LastPass Says Hackers Stole Customer Support Case Data During Klue Breach (techcrunch.com)
- Reference: 0184087868
- News link: https://yro.slashdot.org/story/26/06/25/1816247/lastpass-says-hackers-stole-customer-support-case-data-during-klue-breach
- Source link: https://techcrunch.com/2026/06/23/password-manager-maker-lastpass-says-hackers-stole-customer-support-case-data-during-klue-breach/
> In a [2]blog post that shared information about the incident, LastPass said the hackers took customers' names, phone numbers, email addresses, and physical addresses, as well as customer support case data and sales-related data. It's not yet known what was in the contents of customer support tickets, although they likely contain fragments of potentially private or sensitive information. Customers typically contact customer service when they are having a billing issue or need assistance in gaining access to their accounts. Past incidents involving customer support tickets have included credentials and government-issued identity documents.
The last data breach LastPass reported was [3]in 2022 , when hackers stole the company's entire store of customer password vaults.
[1] https://techcrunch.com/2026/06/23/password-manager-maker-lastpass-says-hackers-stole-customer-support-case-data-during-klue-breach/
[2] https://blog.lastpass.com/posts/klue-supply-chain-incident-and-lastpass-response
[3] https://hardware.slashdot.org/story/22/12/22/2345231/lastpass-hackers-stole-customer-vault-data-in-cloud-storage-breach
I guess ... (Score:4, Funny)
... LastPass is Klue-less.
Re: (Score:1)
[golf-clap]
Great idea (Score:3)
put all your passwords on someone else's computer.
I mean... people still buy M$ products, too. (Score:2)
Microsoft's been hacked and pwned a million times. People still buy from them. Then there is our government. They've been hacked a zillion times, too. Nobody cares, nobody does shit, business as usual. I'm the alien here.
Potentially private or sensitive information? (Score:4, Insightful)
I'd wager a guess that this information includes the accounts that the customer is using LastPass to store passwords for. Even without the passwords themselves, this could be some really juicy blackmail material.
I've seen enough (Score:2)
Although to be more precise: I saw enough about LastPass years ago. This is the N'th security incident that they've publicly admitted. No doubt the number of incidents they're aware of is higher, and no doubt the number of incidents they're not aware of is still higher.
I think at this point it's safe to presume that any information shared with LastPass has been compromised or will be compromised shortly. Part of that is because they're incompetent, but most of it is because there's no way for any oper
And Now... (Score:2)
And now, here's Baghdad Bob to explain that LastPass was never hacked, ever. That hacking LastPass is a complete impossibility. That it's all lies from imperial western password companies.
Number 6! (Score:3)
This makes the 6th data breach they have had. Why anyone would still be using them is a total mystery to me!
There are roughly five -publicly- disclosed security incidents (how many not publicly disclosed?):
2011
2015 - one of the two of the worst
2016
2017
2022 - 2023 - the worst
Now you can add 2026 to the list
Re: (Score:2)
Absolutely, I left before the 2022 breach, but at this point you knew it was coming. They lack any form of acceptable security of privacy understanding, and yet again, they completely violated their users.
People are still using LastPass? (Score:2)
Fool me once ...
Who was using Last Pass? (Score:2)
The last time Last Pass was hacked, they intentionally surrendered the personal data of their customers. They claim the vaults were encrypted, but honestly, can you trust them? We already know their customer service and communication standards were / are, horrific, lacking any use of PGP, or similar security mechanisms. Once their last hack took place, that was a flashing red alert to jump ship, frankly anyone who stayed behind, knew this was coming again.
The problem now seems to be that the company com
People still use this shit? (Score:2)
Isn't this at least the 2nd breech they've recently had?
You're having sex with every LastPass partner (Score:5, Insightful)
Password manager maker LastPass is notifying customers that their personal information and customer support case records were stolen during a recent hack at one of its technology partners, marking the company's latest data breach in recent years.
The expression "when you have sex with someone, you're having sex with every one of their partners as well" appears to apply to security software providers as well.