Visa Plugs Its Payment Network Into ChatGPT
- Reference: 0183741082
- News link: https://news.slashdot.org/story/26/06/10/2030213/visa-plugs-its-payment-network-into-chatgpt
- Source link:
> OpenAI will provide the technology to allow agents to interact, make decisions and initiate purchases through ChatGPT. Visa, the world's largest payment network outside of China, will provide the payment authorization and fraud monitoring needed to do this at scale. "As AI agents become active participants in the economy, Visa's focus is to ensure transactions are trusted, secure and seamless," said Jack Forestell, chief product and strategy officer at Visa.
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> Speaking at a company event Wednesday in San Francisco Wednesday, Forestell gave an example of a customer telling ChatGPT they're looking for a pair of wireless headphones under $150. The chatbot would find a pair for sale under those parameters and buy it on behalf of the customer.
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> Visa and OpenAI did not disclose the financial terms of the collaboration and did not give details on the fees merchants or customers would have to pay. [...] Visa says the feature will have guardrails like spending limits, required approval steps and approved merchants for shopping in order to protect consumers and minimize fraud.
[1] https://apnews.com/article/visa-chatgpt-openai-shopping-mastercard-d769dec86344cb4977c98789e8ec492f
[2] https://slashdot.org/story/26/01/18/0631239/retailers-rush-to-implement-ai-assisted-shopping-and-orders
[3] https://news.slashdot.org/story/25/09/29/2119248/chatgpt-adds-instant-checkout-to-shop-directly-in-chat
Ah yeah! (Score:1)
So a customer can ask for something and whoever pays the most will get not only direct advertising but direct purchase without the customer needing to think about anything.
Idiotcracy, Wall-E, every dystopian story ever. Whatever you want to call it, it's here now.
Re: (Score:2)
Did slashdot editors really think they could stop AI by throttling my posts to one per day here?
No. (Score:4, Insightful)
God no. Please make it stop. What the fuck.
Re: No. (Score:2)
I know, right? All this consolidation of power into the hands of a few, plugged into a system with the stability of a PMSing teenage girl, is a very bad sign.
I mean...I don't readily believe in the Revelation of John of Patmos, for certain reasons, but damn if some people aren't trying to make it come true!
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> ...I don't readily believe in the Revelation of John of Patmos, for certain reasons, but damn if some people aren't trying to make it come true!
Maybe it has never been about "beware" but "prepare".
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History will remember today's leaders of industry saying things like:
Nobody could have saw that we were heading into an unprecedented economic disaster.
What's the over/under? (Score:2)
On how long it is before this turns into some ridiculously exploitable data breach that gives hackers full access *everyone's* VISA account info, I mean.
Hey Shopee ... (Score:2)
> On how long it is before this turns into some ridiculously exploitable data breach that gives hackers full access *everyone's* VISA account info, I mean.
Malware listens to you for a week, then at 3am vocalizes in your voice "Hey Shopee (the agent's name), buy this gift for my friend and have it delivered to her PO Box. Here's the address ..."
Will VISA call that theft and cancel the charge or say the order came from your registered agent, not a theft per our EULA.
This is madness. (Score:5, Insightful)
Oh my f****ing God.
I would not trust my best friend with my credit card. Certainly not some devious company with an AI tool.
Re: (Score:1)
I would absolutely trust my best friend with my credit card...and my house keys. But on trusting my credit card with AI? I'm with you there. I hope you can find some better friends!
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They are certainly not counting on the likes of you, who number in the tens of thousands, if not millions. It's meant for the rest of the folks, who want to be seen as coooool. Toting iphones and talking to their agents wielding credit cards.
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> It's meant for the rest of the folks, who want to be seen as coooool.
Maybe I don't read the Zeitgeist as well as I should, but AFAICT anything AI-related is seen as extremely uncool these days (at least, outside of certain tech-topian circles). So if Visa thinks "Adopting AI means people will think we're cool", I suspect they are in for a surprise.
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> I would not trust my best friend with my credit card. Certainly not some devious company with an AI tool.
We are already in a situation where we trust computers more than people. If I asked anyone for their date of birth, mother's maiden name and a selfie with their ID, they would (rightfully) tell me to fuck off. But they happily give all this information and more to any app that asks for it.
Not just no, but hell no (Score:3)
Ignoring all the obvious comedy potential here which is essentially limitless, the only way shit like this could be profitable and therefore worth doing for anyone is if it either had an expensive subscription service which nobody would pay for or it prioritized businesses that paid the AI company for preferential treatment inside the AI model, essentially a shitty advertising service.
Are the way it's a guaranteed bum deal for the consumer. Either you're paying a bunch of money for a service that isn't very useful because realistically how often do you want something to do an extensive search for a product on your behalf or it's going to hide the actual results you want in favor of whoever is paying to get their shit listed on the service.
There is not anything in this for anyone except the AI companies. Even businesses who would be buying into this crap would end up getting charged so much it would be like Groupon all over again.
Re: (Score:2)
"It prioritized businesses that paid the AI company for preferential treatment inside the AI model,"
I have no mod points so this will have to do.
Got it in one.
fake sites, best prices (Score:2)
Time to setup some fake sites, that only AI can read, that offer the best prices. Your agent can buy crypto and pay with that, right?
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*Everything*
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But hey, that's not the intent.
So now my card is insecure by design? (Score:2)
What happens when the system hallucinates my card number?
