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Vodafone woes far from over for Xiaomi Mi 9 owners amid complaints of leaky batteries and voicemails in Romanian

(2020/05/21)


Efforts to rectify Xiaomi Mi 9 users losing the ability to connect to the cellular network after a [1]Vodafone-issued patch have had mixed results, with some punters able to use their phones as normal but others suffering weird side effects.

"My phone now detects the SIM but won't connect to the network," said Tim Allen, the Reg -reading tipster who first pointed us to the problem. "But hey, it's not like we can't speak to each other face to face and need to use an intermediary device to talk to each other."

Some on Vodafone's support forums have complained that their handsets' batteries now drain faster than normal. Others moaned that their voicemail language has been changed to another language: Spanish or Romanian.

Vodafone issues a stay of execution for Demon domain hold-outs [2]READ MORE

The issue has caused major headaches for those who rely on their phones for business purposes.

"I'm a key worker with the NHS, I need to travel all over Scotland for work and need my phone working. Apparently this is acceptable to Vodafone," wrote one person on the [3]support forums .

Mercifully, Vodafone is trying to fix the problem by working with Xiaomi to release a functional patch, as well as compensating users for the disruption.

In a statement issued to The Register , it said:

We are aware of the issue currently facing a small number of customers using the Xiaomi Mi9 handset as a result of installing the latest software update (Miui 11). We've worked with Xiaomi to release a software patch in order to resolve the issue and automatically applied a compensation credit to affected customers' accounts to cover the time they couldn't connect to our network.

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[1] https://www.theregister.co.uk/2020/05/14/xiaomi_mi_9_vodafone_patch/

[2] https://www.theregister.co.uk/2020/04/30/demon_extension/

[3] https://forum.vodafone.co.uk/t5/Android/Mi-9-Miui-11-upgrade-Sim-problem/m-p/2659554/highlight/true#M147078

At what point

Neil Barnes

Do phone service providers realise that people probably neither need nor want 'brand differentiation'; and may indeed ask themselves why, for example, a given network inhibits functionality that other networks might allow?

Great

Pascal Monett

A "correction" that changes the interface language.

Could someone please explain how that is possible ?

How can you write a bugfix that touches on the interface language ?

I get that connection issues can be a trifle complicated to deal with, but how do you spill over on interface settings ?

Re: Great

donk1

"changed to another language: Spanish or Romanian"

So the testers are in a Spanish speaking country/Romania and an override used in testing was not reset before shipping?

LOL

Why is any of this Vodafones issue

tip pc

I'm not an Android user, but why has a phone update caused an issue for users on Vodafone? Is the update bespoke for Vodafone, is that still a thing?

I had a Nokia phone that i couldn't update as Orange hadn't approved the update. Was my last Nokia phone and last phone locked into a network.

Are Sim only users also impacted?

Is this all Xiaomi Mi9 users or just those who use Vodafone (PayG, Sim Only, etc)?

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