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Wobbly Wednesday whacks IBM as 30 cloud services take unplanned naps

(2020/06/25)


Let’s call it Wobbly Wednesday: 30 services on IBM’s cloud took unplanned naps on June 24th and Big Blue’s offered little or no explanation for the incidents.

A glance at IBM’s [1]cloud status history page reveals the carnage, some of it significantly disruptive.

For example:

Continuous Delivery went down for 100 minutes around the world.

Users of the Hyper Protect Crypto Services offering whose workloads run in IBM’s Dallas data centre experienced a nineteen-hour blackout thanks to a power outage;

LogDNA Indexing users with workloads in Frankfurt copped processing delays for seven hours;

The IKS container service wobbled and made it hard for customers to manage containers for a dozen hours in Dallas.

The outage reports come from across the world, with the exception of Latin and South America.

Big cloud run lots of services and plenty of them wobble from time to time. But The Register seldom sees so many services in a single cloud have bad days on the same day.

IBM’s social media feeds for its clouds are silent on the incidents. We’ve asked IBM if any underlying issues caused the multiple messes and will update this story if we receive a substantial response.

We and many IBM customers are still waiting for more information on why its [2]entire cloud crashed back on June 9th . Big Blue blamed the outage on a networking provider and we hear whispers that users who invested in direct connections to the IBM cloud weren’t impacted. But no public explanation of the outage has been offered.

Perhaps something will appear at the [3]@IBMsupport Twitter feed, as Big Blue will abandon its current @IBM_CTS account and start sending status updates to the new location as of Friday June 26th. ®

Sponsored: [4]The Forrester New Wave™: Public Cloud Enterprise Container Platforms, Q3 2019



[1] https://cloud.ibm.com/status?selected=history

[2] https://www.theregister.com/2020/06/09/ibm_cloud_outage/

[3] https://twitter.com/IBMSupport

[4] https://go.theregister.com/tl/1956/-8475/the-forrester-new-wave-public-cloud-enterprise-container-platforms-q3-2019?td=wptl1956

jonnycando

I don’t understand IBM though I like the work they’ve done in years past and things they’ve invented, but they are clearly an absurdity these days

Continuous Delivery went down for 100 minutes around the world.

RM Myers

Surely that should read Continuous Discontinuous Delivery went down for 100 minutes around the world.

Hmmmm ...? Clearly as MUD to the Masses, Methinks ..... Mayhem, Uncertainty and Doubt

amanfromMars 1

I don’t understand IBM though I like the work they’ve done in years past and things they’ve invented, but they are clearly an absurdity these days .... jonnycando

That sentence would do a Talkative Transformer GPT-2 proud, jonnycando. Here is one of its responses to you ......

One of the many reasons I stopped trusting IBM was because their initial decision to put their servers in French customs had grown to be a major outage problem for the network I’ve had to use for all my projects for more than 10 years.

Another hour, another error report...

- Eric S. Raymond on linux-kernel