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OR.. Hallucinates your one widget order and orders one MILLION widgets.... You KNOW its just a matter of time before it happens..
Call action (Score:3)
May as well start the class action suit right now. This is going to be a train wreck of a dumpster fire. Popcorn at the ready.
Death by one billion pennies. (Score:3)
> May as well start the class action suit right now. This is going to be a train wreck of a dumpster fire. Popcorn at the ready.
Class action indeed.
Here I am worried about some singular massive fraudulent charge by AI credit-bot, easily spotted.
Never thought about a DDoS micro-charge attack that too many don’t notice. On auto-charge.
Nothing to see here (Score:2)
Article lacks any technical details that might be a basis for rational nerdy discussion,
so all we get are the usual knee-jerk hysterical and uninformed responses.
I for one would be interested to know how this really works, x402 and so on.
But will slashdot be any better than the APnews comments, where some moron assumes GPT will not only be given credit card numbers, but remember them between sessions?
Re: (Score:2)
> Given how insecure payWave has always been I don't think Visa
paywave? The whole credit-card system has long been insecure. but security is always a trade-off with convenience, as anyone who uses a computer should know. Visa want just enough security to keep the system viable, while making it as easy as possible for users to pay with card instead of cash. Users are lazy.
The basic problem with cards is that they were never designed for authentication. The card was swiped in a machine while the customer was physically present, and
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> Article lacks any technical details that might be a basis for rational nerdy discussion,
> so all we get are the usual knee-jerk hysterical and uninformed responses.
That's because it's insane. If a masked man charges into a bank wielding a shotgun, we can confidently assume he's up to no good, even if we don't sit down for a cup of tea and a chat.
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>> Article lacks any technical details that might be a basis for rational nerdy discussion,
>> so all we get are the usual knee-jerk hysterical and uninformed responses.
> That's because it's insane. If a masked man charges into a bank wielding a shotgun, ...
Well, that's certainly a hysterical response.
But luddites will not stop progress, be it for better or worse.
It's only a matter of time before I'm asking my phone to buy me tickets, book a restaurant, or add mustard to my weekly grocery order.
How we deal with the risks of all that, how we apply limits, is an interesting set of questions.
For the discerning consumer ... (Score:4, Funny)
> ... an example of a customer telling ChatGPT they're looking for a pair of wireless headphones under $150. The chatbot would find a pair for sale under those parameters and buy it on behalf of the customer.
... who will be happy with just any wireless headphone under $150, sight unseen. Hope they like their new [1]LED Light Up Unicorn Bluetooth Wireless / Wired Headphones [target.com] from Target for $9.99.
For people who don't care about what they buy, there's VISA Chatbot, for everything else, there's MasterCard. :-)
[1] https://www.target.com/p/art-sound-led-light-up-unicorn-bluetooth-wireless-wired-headphones/-/A-91723557
Re: (Score:3)
Silly consumer. Don't you realize it's your civic duty to purchase product?
It doesn't matter what it is, just purchase product.
After you've received product, discard product and purchase next product. Quality of product isn't relevant to the conversation.
What are you, some sort of commie trying to collapse the US economy?
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> Silly consumer. Don't you realize it's your civic duty to purchase product?
> It doesn't matter what it is, just purchase product.
> After you've received product, discard product and purchase next product. Quality of product isn't relevant to the conversation.
> What are you, some sort of commie trying to collapse the US economy?
You joke, but the political rhetoric of the last decade or two really does make it sound like humans are just there to maintain "the economy." We talk about which politicians will "take care of the economy" instead of asking which politicians will take care of the people.
Re: (Score:2)
The plot of The Midas Plague.
Re: For the discerning consumer ... (Score:2)
Heck, I don't trust a minimum wage store employee to pick out produce for me with a delivery order, but I'd trust them more than an LLM that keeps telling me a gitlab feature exists until I tell it what happens when I actually do what it suggests.
Hmmm... Lemme see here... (Score:2)
So if I have a flaky neighbour who's unpredictable and prone to hallucinating when he's off his meds - or, indeed, on any day whose name ends in 'y' - could I maybe give him my Visa info and get him to do my shopping for me without having to pay for the privilege of being fucked over? After all, he's happy with me just shooting the shit with him and handing him the occasional beer.
What's that you say? If I use Visa then I'm automatically paying for the services of an hallucinating data raping LLM whether I
HELL FUCKING NO. (Score:2)
Hell no. Just hell no to everything about this. What's to stop the AI agent just going off on a hallucination and just maxing out your card with shit? And if that happens then who gets to pay the resulting bill because it sure as fuck won't be ChatGPT or whatever AI platform you're using who will take responsibility.
Will get interesting ... (Score:3)
1) ... when customer's AI will start to negotiate price with the shop's AI, yet all the agents will reside on the same cloud provider with access to all the preferences, history, bank accounts, etc.
2) ... when AI gets [semi]-sentient and will start upgrading itself or build a robots army.
Personally, putting lock on my accounts and buying popcorn ;-)
So what are VISA investors buying? (Score:3, Funny)
So what are VISA investors buying? Call or put options? This should be fun to watch.
Re: (Score:2)
Buying Call options and writing Puts.
This could be a game changer. Rogue AI agents swiping credit cards and maxing out is the perfect antidote to Credit CARD Act, that sucked profits out of the card industry and put many out of job.