Framework Notifies 'All Customers' of a Data Breach Via Compromised Metabase BI Service (techcrunch.com)
(Friday August 07, 2026 @05:00PM (BeauHD)
from the PSA dept.)
- Reference: 0184892632
- News link: https://yro.slashdot.org/story/26/08/07/1757230/framework-notifies-all-customers-of-a-data-breach-via-compromised-metabase-bi-service
- Source link: https://techcrunch.com/2026/08/07/computer-maker-framework-notifies-all-customers-of-a-data-breach/
"Framework has been sending out email notifications to customers [1]alerting of [2]a limited [3]data breach in which customer information was accessed through a Metabase BI service zero-day exploit," writes Slashdot reader [4]DuoDreamer . Data includes customer names, email addresses, phone numbers, and physical addresses. "Framework is investigating whether or not this included Framework for Business customers as well." TechCrunch reports:
> Framework's spokesperson Eric Schumacher told TechCrunch that the breach affected "all customers," but declined to specify a specific number. Framework computers are relatively niche products, but some [5]estimates say the company sold hundreds of thousands of devices.
>
> Metabase [6]disclosed its own breach in a blog post on its official website, where it said that it was hacked by someone using an unknown security flaw, a so-called zero-day. The company said the hackers exploited the bug to give them the ability to access customers' databases stored on Metabase's cloud servers.
>
> In its email to customers, Framework also included the email Metabase sent to the company, which says hackers accessed Framework's cloud instance. The computer maker said it investigated the incident and found that hackers had stolen its customers' personal data, but did not include their payment information.
[1] https://x.com/AliceInDisarray/status/2085564597633786005
[2] https://www.reddit.com/r/framework/comments/1vhic7k/framework_data_breach/
[3] https://x.com/bee_fumo/status/2085576512296665228
[4] https://slashdot.org/~DuoDreamer
[5] https://community.frame.work/t/how-many-laptops-have-fw-sold/60649/4
[6] https://www.metabase.com/blog/security-update
> Framework's spokesperson Eric Schumacher told TechCrunch that the breach affected "all customers," but declined to specify a specific number. Framework computers are relatively niche products, but some [5]estimates say the company sold hundreds of thousands of devices.
>
> Metabase [6]disclosed its own breach in a blog post on its official website, where it said that it was hacked by someone using an unknown security flaw, a so-called zero-day. The company said the hackers exploited the bug to give them the ability to access customers' databases stored on Metabase's cloud servers.
>
> In its email to customers, Framework also included the email Metabase sent to the company, which says hackers accessed Framework's cloud instance. The computer maker said it investigated the incident and found that hackers had stolen its customers' personal data, but did not include their payment information.
[1] https://x.com/AliceInDisarray/status/2085564597633786005
[2] https://www.reddit.com/r/framework/comments/1vhic7k/framework_data_breach/
[3] https://x.com/bee_fumo/status/2085576512296665228
[4] https://slashdot.org/~DuoDreamer
[5] https://community.frame.work/t/how-many-laptops-have-fw-sold/60649/4
[6] https://www.metabase.com/blog/security-update
lol, niche (Score:1)
by linuxgeek64 ( 1246964 )
calling framework niche is funny when it's the only non-apple laptop worth buying
If only (Score:2)
If only there wEre some way to store iNformation in a Completely non-Readable form unless You had some other bit of information (Prudently sTored In another) were alsO available...
I kNow, I know, it's a pipe dream.