Passengers Sue Delta, United Over Windowless 'Window Seats' (courthousenews.com)
(Wednesday August 20, 2025 @05:25PM (msmash)
from the good-fight dept.)
In a pair of class actions filed this week, passengers from each coast quibbled with United Airlines and Delta Air Lines' policies [1]charging extra for window seats that are not actually beside windows , instead offering a view of a blank aircraft wall. From a report:
> "Delta indicated to the plaintiff and class members that the particular seats they chose had a 'window'; even though Delta knew full well they did not," the plaintiffs taking on Delta said in an 18-page complaint filed in federal court in New York, accusing the airline of false advertising and deceptive business practices.
>
> Half of Delta's fleet of nearly 1,000 aircraft comprises Boeing 737s, Boeing 757s and Airbus A321s -- all of which have at least one wall-adjacent seat with no window, according to the plaintiffs. It's where vertical air conditioning riser ducts are located, making putting a window there impossible, the competing Alaska Airlines explains on its website. But unlike Alaska and others, the plaintiffs complain, Delta advertises the seats as having a window, offering them as a "window seat" option on its seat map during checkout.
[1] https://www.courthousenews.com/passengers-sue-delta-united-over-windowless-window-seats/
> "Delta indicated to the plaintiff and class members that the particular seats they chose had a 'window'; even though Delta knew full well they did not," the plaintiffs taking on Delta said in an 18-page complaint filed in federal court in New York, accusing the airline of false advertising and deceptive business practices.
>
> Half of Delta's fleet of nearly 1,000 aircraft comprises Boeing 737s, Boeing 757s and Airbus A321s -- all of which have at least one wall-adjacent seat with no window, according to the plaintiffs. It's where vertical air conditioning riser ducts are located, making putting a window there impossible, the competing Alaska Airlines explains on its website. But unlike Alaska and others, the plaintiffs complain, Delta advertises the seats as having a window, offering them as a "window seat" option on its seat map during checkout.
[1] https://www.courthousenews.com/passengers-sue-delta-united-over-windowless-window-seats/