.com/2020/07/02/microsoft_onedrive_upload_limit_100gb/

[2] https://support.microsoft.com/en-us/help/4570135/issues-using-onedrive-files-on-demand-on-some-devices-after-updating-t

[3] https://techcommunity.microsoft.com/t5/windows-10/onedrive-issues-after-update-to-windows-10-2004/m-p/1461204

[4] https://techcommunity.microsoft.com/t5/windows-10/onedrive-issues-after-update-to-windows-10-2004/m-p/1481904/highlight/true#M3892

[5] https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004

[6] https://www.reddit.com/r/onedrive/comments/h0ai3t/windows_10_version_2004_completely_broke_onedrive/

[7] https://whitepapers.theregister.com/

Again?

Mark 85

With all the issues of Win10 and MS's constant "fixing and changing" things, I have to wonder why customers put up with it? From everything I've read, heard, and seen, it's still not fit for purpose.

Disclaimer.. not a Win10 user. I'm in the Linux world with Win7 for a VM. Happy as a hog in a waller as they say and not looking back.

Re: Again?

Alumoi

Customers? Shirley you mean beta testers.

Re: Again?

NetBlackOps

As I've said before, I have computer aided engineering tools which simply have no counterpart on Linux, sadly, not that I would look foward to paying muliple $K for a Linux licensed product, and they won't run under Wine or virtualization. You have to play the cards you are dealt {shrug}.

I do enjoy running software in Linux as I'm able to load down the system heavily with less noticable effect. Very nice.

rather than Linux

RichardEM

How about moving to Apple. They are not perfect but certainly appear to do better than MS.

They also are going to there own silicon and ditching Intel.

I haven't even got 2004 yet...

Hubert Cumberdale

...but I still had to spend several hours sorting out my OneDrive yesterday. Is it possible that the borkage is more general, or was it just a coincidence?

I am not seeing any issues at all

Version 1.0

Oh wait, it may be because I'm running Windows 7 Pro. I am considering "upgrading" to Windows 10 but I'm very busy at the moment so I wouldn't have time to fix all of the upgrade issues. I guess I'll just stick with an operating system that works.

<dpg> americans are weird....
<xtifr> californians even weirder
<Knghtbrd> xtifr has a point ...