Amazon is Ending Its Palm ID System for Retail, Amazon One, as It Closes Physical Stores (geekwire.com)
- Reference: 0180680054
- News link: https://yro.slashdot.org/story/26/01/28/1951234/amazon-is-ending-its-palm-id-system-for-retail-amazon-one-as-it-closes-physical-stores
- Source link: https://www.geekwire.com/2026/amazon-is-ending-its-palm-id-system-for-retail-amazon-one-as-it-closes-physical-stores/
> The company will discontinue Amazon One services at retail businesses on June 3, 2026, according to a support page for the service and email messages to customers. "In response to limited customer adoption, we're discontinuing Amazon One, our authentication service for facility access and payment," an Amazon spokesperson said. "All customer data associated with Amazon One will be securely deleted after the service ends."
>
> The move coincides with a sweeping pullback from Amazon's physical retail experiments. Amazon announced Tuesday that it's [2]closing all of its Amazon Go and Amazon Fresh locations , a total of 72 stores nationwide, concentrating its efforts instead on its Whole Foods Market locations and grocery delivery from Amazon.com. Amazon One [3]launched in 2020 as a way to help speed up in-store entry and payments, identifying customers who opted-in and eliminating the need for them to present a credit card to pay. It often worked in conjunction with the company's Just Walk Out technology, which uses cameras and sensors to let customers avoid using a checkout line.
[1] https://www.geekwire.com/2026/amazon-is-ending-its-palm-id-system-for-retail-amazon-one-as-it-closes-physical-stores/
[2] https://slashdot.org/story/26/01/27/1625211/amazon-to-shut-down-all-amazon-go-and-amazon-fresh-stores
[3] https://tech.slashdot.org/story/20/09/29/1452222/amazon-will-now-let-you-pay-with-your-palm-in-its-stores
who could have known (Score:2)
I can't imagine anyone could have predicted a store that insisted on palm/fingerprint biometrics would meet mistrust and reduced demand.
Re: (Score:2)
Then this should go over really well in Brazil. I was there 11 years ago, and all the ATMs used palm readers instead of a physical card. It was really convenient to just hold out my hand and see it ask "How much do you want?"
Crowded (Score:1)
Went to my local Amazon Fresh to pick up a package. Sign on the door said Feb 1 closing date. The place was mobbed. Tons of people buying tons of groceries.
There must have been a discount or something, though I didn't see any signs about it. Whatever it was, it wasn't worth dealing with the crowds. I just grabbed my package and left. It was actually difficult to find a path to the door.
Just a reminder. (Score:3)
> Amazon spokesperson said. "All customer data associated with Amazon One will be securely deleted after the service ends."
I just want to remind you that corporations are under no obligation to tell the truth to the public and have a long history of only telling the truth when legally obligated.
Re: (Score:2)
What are they going to do with palm print data? Sell it to taro card readers?
"Anecdote" is not the singular form of "data"... (Score:2)
However, my daughter has had multiple issues with Amazon's grocery delivery (that thing they're going to "concentrate on", going forward). The biggest one being - on multiple occasions when she purchased frozen food, it was pretty obvious that a lot of it hadn't remained frozen during transit.
She's had a much better experience with Walmart, as well as Fred Meyer.
Is this because (Score:2)
the stores aren't profitable or people didn't want to scan their palms?