News: 0180849404

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Microsoft Says Bug In Classic Outlook Hides the Mouse Pointer (bleepingcomputer.com)

(Monday February 23, 2026 @10:30PM (BeauHD) from the no-longer-visible dept.)


[1]joshuark quotes a report from BleepingComputer:

> Microsoft is investigating a known issue that [2]causes the mouse pointer to disappear in the classic Outlook desktop email client for some users. This bug has been acknowledged almost two months after the first reports started surfacing online, with users saying that Outlook became unusable after the mouse pointer vanished while using the app.

>

> [...] Microsoft explained in a [3]recent support document that the mouse pointer (and in some cases the cursor) will suddenly vanish as users move it across Outlook's interface. "When using classic Outlook, you may find that the mouse pointer or mouse cursor disappears as you move the pointer over the Outlook interface," it said. "Although the mouse pointer is not there, the email in the message list will change color as you hover over it. This issue has also been reported with OneNote and other Microsoft 365 apps to a lesser degree."

>

> Microsoft added that the Outlook team is investigating the issues and will provide updates as more information becomes available. While a timeline for a permanent fix is not yet available, Microsoft has offered three temporary workarounds that require affected users to click an email in the message list when the cursor disappears, which may cause it to reappear. Alternatively, switching to PowerPoint, clicking into an editable area, and then returning to Outlook may also restore the mouse pointer.



[1] https://slashdot.org/~joshuark

[2] https://www.bleepingcomputer.com/news/microsoft/microsoft-says-bug-in-classic-outlook-hides-the-mouse-pointer/

[3] http://support.microsoft.com/en-us/office/mouse-pointer-disappears-when-hovering-over-classic-outlook-576003d8-1be6-4639-a8e7-8c688086c1b9



well frick (Score:2)

by pz ( 113803 )

This has been happening on the Outlook via Web interface for a long time. Total PIA, it is.

Actually, cursor and mouse handling by that web app is a god-awful mess.

Easy fix: stop using Microsoft products (Score:1)

by sodul ( 833177 )

The last Microsoft product I actually liked using was an ergonomic keyboard, a few years back.

The last time I used a Microsoft product was for work but it was a Microsoft shop with the entire Office suite including Teams (ugh). You could include GitHub and LinkedIn but I don't use these much anymore, their post acquisition versions have taken a hit from what made them nice, especially LinkedIn.

they don’t know what’s wrong? why? (Score:3)

by zeiche ( 81782 )

are they using claude to design and implement their products now? did they lay off their experts?

Re: (Score:2)

by geekmux ( 1040042 )

> are they using claude to design and implement their products now? did they lay off their experts?

Hey! They still have experts! Heck, I just heard one of them talking to Claude about a cool new fix for this. Was mumbling something about mouse tail emojis..

Is it "Classic"? (Score:3)

by NotEmmanuelGoldstein ( 6423622 )

If Outlook is truly "Classic", it will be keyboard-friendly: Power users can still navigate through most panes and lists.

Outlook is a dumpster fire (Score:2)

by Daina.0 ( 7328506 )

I've been saying for years that the Outlook team should all be fire and Outlook permanently retired. M$ should start from scratch using no one that was involved with Outlook as a product. Knowing M$ they'd just buy an email client and calendaring client and go from there. There's no way it could be any worse that Outlook. The only reason anyone uses Outlook is because it is part of the M$ Office Gordian Knot. I wish my employer would dump it for almost anything else.

Some of the problems:

Mine works fine (Score:2)

by PhantomHarlock ( 189617 )

Of course, I'm still happily using Outlook 2019 on a bought and paid for standalone office license. I see no reason to 'upgrade'.

Re: Mine works fine (Score:2)

by OrangeTide ( 124937 )

Microsoft forgot how to make GUI apps. Effectively flushed their entire business empire down the toilet and the world is scrambling to figure out what to do next. Some are running old software. Most are just pushing forward with what Microsoft releases and hoping to delay any decision making. I suspect only a handful will switch away, because for a lot of cases there are not many good alternatives.

>One basic notion underlying Usenet is that it is a cooperative.

Having been on USENET for going on ten years, I disagree with this.
The basic notion underlying USENET is the flame.
-- Chuq Von Rospach, chuq@Apple.COM